Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,

Ambitious Assistant Sales Manager bringing [Number] years of [Industry] experience. Insightful, enthusiastic and goal-oriented professional with a self-motivated, upbeat and motivational nature. Desiring a dynamic, fast-paced sales role with room for advancement and the chance to achieve dramatic improvements in store sales and team success.

  • Revenue monitoring
  • Sales team evaluations
  • Action planning
  • Personnel training
09/2017 to Current Assistant Sales Manager Advocate Construction | Detroit, MI,
  • Established action plans for team members and helped each person attain objectives.
  • Sourced and onboarded well-qualified inside and outside salespeople to enhance revenue generation.
  • Helped sales professionals finalize customer sales and handled escalated concerns.
  • Monitored customer complaint trends to drive satisfaction improvements and adjusted operational strategies to reduce issues.
  • Developed effective sales team members through highly individualized coaching.
  • Collaborated closely with management team to recruit top-level sales talent to fill positions within department.
  • Taught new associates sales tactics and performance improvement techniques.
  • Facilitated cross-functional collaboration with design and production staff to optimize products from ground up and enhance profit margins.
  • Met with entire team on weekly basis to identify sales opportunities, discuss strategies and execute new promotions.
  • Opened and closed store, set up registers and secured cash.
  • Oversaw office operations and maintained store compliance.
  • Worked closely with [Job title]s, using persuasive communication skills and customer relations expertise to close deals with [Type] clients.
  • Developed and encouraged sales and promotional team members.
  • Met with [Job title]s on [Timeframe] basis to discuss techniques for overcoming objections and closing deals.
11/2001 to Current Home Furnishings Consultant/Sales Associate Art Van Furniture | City, STATE,
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Kept apprised of emerging trends and provided informative customer service to assist in product selection.
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Surpassed daily sales goals by [Number]% by cross-selling [Product or Service] and promoting additional products.
  • Assisted customers by finding needed [Type] items and checking inventory for items at other locations.
  • Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
  • Won store sales competition for [Task], resulting in [Result].
  • Sold various products by explaining unique features and educating customers on proper application.
  • Collaborated with fellow sales team members to achieve group targets, frequently exceeding quotas [Number]% or more.
  • Negotiated and closed deals with minimal oversight.
  • Helped average of [Number] customers per day by responding to inquiries and locating products.
  • Mentored team members in mastering sales techniques to consistently exceed objectives.
  • Offered product and service consultations and employed upselling techniques.
  • Processed orders through system and coordinated product deliveries.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Communicated with customers about [Product or Service] offerings, including policies, restrictions and refund policies.
  • Designed and deployed new display ideas to improve accessibility to merchandise, increasing sales by [Number]%.
  • Stayed up to date on store promotions, payment policies and security practices.
  • Helped customers sign up for loyalty programs and submitted completed paperwork.
  • Recommended merchandise to customers based on needs and preferences.
  • Recommended optimal merchandise based on customer needs and desires.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Educated customers on product and service offerings.
  • Drove substantial sales with more than $[Amount] in weekly revenue through suggestive selling and by promoting add-on purchases.
  • Met or exceeded upselling, donation and credit card sign-up targets on consistent basis by leveraging excellent communication and interpersonal strengths.
11/2016 to 09/2018 Puresleep Store Manager Art Van Furniture | City, STATE,
  • Created agenda, materials and communications for team meetings.
  • Maintained industry knowledge through continuing education, training and monitoring of industry publications.
  • Developed cost-savings and new solutions to existing problems through persistent research and innovation.
  • Protected company brand and improved customer satisfaction by finding creative solutions to problems arising from deliverables.
  • Achieved mutual agreements and cleared up miscommunications by working with all parties to reach win-win solutions.
  • Provided excellent service and attention to customers in face-to-face encounters and through phone conversations.
Education and Training
Expected in High School Diploma | Highland Park School, Highland Park, MI GPA:

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School Attended

  • Highland Park School

Job Titles Held:

  • Assistant Sales Manager
  • Home Furnishings Consultant/Sales Associate
  • Puresleep Store Manager


  • High School Diploma

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