Assistant Sales Manager with demonstrated record of success as sales team leader with exceptional relationship-building skills, persuasive communication style and motivational approach. Highly experienced with proven talent in learning new products, services and processes quickly.
Engaged with customers to effectively build rapport and lasting relationships.
Helped customers locate products and checked store system for merchandise at other sites.
Prepared merchandise for sales floor by pricing or tagging.
Processed product returns and assisted customers with other selections.
Prepared large cash deposits with zero discrepancies.
Provided positive first impressions to welcome existing, new and potential customers.
Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
Evaluated inventory and delivery needs, optimizing strategies to meet customer demands.
Increased sales by offering advice on purchases and promoting additional products.
Answered customer questions regarding sizing, accessories and proper care for merchandise.
Solved customer challenges by offering relevant products and services.
Representative Payee, 03/2006 - 08/2014 Villagecare – New York City, NY,
Developed and maintained positive customer relations and coordinated with team members to properly handle requests and questions.
Budget monthly income benefits for a specified caseload of individuals.
Work closely with Social Security Administration, Personal Care Homes, and other facilities to provide financial services for persons with mental illness, developmental disabilities, and/or older adults.
Researched relevant resources to assist members as needed, identified member representation needs, and troubleshot next steps to provide optimal support for member.
Identified prospect needs and developed appropriate responses along with information on suitable products and services.
Server, 12/2008 - 08/2013 Texas Roadhouse – City, STATE,
Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
Cultivated warm relationships with regular customers.
Worked with POS system to place orders, manage bills and handle complimentary items.
Noted special patron requests and followed up with kitchen to confirm delivery.
Increased sales significantly by upselling higher-end products to customers.
Used slow periods to restock supplies, ice, trays and delivery bags.
Checked identification for minimum age for sale of alcoholic beverages.
Explained menu items and suggested appropriate options for food allergy concerns.
Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Quickly and clearly communicated dining orders to kitchen staff, directing attention to special requests or dietary restrictions.
Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
Education
High School Diploma: , Expected in - Dunmore High School - Dunmore, PA GPA:
No Degree: Communications, Expected in - Penn State Worthington - Dunmore, PA, GPA:
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
How this resume score could be improved?
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:
