- , , 100 Montgomery St. 10th Floor
- H: (555) 432-1000
- C:
- resumesample@example.com
- Date of Birth:
- India:
- :
- single:
Assistant Sales Manager with demonstrated record of success as sales team leader with exceptional relationship-building skills, persuasive communication style and motivational approach. Highly experienced with proven talent in learning new products, services and processes quickly.
- Time Management
- Operating Procedures and Policies
- Decision Making
- Detail-Oriented
- Customer Service
| - Product and Service Promotion
- Relationship Building
- Problem Solving
- Customer Complaint Resolution
- Staff Training and Development
|
Assistant Sales Manager, 11/2015 - 10/2020
H&H Chevrolet – Lincoln, NE,
- Maintained high levels of organization in store by directing customers and replenishing merchandise.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Provided strong service to customers, increasing customer loyalty.
- Trained team members in successful strategies to meet operational and sales targets.
- Recruited, hired and trained associates to develop into productive team members with excellent product knowledge.
- Directly worked with customers to build relationships and increase customer satisfaction ratings.
- Exceeded targets by building, directing and motivating high-performing sales team.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Greeted all customers cheerfully and asked open-ended questions to ascertain needs.
- Facilitated high volumes of cash, credit and gift card transactions, verifying cash drawer balance at end of each shift.
- Assessed sales reports to identify and enhance sales performance, support inventory oversight and capitalize on emerging trends.
- Kept orderly and accurate accounting records by monitoring sales documentation.
- Answered product questions with up-to-date knowledge of sales and store promotions.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Mentored sales team in applying effective sales techniques and delivering top-notch customer service.
Sales Associate, 11/2014 - 11/2015
Xtralease – Irving, TX,
- Engaged with customers to effectively build rapport and lasting relationships.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Processed product returns and assisted customers with other selections.
- Prepared large cash deposits with zero discrepancies.
- Provided positive first impressions to welcome existing, new and potential customers.
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Evaluated inventory and delivery needs, optimizing strategies to meet customer demands.
- Increased sales by offering advice on purchases and promoting additional products.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Solved customer challenges by offering relevant products and services.
Representative Payee, 03/2006 - 08/2014
Villagecare – New York City, NY,
- Developed and maintained positive customer relations and coordinated with team members to properly handle requests and questions.
- Budget monthly income benefits for a specified caseload of individuals.
- Work closely with Social Security Administration, Personal Care Homes, and other facilities to provide financial services for persons with mental illness, developmental disabilities, and/or older adults.
- Researched relevant resources to assist members as needed, identified member representation needs, and troubleshot next steps to provide optimal support for member.
- Identified prospect needs and developed appropriate responses along with information on suitable products and services.
Server, 12/2008 - 08/2013
Texas Roadhouse – City, STATE,
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Noted special patron requests and followed up with kitchen to confirm delivery.
- Increased sales significantly by upselling higher-end products to customers.
- Used slow periods to restock supplies, ice, trays and delivery bags.
- Checked identification for minimum age for sale of alcoholic beverages.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Quickly and clearly communicated dining orders to kitchen staff, directing attention to special requests or dietary restrictions.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
High School Diploma: , Expected in
-
Dunmore High School - Dunmore, PA
GPA:
No Degree: Communications, Expected in
-
Penn State Worthington - Dunmore, PA,
GPA:
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
How this resume score
could be improved?
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:
- Formatting
- Length
- Personalization
- Strong Summary
- Target Job
- Typos