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Assistant Secretary Resume Example

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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Enthusiastic data entry specialist eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of Word processing and typing skills and training in data entry. Motivated to learn, grow and excel in data entry.

Always eager and ready to begin new projects Outgoing and friendly receptionist delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data-entry and database administration. Precise and organized with extensive knowledge of Microsoft offices and [Software] use. Committed to quality organization and office management with solutions-oriented problem-solving capabilities. Proven history of modernizing offices and enhancing overall productivity. Resourceful and experienced [Job Title] offering expertise in customer service, travel coordination and file management. Dedicated team member with high attention to detail and strong organizational skills. Handles multiple projects simultaneously with high degree of accuracy. Hardworking and focused Administrative professional offering excellent communication, planning and prioritization skills demonstrated through [Number] years of performance. Skilled at drafting reports and business correspondence, managing mail and updating tracking spreadsheets. Exceptional leadership skills with expertise in streamlining workflow to optimize personnel strengths. Enthusiastic Administrative Assistant with expertise in anticipating professional needs and proactively identifying and resolving problems. Bringing proven ability to promote organization and availability through effective schedule development. Excellent customer service and conflict management skills. Accountable Program Support Assistant possessing first-rate communication and organizational skills. Strengths in variety of administrative and support duties, including [Task] and [Task]. Diligent and flexible with [Number] hours of availability per week, including evenings and weekends.

Skills
  • Customer service
  • Problem resolution
  • Business operations
  • Project organization
  • Regulatory Compliance
  • Organization
  • Database Entry
  • Filing
  • Scheduling
  • Event Planning
  • Recordkeeping
  • Proofreading
  • Medical Records Management
  • Supply Inventory
  • Office Supply Ordering
  • Spreadsheets
  • Social Media
Work History
Assistant Secretary, to
Waukegan Public School District 60 Waukegan, IL,
  • Delivered top-notch administrative support to office staff, promoting excellence in office operations.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Conducted thorough research using diverse resources to assist professional staff with routine and special project tasks.
  • Enhanced projects with efficient schedules, coordinated related documents and organized resources to support unique demands.
  • Sorted, opened and routed incoming correspondence and deliveries to help senior leaders respond quickly to business and customer requirements.
  • Prepared and distributed team-based communications to foster collaboration and enhance team morale.
  • Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
  • Kept communications consistent with company policies and initiatives.
  • Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information.
  • Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
  • Drafted professional memos, letters and marketing copy to support business objectives and growth.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Provided clerical support to company employees by copying, faxing and filing documents.
Front Desk Clerk, 02/2018 to 09/2018
Hyatt Washington, DC,
  • Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
  • Sorted mail and other important data upon [Job Title]'s absence, promoting quick delivery of all messages to recipients.
  • Reported facility and room maintenance problems to appropriate personnel for immediate remediation.
  • Collaborated with [Type] and [Type] team members to handle guest requirements from check-in through check-out.
  • Provided guests with above-and-beyond service, including making outside venue reservations and setting up tours.
  • Used quick response and dynamic service skills to build relationships with patrons, improving customer retention rate.
  • Confirmed relevant guest information and payment methods to prevent fraud.
  • Arranged accommodations and travel plans for visitors and presented updated itineraries.
  • Politely welcomed arriving guests, providing room keys and information on amenities and policies.
  • Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
  • Retrieved mail, packages and documents on behalf of guests, promptly verifying receipt and arranging for pickup or transmittal.
  • Used [Software] to process reservations, check-ins and check-outs.
  • Kept accounts in balance and ran daily reports to verify totals.
  • Entered customer data using [Type] software and updated information whenever patrons changed rooms.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Welcomed each new arrival pleasantly and confirmed reservations and identification.
Retail Store Assistant, 06/2013 to 09/2014
Circle K Stores, Inc. Polk City, FL,
  • Managed all aspects of store operations, including organization, maintenance and purchasing functions.
  • Trained team members in successful strategies to meet operational and sales targets.
  • Developed innovative and creative merchandise displays to drive point-of-sale purchases.
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Helped customers locate appropriate store locations of [Type] products, answered questions about products, and provided solutions for various [Type] issues.
  • Submitted orders for new inventory.
  • Addressed and resolved strategy issues to support sales management and guide business direction.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Kept orderly and accurate accounting records by monitoring sales documentation.
  • Resolved customer service issues promptly.
  • Answered questions about store policies and addressed customer concerns.
Education
High School Diploma: , Expected in 06/2016
to
Cherry Valley Springfield Central School, NY - Cherry Valley, NY,
GPA:
typing, reading, and writing

The book genres that I enjoy the most are; mysteries, nonfiction, and fairy tales. Some of my favorite fairy tales include; Cinderella, Sleeping Beauty, and Beauty and the Beast.

I also enjoy writing poems, as well as typing them.

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Resume Overview

School Attended
  • Cherry Valley Springfield Central School, NY
Job Titles Held:
  • Assistant Secretary
  • Front Desk Clerk
  • Retail Store Assistant
Degrees
  • High School Diploma

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