assistant sales manager resume example with 12+ years of experience
JessicaClaire
, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Organized and motivated employee eager to apply time management and organizational skills in various environments.
Skills
Action planning
Lead development abilities
Document coordination skills
Profit and revenue-generating strategies
Compelling leadership skills
Market intelligence
Sales process
Lead generation
Service-driven sales
Recruiting and hiring
Brand-building strategies
Sales process engineering
Multidisciplinary team leadership
Financial records analysis
Promotional sales events
Effective selling strategies
Mentoring and coaching
Experience
01/2022 to 08/2022Assistant Sales ManagerDsg | Vernon Hills, IL,
Promoted exceptional levels of customer service by asking open-ended questions and assisting clients on sales floor.
Helped sales professionals finalize customer sales and handled escalated concerns.
Established action plans for team members and helped each person attain objectives.
Developed and encouraged sales and promotional team members.
Evaluated store performance and recommended action plans to increase productivity.
Developed effective sales team members through highly individualized coaching.
Coached, developed and motivated team to achieve revenue goals.
Directed and coordinated products, services and sales activities.
Resolved customer complaints regarding sales and service.
Built sales forecasts and schedules to reflect desired productivity targets.
07/2008 to 03/2013Certified Radiology Technologist Harbor Corporation | Defiance, OH,
Reviewed diagnostic image quality and filed diagnostic images in appropriate patient records.
Operated mobile imaging equipment to capture medical information at patients' bedsides, operating and emergency rooms.
Oversaw scheduling, patient coordination and department and equipment maintenance for consistent department operations.
Utilized sterile technique when performing invasive procedures, reducing infection.
Maintained inventory and supply levels for contrast materials, film, catheters and other medical items, checking inventory stock and reordering items running low.
01/2006 to 07/2008Mammography AssistantBaptist Hospital East | City, STATE,
Verified patient details before completing procedures.
Scheduled and confirmed appointments.
Provided exceptional customer service through effective telephone communication and follow-ups.
Answered telephones and directed calls to appropriate staff members.
Maintained daily calendars, set appointments with clients and planned daily office events.
Called no shows and cancellations to reschedule.
Distributed to team members to support open communication and quality customer service.
Provided information regarding services and policies.
Created and maintained accurate and complete records of all customer interactions in job-related software.
Balanced customer schedules, employee availability and maximum load levels while scheduling appointments.
Recorded information from potential customers regarding specific product or service needs.
Oversaw scheduling, patient coordination and department and equipment maintenance for consistent department operations.
01/2000 to 01/2005Patient Access SpecialistBaptist Hospital East | City, STATE,
Applied HIPAA privacy and security regulations while handling patient information.
Verified demographics and insurance information to register patients in computer system.
Organized and maintained records by updating and obtaining both personal and financial information from patients.
Obtained necessary signatures for privacy laws and consent for treatment.
Responded to patient concerns and inquiries professionally and efficiently.
Assembled registration paperwork and placed identification bands on patient.
Applied knowledge of payer requirements and utilized on-line eligibility systems to verify patient coverage and policy limitations.
Processed patient responsibility estimate determined by insurance at pre-registration.
Called insurance companies and verified patient coverage.
Updated reference materials with Medicare, Medicaid and third-party payer requirements, guidelines, policies and list of accepted insurance plans.
Obtained health, financial and religious information from patients at time of admission.
Submitted fees and claims to insurance companies manually or digitally.
Interviewed patients upon entrance to hospital, gathered appropriate information and entered data into electronic system.
Registered patients by completing face-to-face interviews to obtain demographic, insurance and medical information.
Explained various admission forms and policies, acquiring signatures for consent.
Communicated financial obligations to patients and collected fees at time of service.
Kept patient appointments on schedule by notifying providers of patients' arrival and reviewing service delivery compared to schedule.
Education and Training
Expected in 05/2008 to to Associate of Applied Science | Radiologic TechnologyJefferson Community And Technical College, Louisville, KYGPA:
2007-2008 - Honor Roll
Fern Creek Women's Club Scholarship Recipient
Registered Radiologic Technologist with American Registry of Radiologic Technologists ID # 437234, July, 2008
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