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Assistant to Business Development Administrator Resume Example

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ASSISTANT TO BUSINESS DEVELOPMENT ADMINISTRATOR
Professional Profile
Organized administrative professional with hands-on experience supporting business areas such as real-estate, finance, database management, customer service and human resources. Collaborative team player with strong communication, decision-making and time management abilities.
Qualifications
  • Able to meet performance and outcome goals
  • Create and maintain employer and client databases and files
  • Effectively identify client needs through good judgment and interview techniques
  • Maintain updated case notes on each client 
  • Provide assistance and guidance relating to the interview process
  • Conduct employer outreach as needed
  • Conduct follow-up evaluations with client and employer
  • Develop job opportunities and act as a liaison between client and the employer
  • Maintain timely documentation and reports according to stated guidelines
  • Provide referrals to community partners
  • Conduct program presentations 
  • Detail oriented, flexible and reliable
Relevant Experience
Managed major office relocation with only one day of downtime.
Experience
Assistant to Business Development Administrator
January 2016 to Current
Community Career Development, Inc - Los Angeles, CA
  • Updated employee paperwork and records.
  • Greeted visitors promptly and directed to correct locations.
  • Scheduled appointments and maintained master calendar.
  • Wrote professional business correspondence.
  • Drafted internal documents and memoranda.
  • Prioritized project components and organized scopes.
  • Liaised directly with customers to meet needs and maintain satisfaction.
Office and Sales Manager
November 2013 to January 2015
Jackson Hewitt - Inglewood, CA
  • Successfully managed the activities of five team members in multiple locations.
  • Created training manuals targeted at resolving even the most difficult customer issues.
  • Developed, implemented and monitored programs to maximize customer satisfaction.
  • Verified that information in the computer system was up-to-date and accurate.
  • Verified and logged in deadlines for responding to daily inquiries.
  • Identified operational processes inefficiencies and recommended necessary improvements.
  • Provided base level IT support to company personnel.
  • Resolved customer complaints and concerns with strong verbal and negotiation skills.
  • Maintained composure and patience in face of difficult customer situations.
  • Trained new employees and explained protocols clearly and efficiently.
  • Solicited referrals from satisfied clients.
  • Developed and executed sales promotions.
  • Cold-called prospective customers to build relationship.
  • Generated high volume of referrals.
  • Evaluated and managed new strategic business opportunities.
  • Designed web and other content, including monthly newsletters and promotional calendars.
  • Educated clients on the current real estate market and answered any questions they had.
  • Acted as a listing agent for brokers.
  • Coordinated appointments with prospective buyers to showcase houses and plots.
  • Verified that the legal formalities were completed prior to closing dates.
  • Negotiated contracts and coordinate with lenders, attorneys and inspectors.
Administrative and Legal Assistant
June 2005 to January 2013
Morris and Associates - Los Angeles, CA
  • Accurately entered client data into a company-based software program.
  • Organized client calendars, prepared mailings and handled high call volumes.
  • Examined Deeds of Trust to determine the grantor, grantee, trustee and loan amount.
  • Drafted judicial correspondence and handled all court mailings.
  • Researched documents and publications for details that would establish evidence.
  • Arranged all correspondence on behalf of the attorney.
  • Worked with attorneys and case reviewers to resolve legal complaints.
  • Prepared clients for appointments and interviews.
  • Traveled with the manager to take notes and dictation at meetings.
  • Handled incoming and outgoing correspondence, including mail, email and faxes.
  • Screened telephone calls and inquiries and directed them as appropriate.
  • Devised and maintained office systems to efficiently deal with paper flow.
  • Typed documents, updated websites and compiled information for meetings.
  • ​
Education
Bachelor of Science : Applied Studies/OnlineC. S. U. Dominguez Hills (CSUDH) - Carson, CA, USA
  • Candidate for graduation December 2016
  • Coursework in Marketing and Public Relations
  • Coursework in Organization Leadership
  • Coursework in Organizational Behavior
  • Coursework in Public Policy
  • Coursework in Public Relations
  • Coursework in Communications, English
  • and Journalism coursework 
  • Dean List 3.9 GPA
Legal Studies, 2014Pasadena City College - Pasadena, CA, USA
  • American Bar Association Approved Certification  
  • Coursework in Legal Terminology 
  • Coursework in Courts and Political Science
  • Legal system software training
  • Coursework in Probate and Criminology
  • Coursework in Immigration and Business law 
  • Coursework in Family law and civil code of procedures
California Real Estate Salesperson License : Real Estate , 2005Real Estate Trainers - Culver City, CA, USA
Skills
Adobe Acrobat, Microsoft Office, Outlook, Client and Employee Management, Excellent Customer Service Skills, Client Relations, Privileges & Fiduciary Understanding, Budgeting and Financial Planning  
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Community Career Development, Inc
  • Jackson Hewitt
  • Morris and Associates

School Attended

  • C. S. U. Dominguez Hills (CSUDH)
  • Pasadena City College
  • Real Estate Trainers

Job Titles Held:

  • Assistant to Business Development Administrator
  • Office and Sales Manager
  • Administrative and Legal Assistant

Degrees

  • Bachelor of Science : Applied Studies/Online
    Legal Studies , 2014
    California Real Estate Salesperson License : Real Estate , 2005

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