Livecareer-Resume
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Energetic Site Manager builds strong relationships with clients and vendors. Flexible hard worker ready to learn and contribute to team success. Dedicated to completing projects on time and under budget.

Education
Rutgers University Camden, NJ Expected in 01/2017 Bachelor’s Degree : Animation - GPA :
Rutgers University Camden, NJ Expected in 01/2013 Bachelor’s Degree : Music - GPA :
Experience
Heartland Payment Systems - Assistant Site Manager/Data Processor
Trenton, NJ, 03/2020 - Current
  • Volunteered to assist with special office projects, successfully completing all tasks prior to deadlines.
  • Scheduled and oversaw service appointments ensuring all issues were appropriately handled.
  • Set up new desktop systems and configured laptops for incoming employees and loaded required software and server permissions.
  • Identified errors in data entry, compared old and newly received documents to ensure accuracy and rectified mistakes.
  • Performed scheduled office inventory counts and supply audits, coordinated stocking, ordering, and forecasting to determine office needs.
  • Responded to assistance requests from users and directed or assisted individuals through basic troubleshooting tasks.
  • Trained Team Members on different techniques and procedures.
  • Modified plans in response to delays, bad weather or Covid pandemic.
Edina, Mn Public Schools - Outside Sales Representative
Edina, MN, 11/2019 - 03/2020
  • Generated sales by prospecting, negotiating contracts and closing.
  • Organized sales calls with customers and developed dynamic sales presentations to build confidence with prospects.
  • Conducted site visits to assess needs, recommend strategic solutions for customer requirements, and educate customers on product features and technical details.
  • Calculated production, delivery and installation costs to provide customers with accurate quotes.
  • Negotiated prices and set up contracts to finalize sales agreements while utilizing upselling techniques to maximize revenue.
United Fabrics - Customer Service Representative/Data Processor
City, STATE, 09/2017 - 11/2019
  • Provided outstanding service to new and long-standing customers by assisting customers to find the correct product for their job.
  • Took written information from sales team setup new customers with accounts in the AS400.
  • Assisted with multiple special office projects, successfully completing all tasks prior to deadlines such as organizing, transferring, updating, and standardizing product information in AS400 to facilitate upcoming company changes.
  • Assisted customers in making payments on accounts and confirmed delivery of orders and troubleshot lost deliveries and product backorders.
  • De-escalated problematic customer concerns, maintaining a calm, friendly demeanor, and directed necessary customer concerns to appropriate supervisor.
  • Conducted testing, troubleshooting and feedback reports on the in-development replacement software.
  • Trained new employees on current system and prepared all employees for the developmental computer software.
Archway Programs - Paraprofessional
City, STATE, 04/2013 - 01/2015
  • Applied positive reinforcement to redirect negative behaviors while offering students personalized educational, behavioral and emotional support.
  • Supplied one-on-one attention to each student during group activities.
  • Observed students to help teachers identify potential learning blocks and opportunities for support.
  • Tutored and supported students individually and in groups by reteaching and reviewing lesson concepts.
  • Planned and developed lesson outlines and individual plans according to course syllabus and district requirements to develop students' physical, emotional and social growth..
  • Observed student performance and recorded academic and attendance.

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Resume Overview

School Attended

  • Rutgers University
  • Rutgers University

Job Titles Held:

  • Assistant Site Manager/Data Processor
  • Outside Sales Representative
  • Customer Service Representative/Data Processor
  • Paraprofessional

Degrees

  • Bachelor’s Degree
  • Bachelor’s Degree

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