Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Assistant Sales Manager with demonstrated record of success as sales team leader with exceptional relationship-building skills, persuasive communication style and motivational approach. Highly experienced with proven talent in learning new products, services and processes quickly.

  • Time Management
  • Operating Procedures and Policies
  • Decision Making
  • Detail-Oriented
  • Customer Service
  • Product and Service Promotion
  • Relationship Building
  • Problem Solving
  • Customer Complaint Resolution
  • Staff Training and Development
Work History
Assistant Sales Manager, 11/2015 - 10/2020
H&H Chevrolet Lincoln, NE,
  • Maintained high levels of organization in store by directing customers and replenishing merchandise.
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
  • Provided strong service to customers, increasing customer loyalty.
  • Trained team members in successful strategies to meet operational and sales targets.
  • Recruited, hired and trained associates to develop into productive team members with excellent product knowledge.
  • Directly worked with customers to build relationships and increase customer satisfaction ratings.
  • Exceeded targets by building, directing and motivating high-performing sales team.
  • Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
  • Greeted all customers cheerfully and asked open-ended questions to ascertain needs.
  • Facilitated high volumes of cash, credit and gift card transactions, verifying cash drawer balance at end of each shift.
  • Assessed sales reports to identify and enhance sales performance, support inventory oversight and capitalize on emerging trends.
  • Kept orderly and accurate accounting records by monitoring sales documentation.
  • Answered product questions with up-to-date knowledge of sales and store promotions.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Mentored sales team in applying effective sales techniques and delivering top-notch customer service.
Sales Associate, 11/2014 - 11/2015
Xtralease Irving, TX,
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Processed product returns and assisted customers with other selections.
  • Prepared large cash deposits with zero discrepancies.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Evaluated inventory and delivery needs, optimizing strategies to meet customer demands.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.
  • Solved customer challenges by offering relevant products and services.
Representative Payee, 03/2006 - 08/2014
Villagecare New York City, NY,
  • Developed and maintained positive customer relations and coordinated with team members to properly handle requests and questions.
  • Budget monthly income benefits for a specified caseload of individuals.
  • Work closely with Social Security Administration, Personal Care Homes, and other facilities to provide financial services for persons with mental illness, developmental disabilities, and/or older adults.
  • Researched relevant resources to assist members as needed, identified member representation needs, and troubleshot next steps to provide optimal support for member.
  • Identified prospect needs and developed appropriate responses along with information on suitable products and services.
Server, 12/2008 - 08/2013
Texas Roadhouse City, STATE,
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Noted special patron requests and followed up with kitchen to confirm delivery.
  • Increased sales significantly by upselling higher-end products to customers.
  • Used slow periods to restock supplies, ice, trays and delivery bags.
  • Checked identification for minimum age for sale of alcoholic beverages.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Quickly and clearly communicated dining orders to kitchen staff, directing attention to special requests or dietary restrictions.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
High School Diploma: , Expected in
Dunmore High School - Dunmore, PA
No Degree: Communications, Expected in
Penn State Worthington - Dunmore, PA,

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School Attended

  • Dunmore High School
  • Penn State Worthington

Job Titles Held:

  • Assistant Sales Manager
  • Sales Associate
  • Representative Payee
  • Server


  • High School Diploma
  • No Degree

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