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assistant to ceo resume example with 13+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Summary

Personable Customer Service Associate dedicated to providing the highest level of customer service. Outgoing, and efficient with the capacity to multi-task, reliability and punctual customer service possesses an excellent work ethic and with more than 5 years experience in customer service and also in retail, providing a challenging position enabling me to use my excellent customer service skills along with my strong organizational skills that will offer opportunity for growth to a secure position with your establishment.

Highlights
  • Catering/ Food Prep
  • Mail Distribution
  • Data Entry (35 wpm)
  • Social Media& Internet Research
  • Executive & Administration Support
  • Complaint Handling
  • Database & Records Management
  • Loss prevention
  • Flexible schedule
  • Detail-oriented
  • Customer Service
  • Problem Solving
  • Team Player
  • Cash Management
  • Ability to plan, organize, and prioritize work
  • Time Management
  • Inventory control procedures
  • Detail-oriented
  • Excellent multi-tasker
  • Strong communication skills
Education
Western Career College General Education Napa, CA Expected in 1995 High School Diploma : - GPA :
Western Career College Concord, CA Expected in 2002 Certificate of Completion : Dental Assisting - GPA :
Heald Business College Concord, CA Expected in 2005 Not availiable : Accounting - GPA :
Transportation Worker's Identification Credential , Expected in 2003 Certification Card : Required Credentials - GPA :
Bay Area Training Corporation (B.A.T.C.) , Expected in 2012 Certificate : - GPA :
Alcohol Beverage Control (A.B.C.) , Expected in 2014 Certificate : - GPA :
L.E.A.D , Expected in 2014 Certificate : - GPA :
Experience
Swiss Re - Assistant to CEO
Alpharetta, GA, 04/2013 - Current
  • Support the CEO to manage work load and activities.
  • Coordinate and maintain the agenda of the CEO including organizing of all appointments, meetings, and travel arrangements.
  • Answer main telephone line, monitor incoming calls and manage interruptions to support the effective time of management of team members.
  • Liaise to support team members, well rounded inter-personal skill set.
  • Excellent attention to detail and organizational skills with the capacity to build strong team relationships, Work effectively in team environment, client relationships, and initiate process improvements where necessary.
Temple University - Cashier/ Stocker
PA, State, 04/2013 - 2014
  • Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
  • Cash handling & secure daily change allotment
  • Establish or identify prices of goods, services or lottery tickets, and tabulate bills using calculators, cash registers, and optical price scanners
  • Receive payment by cash, check, credit cards, EBT, or automatic debits
  • Offer customers carry-out service at the completion of transactions whenever possible
  • In depth knowledge of the credit card payment processing and receipt collection.
  • Cash checks for customers both personal and payroll.
  • Pay company bills & Vendors Accounts payable
  • Operate lottery/lotto terminal
  • Price all items making sure to change any display advertisements if there had been any price changes
  • Resolve customer complaints
  • Adhere to all city, county, state and federal alcohol and tobacco regulations
  • Developed SOP for Store, which entailed detail instructions on each procedure, following through daily, and held accountable for unattended areas.
  • Provided on time, and friendly customer service.
Perfect 10 - Temporary Employee
Coppell, TX, 09/2007 - 03/2013
  • Hostess catering events and banquets for Culinary Institute Of America
  • Food prep for Meals on Wheels
  • Tram Attendant for Sterling Vineyards
  • Bottling line for Charles Krug Winery
  • Inventory control, data processing, and monthly wine club for Opus One Winery.
Ceja Global Finishes Inc - Front Desk Administrator
City, STATE, 10/2010 - 01/2012
  • Responsible for answering and routing calls
  • Excellent communication Skills Ability to multi-task
  • Excellent time management skills Responsible for coordinating incoming and outgoing mail
  • Strong knowledge of general office procedures and office equipment
  • Prepare general correspondences and customer assessments as needed
  • Performed filing, data management, mail distribution, drafting, and proofreading.
Certified Safety Specialist - Fire Watch I
City, STATE, 09/2009 - 09/2011
  • Coordinate and conduct inspections, assessments, surveys, programs, and evaluations to identify potential hazards, to ensure compliance with all applicable safety & environmental rules and regulations.
  • Prepare and distribute reports to consult with department personnel.
  • Confined space watch, assembly when welding is conducted in confined areas.
  • Responsible for inspecting all combustible material for hazards, while keeping an attentive watch over assigned crew to always account for their safety at all times.
  • Special certification is required in order to perform confined space assignments
Languages
Fluent in Spanish
Skills
  • Bilingual: Fluent in Spanish
  • Highly skilled in providing prompt and friendly customer service
  • Well versed in performing monetary transactions such as giving and receiving change
  • Able to maintain clean, neat, and correctly stocked check stand and a safe & secure work area
  • Team Player
  • Able to maintain knowledge of current product location
  • Ability to plan, organize, and prioritize work
  • Problem Solving

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Resume Overview

School Attended

  • Western Career College General Education
  • Western Career College
  • Heald Business College
  • Transportation Worker's Identification Credential
  • Bay Area Training Corporation (B.A.T.C.)
  • Alcohol Beverage Control (A.B.C.)
  • L.E.A.D

Job Titles Held:

  • Assistant to CEO
  • Cashier/ Stocker
  • Temporary Employee
  • Front Desk Administrator
  • Fire Watch I

Degrees

  • High School Diploma
  • Certificate of Completion
  • Not availiable
  • Certification Card
  • Certificate
  • Certificate
  • Certificate

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