LiveCareer-Resume
Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary

Childcare professional skilled at remaining calm under pressure while keeping the daycare setting light and playful. Works hard to identify and address behavioral and educational issues. Childcare provider committed to offering a safe and loving environment for children and toddlers in which they can flourish. Also while teaching kids many different things they need to know about life, I was also their Spanish teacher and I am happy to say that when I left my teaching job I know I did a good job not just with the kids but with the parents as well.


Cash register experienced in taking food orders, operating cash registers and safely handling food while checking for proper temperatures. Fast food worker highly efficient at preparing food orders quickly while greeting all customers and managing the cash register accurately. Food service worker with fast food, retail and customer service experience. Hardworking cash registers focused on producing quality food and providing excellent customer service.


Highly enthusiastic customer service professional with 5 years client interface experience. Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success.Enthusiastic customer service/telesales representative with in-depth knowledge of sales, account management and training.Energetic and reliable Retail Sales Associate skilled in high-end merchandise environments.

Skill Highlights
  • Positive and cheerful
  • Mother of 3 boys
  • Certified in Early Childhood Education
  • Reliable
  • Excellent communication skills
  • Proven team leader
  • Approachable
  • Reliable and punctual
  • Cash handling
  • Neat, clean and professional appearance
  • Comfortable standing for long time periods
  • Math and language skills
  • Delivers exceptional customer service
  • Excellent multi-tasker

Strong organizational skills

Active listening skills

Sharp problem solver

Energetic work attitude

Large cash/check deposits expert

Telephone inquiries specialist

Customer service expert

Telecommunication skills

Adaptive team player

Opening/closing procedures




Work Experience
to
Assistant Teaches/ Spanish teacher Checkers Drive-In Restaurants, Inc. Monroe, GA,
  • Read stories to the children and taught them painting, drawing and crafts.
  • Employed a variety of materials for children to explore and manipulate in learning activities and imaginative play.
  • Disciplined children and recommended other measures to correct behavior.
  • Carefully monitored children's play activities.
  • Maintained daily records of activities, behaviors, meals and naps.
  • Carefully identified warning signs of emotional and developmental problems in children.
to
cashier/drive thru New York Life Bedford, VA,
  • Took necessary steps to meet customer needs and effectively resolve food or service issues.
  • Recorded customer orders and repeated them back in a clear, understandable manner.
  • Promptly reported complaints to a member of the management team.
  • Correctly received orders, processed payments and responded appropriately to guest concerns.
  • Resolved guest complaints promptly and professionally.
  • Quickly and efficiently processed payments and made accurate change.
10/2015 to
Representative Boost Mobile City, STATE,

Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges.Prevented store losses using awareness, attention to detail and integrity.Worked as a team member performing cashier duties, product assistance and cleaning.Generated sales and inventory reports in Excel with data from a variety of sources, maintaining a 100% accuracy rate.Expressed appreciation and invited customers to return to the store.Managed quality communication, customer support and product representation for each client.Assisted customers with store and product complaints.Assisted customers with store and product complaints.Guaranteed positive customer experiences and resolved all customer complaints.Accurately logged all daily shipping and receiving orders.Stocked and rotated inventory regularly.Organized the store by returning all merchandise to its proper place.

Accomplishments
  • I am a fully Bilingual (English/Spanish), Worked with special needs children, including those with learning disabilities, mental challenges and physical impairments.

Customer Service

  • Researched, calmed and rapidly resolved client conflicts to prevent loss of key accounts.

Customer Interface

  • Greeted customers upon entrance and handled all cash and credit transactions.
  • Assisted customers over the phone regarding store operations, product, promotions and orders.

Education and Training
Expected in 2004
High School Diploma:
Lopez High School - Brownsville, TX.
GPA:
Language Language Spoken Written Read Spanish Advanced English Advanced
Skills

Cash handling, Excellent communication, customer service, English, drawing, team leader, materials, Math, Neat, painting, Read, Spanish, stories, Strong public speaker

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Resume Overview

School Attended

  • Lopez High School

Job Titles Held:

  • Assistant Teaches/ Spanish teacher
  • cashier/drive thru
  • Representative

Degrees

  • High School Diploma

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