*Detail-oriented Assistant Scan Coordinator with 6 years of experience in retail settings. Dedicated to pricing accuracy and making sure customers receive best pricing for products received.
*Accomplished Supervisor of 10 years focused on meeting customer expectations and achieving company goals. Drives success by directing high-producing teams while developing lasting employee rapport.
*Responsible Cashier, with 17 years of experience, proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.
- Inventory monitoring
- Pricing strategies
- Detail-oriented
- Written Communication
- Adaptability
- Self-motivated professional
- Flexible & Adaptable
- Reading comprehension
- Organization and Time management
- Microsoft Office
GPA: 3.8
Portland, ME, 01/2015 - Current
- 6 years experience overseeing pricing accuracy and integrity for store or department. Ensure accuracy of pricing and notify managers of any discrepancies. Update individual price tickets, price stickers, and large signs. Ensure all prices are changed according to plan on daily, weekly, or monthly basis.
- Change price stickers and pricing signs to reflect store promotion changes.
- Update pricing in computer system for checkout accuracy.
- Monitor perishable items for weight and pricing issues.
- Enter new products and edit current products in computer system.
- Perform random weekly audits to check pricing accuracy.
- Resolve customer service issues related to pricing or discounts.
Manchester, MO, 04/2011 - Current
- Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints.
- Direct and supervise employees engaged in sales, inventory- taking, reconciling cash receipts, or in performing services for customers.
- Monitor sales activities to ensure that customers receive satisfactory service and quality goods.
- Instruct staff on how to handle difficult and complicated sales.
- Assign employees to specific duties.
- Enforce safety, health, and security rules.
- Examine merchandise to ensure that it is correctly priced and displayed and that it functions as advertised.
- Perform work activities of subordinates, such as cleaning and organizing shelves and displays and selling merchandise.
- Establish and implement policies, goals, objectives, and procedures for their department.
- Keep records of purchases, sales, and requisitions.
City, STATE, 02/2004 - 04/2011
- Receive payment by cash, check, credit cards, vouchers, or automatic debits.
- Issue receipts, refunds, credits, or change due to customers.
- Assist customers by providing information and resolving their complaints.
- Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners.
- Greet customers entering establishments.
- Answer customers' questions, and provide information on procedures or policies.
- Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans.
- Request information or assistance using paging systems.
- Count money in cash drawers at beginning of shifts to ensure that amounts are correct and that there is adequate change.
- Monitor checkout stations to ensure adequate cash available and are staffed appropriately.
- Assist with duties in other areas of store, such as bagging and carrying out customers' items.
- Sort, count, and wrap currency and coins.
- Compute and record totals of transactions.
- Offer customers carry-out service at completion of transactions.
- Weigh items sold by weight to determine prices.
- Issue trading stamps, and redeem food stamps and coupons.
City, STATE, 08/2003 - 02/2004
- Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
- Clean containers, materials, supplies, or work areas, using cleaning solutions and hand tools.
- Addressed customer needs, including price checks and merchandise retrieval from upper shelves or stockroom.
- Greet and welcome each visitor politely and in friendly manner. Offer to assist customers in locating items on sales floor. Move carts from various areas of store or parking lot to cart corrals. Bag purchased items
- Offer customers carry-out service to their vehicles. Monitor amount of bags at cash counters and replenish supply when necessary. Tidy shelves and move out-of-place items to their proper shelves. Collect returned items from customer service counter or cash registers and return to appropriate place. Check prices of items for cashiers by request.
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Resume Overview
School Attended
- Miracosta College
- Fallbrook High School
Job Titles Held:
- Assistant Scan Coordinator
- Front End Supervisor (PIC)
- Cashier
- Courtesy Clerk
Degrees
- Some College (No Degree)
- High School Diploma
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