assistant teacher resume example with 18+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - - -
Professional Summary

Experienced administrative assistant with five years’ experience.Offering 12 years of experience in providing great customer service to clients. Expertise with completing various office tasks and providing staff support. Efficient in typing, coordinating, scheduling and record-keeping. Able to manage front desk operations. Highly efficient problem-solving and communication skills. knowledgeable in computer software such as Google suite or workspace, Microsoft office suite, Spreadsheets, Data Analytics and social media accounts.

  • Microsoft Office
  • Microsoft Windows
  • Adobe Systems Adobe Acrobat
  • Microsoft SharePoint
  • Google Drive
  • Research and Analytical Skills
  • Microsoft Excel
  • Adobe Systems Adobe Photoshop
  • Document and File Management
  • Microsoft Outlook
  • Data Entry Documentation
  • Transporting Files
  • Critical Thinking
  • High-Volume Phone Inquiries
Work History
09/2010 to Current
Assistant Teacher Catholic Health Services North Miami, FL,
  • Assist classroom with 20 students in all daily classroom activities, and functions including one on one instruction
  • Implement exceptional teaching methods to keep students engaged and to promote growth
  • Provided group-based learning support focused on student progress.
  • Assist in the social & educational development of all students, consistently motivating and engaging student learning
  • Kept records of student progress for teachers and parents and made notes on behavior, grades, comprehension and personal growth.
  • Worked with teachers to design lesson plans and coordinate activities for classes.
  • Graded assignments and reported individual progress to teacher.
  • Assisted in implementation of new advance technological learning tools, systems and materials.
  • Provide a caring and therapeutic environment for students with behavioral challenges
  • Support students with emotional and behavioral problems through behavior modification techniques
  • Facilitate ongoing communications & customer service with families and community
  • Assisted in school-wide parent engagement activities

01/2005 to 06/2010
Administrative Assistant Cmc Chattanooga, TN,
  • Provide administrative, supervisory and technical direction for personnel of 15 staff members and over 200 students
  • Acting as a first point of contact: dealing with correspondence and phone calls
  • Organize meetings, events, conferences and scheduling appointments
  • Reminding the manager/director of important tasks and deadlines
  • Conducting research for department head
  • Mobilized office operations by sorting deliveries and ordering and organizing supplies.
  • Scheduled appointments, maintaining calendars for personnel.
  • Participated in team meetings, providing input and suggestions on organizational practices.
  • Conducted research and data collection, spearheading special assignments.
  • Operated variety of standard office equipment to complete high-volume administrative projects.
  • Maintained composure in dealing with conditions of urgency and in pressure situations.
  • Researched and gathered information for reports,
  • Updated employee and department directories to properly refer visitors or callers.
  • Filed and retrieved corporate documents, records and reports.
  • Prepared agendas and made arrangements, such as coordinating catering for luncheons, for committee, board and other meetings.
  • Answered phone calls to direct callers to appropriate parties or take messages.
  • Read and analyzed incoming memos, submissions and reports to determine significance and distribute to proper staff members.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Restocked supplies and submitted purchase orders to maintain stock levels.
  • Executed record filing system to improve document organization and management.
  • Conducted onboarding to help new hires adjust to administrative and performance aspects of jobs.

06/2004 to 04/2010
Sales Associate 3Ds Dassault Systems Bellevue, WA,
  • Engaged with customers to build rapport and loyalty.
  • Provided exceptional customer service to customers by going above and beyond
  • Maintained a high level of customer satisfaction through my daily interaction with customers
  • Always advocated for customers’ needs to be met
  • Ability to be patience and show kindness towards customers
  • Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
  • Answered customer questions about sizing, accessories and merchandise care.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Fulfilled orders and sourced products to meet rigorous customer delivery schedules.
  • Enhanced product presentation and promotional material displays, working alongside retail representatives.
  • Provided positive first impressions to welcome existing, new and potential customers.
Expected in 12/2017 to to
Master of Science: Sociology
Southern Connecticut State University - New Haven, CT
  • Relevant Coursework: Methods of Social Research- study of scientific investigation of social phenomena: analysis of theoretical statements, problem formulation, and selection of indicators. Survey of major procedures and principal techniques of empirical work, and practical experience with some phases of the research process.

  • Quantitative Research- current quality methods applied to survey construction, interview strategy, data collection, analysis and interpretation. Discussion of ethical and philosophical issues surrounding quantitative analysis, along with general protocol and practices. Quantitative approaches to attitudes, events or social meanings.

  • Qualitative Research in Sociology- Qualitative Research in sociology- Research in sociology. Design and execution of qualitative research. Topic include observational interviewing techniques, analytic induction, analysis of material cultural and ethics in social research. Completed an ethnographic study of a public setting.
Expected in 06/2010 to to
Bachelor of Science: Sociology & Theatre
Southern Connecticut State University - New Haven, CT

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Resume Overview

School Attended

  • Southern Connecticut State University
  • Southern Connecticut State University

Job Titles Held:

  • Assistant Teacher
  • Administrative Assistant
  • Sales Associate


  • Master of Science
  • Bachelor of Science

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