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Assistant Superintendent Resume Example

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Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary

Highly ambitious CSR with background in sales, marketing and advertising. Expertise in market analysis, forecasting and client needs assessments.

Client-focused Sales Representative with 8+ years of providing solutions to customers. Solid understanding of the [ systems and program areas].

Experienced customer service professional with strong leadership and relationship-building skills. Responsible Foreman with excellent project oversight, team management and blueprint interpretation skills. Achieves project milestones and adheres to deadlines and quality standards. Experienced assistant superintendent proficient in managing trade partners in operations with exceptional team supervision, project coordination and analytical problem-solving skills. Optimize resource use to achieve challenging targets. Diplomatic in resolving disputes and coordinating diverse teams. Enthusiastic and eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Motivated to learn, grow and excel in home building.

Skills
  • Quality inspection
  • Material handling
  • Flexible schedule
  • Scheduling
  • Forklift operation
  • Quality assurance
  • Shipping and receiving
  • Construction management
  • Safety and compliance
  • Organization
  • Problem resolution
  • First Aid/CPR
  • Deadline-driven
  • Inventory management
  • Troubleshooting
  • Team leader
  • Hard working and self-motivated
  • Organized
  • Fast learner
  • Effective communication
  • Residential construction
  • Business operations
  • Supervision
  • Relationship development
  • Knowledgeable in BuildPro
Work History
07/2018 to 05/2020
Assistant Superintendent Dream Finders Homes Inc Orlando, FL,
  • Monitored safety compliance to maintain strict standards and protect team members from harm
  • Organized ongoing maintenance schedules to boost system performance
  • Evaluated final results to determine quality levels and isolate root causes of any identified faults
  • Enhanced customer satisfaction ratings by motivating team members to strengthen quality and increase productivity
  • Maintained strong working knowledge of all aspects related to warranty and home building
  • Supervised staff by checking work against project expectations
  • Delivered outstanding service to customers to maintain and extend relationships for future business opportunities
  • Developed outstanding skills in warranty and builder procedures as result of advanced on the job training
  • Supervised daily operations, including employee performance, preventive maintenance and safety
  • Asserted control over material usage and contractor man-hours to keep projects in line with budgetary restrictions
  • Reworked positions and workflow based on individual abilities and production targets
  • Set and revised production schedules to meet changing demands
  • Attended multiple on-site meetings with subcontractors and clients per month
  • Verified completed projects met approved time, quality and cost estimates
  • Communicated daily with vendors to keep project fully operational
  • Collaborated with management, technical crew members and fellow supervisors to organize efficient site operations and achieve demanding schedule targets
  • Reviewed project details to specify correct materials and equipment for job sites
  • Established clear priorities and production quality standards
  • Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members
  • Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills
  • Helped employees with day-to-day work and complex problems by applying motivational and analytical strategies
  • Completed over 650 warranty calls a year
  • Supervised and guided new employees on warranty procedures and responded quickly to questions, which improved understanding of job responsibilities
01/2005 to 07/2018
Assistant Manager Familylinks Mckeesport, PA,
  • Encouraged sales staff to cross-sell complementary products and services to customers
  • Handled scheduling duties to ensure that the store was properly staffed at all times
  • Interacted with customers as they entered the store to determine what their needs were
  • Recruited, interviewed and hired individuals who would bring passion and dedication to the positions at hand
  • Immediately addressed problems with customers to promote quick and successful resolution
  • Directed work of as many as 20 employees focused on getting our customers in and out in a timely matter while insuring safety, quality and delivery
  • Responded to customer concerns with friendly and knowledgeable service
  • Completed all daily tasks and special assignments with an efficient and quality-driven approach
  • Assigned work to team members based on company needs, personal strengths and job knowledge
  • Interviewed job candidates and made staffing decisions
  • Counted cash drawers and made bank deposits
  • Assigned employees to specific duties to best meet the needs of the store
  • Reordered inventory when it dropped below predetermined levels
  • Hired, trained and evaluated personnel in sales and marketing
  • Examined merchandise to verify that it was correctly priced and displayed
  • Scheduled and led weekly store meetings for all employees
  • Increased profits through effective sales training and troubleshooting profit loss areas
  • Reported to the district manager regarding all store and staff issues
  • Generated repeat business through exceptional customer service
2000 to 02/2005
Warehouse Worker Vectorusa Torrance, CA,
  • Redirected shipments en route in response to customer requests
  • Coordinated with freight forwarders to expedite international shipments
  • Directed 5 warehouse shipping and receiving associates
  • Loaded and unloaded pieces into boxes for shipment
  • Maximized sales by shipping on time and accurately
  • Trained staff on material handling processes to reduce shipping times
  • Built a motivated warehouse team of 5 well-trained staff
  • Forecasted manpower requirements based on daily workload and company targets
  • Moved freight, stock and other materials to and from storage and production areas and loading docks
  • Led warehouse improvement initiatives to advance operational efficiencies
  • Received, stored and shipped goods and materials
  • Tagged all inbound merchandise with receiving date
  • Reported all equipment failures and malfunctions to supervisor
  • Cleaned and maintained the warehouse in compliance with OSHA safety standards
  • Stocked, staged and transported goods
  • Operated forklifts and other heavy machinery safely
  • Unloaded cargo from truck with hand trucks and pallet jacks
  • Stacked and stored pallets at the end of the shift to keep warehouse clean and organized
  • Swept floors and stored equipment at the end of each shift
Education
Expected in 1998
High School Diploma:
The Colony High School - The Colony, TX,
GPA:

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Resume Overview

School Attended
  • The Colony High School
Job Titles Held:
  • Assistant Superintendent
  • Assistant Manager
  • Warehouse Worker
Degrees
  • High School Diploma

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