Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,

Attentive individual provides skilled support to professionals to facilitate operational efficiency and meet challenging requirements. Highly organized, efficiency-driven and proactive in handling simultaneous tasks with little oversight. Excellent planning, problem-solving and decision-making abilities with in-depth experience.

  • Calendar Management
  • Billing and coding
  • Document control
  • Schedule and calendar management
  • Support services
  • Administrative duties
  • Business correspondence
  • Inventory replenishment
  • AR/AP
  • Report writing
  • Proofreading
  • Business writing
  • Excel spreadsheets
  • Strong problem solver
  • Executive presentation development
  • Project Management
  • Invoice and payment processing
  • Statement review
  • Fiscal budgeting knowledge
  • Account reconciliation
  • Vendor relationships
  • Community resources knowledge
  • Peer Counseling
  • Active listening
  • Reliable and trustworthy
05/2018 to Current Assistant/Retail Sales Clerk Signature Healthcare | Tompkinsville, KY,
  • Assisted in maintaining and distribution of pertinent information via Facebook and other forms of communication.
  • Guided professional staff through computer and software problems.
  • Set up and maintained physical and electronic filing systems to maintain organizational efficiency.
  • Assisted organizational efforts by filing, entering data and answering phones.
  • Listened to customer to ascertain need, make recommendations and explain applicable opportunities that may be available through our organization.
  • Participated in team collaboration initiatives to plan for company's future growth.
  • Greeted clients, assisting operations by performing entrance interview tasks to determine specific and amount of need before making referrals to Director if needed.
  • Managed phone calls from clients during Director's absences and delivered informative answers to questions.
  • Located housing and other support services for displaced individuals working through various personal issues.
  • Collaborated with social workers to support patients.
  • Discussed available community program services with potential participants.
  • Built and maintained strong relationships with individuals by praying for and with them and directing them to embrace faith-based choices.
  • Recommended improved life choices to enhance situational outcomes.
  • Accepted people with a non-judgmental, christian, and compassionate view.
10/2016 to 03/2018 Dietary Director Ryan, Llc | Charleston, SC,
  • Recognized by management for providing exceptional budgetary control.
  • Achieved cost-savings by developing functional solutions to problems related to portion control versus price point per portion versus expected intake per specific item.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Kept team on track by assigning and supervising their activities and giving constructive feedback.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Defined strategies and created a plan to achieve ambitious operational objectives.
  • Created new dishes to develop healthier meal options for patients.
  • Evaluated unique nutrient and energy requirements for each patient based on BMI, lifestyle and individual medical issues.
  • Educated patients, families and medical practitioners on nutrition.
  • Notified registered dietician of individuals identified as high-risk.
  • Helped individuals manage chronic illnesses with dietary management strategies.
  • Developed diets to meet nutritional requirements for people with special conditions.
  • Selected foods appropriate for individual patients dietary needs.
  • Worked with food service personnel to update patient meal programs and public cafeteria menus.
  • Performed full nutritional assessments.
03/2013 to 07/2016 Manager Firehouse Pizza Of Bowling Green | City, STATE,
  • Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Collaborated with visual merchandising team to develop strategies to drive profitability.
  • Promoted employee safety awareness based on understanding of regulatory mandates and organizational best practices.
  • Maintained ongoing system for development, recruitment, recognition and retention of store crew and management.
  • Facilitated month-end journal entries, account reconciliation and invoicing.
  • Evaluated store performance by receiving, analyzing and incorporating feedback from store inspections to implement action plans for improvements.
  • Recruited and hired qualified candidates to fill open positions.
  • Greeted and encouraged feedback from customers to implement in-store operational changes.
  • Reduced shrink by developing culture of loss prevention, improving return processes and upgrading store layout.
  • Assigned tasks to associates to fit skill levels and maximize team performance.
  • Facilitated exceptional sales and performance results by focusing on continuous improvement approaches and capitalizing on emerging market opportunities.
  • Cross-trained in every store role to maximize operational knowledge.
  • Handled thousands of funds each day in a fast-paced environment.
  • Remained calm and professional in stressful circumstances and when dealing with unhappy customers, effectively diffusing situations.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Forecasted trends in expected business levels and adjusted labor and inventory to match expectations.
  • Extended existing customer relationships through extensive communication and tried-and-true marketing strategies.
  • Began a relationship with WKU that allowed for the beginning of catering services at various campus events.
10/2010 to 08/2013 Procurement Specialist/Accounts Payable Clerk Blackhawk Composites Inc. | City, STATE,
  • Added new vendors and products into the system and keyed in special shipping codes when needed.
  • Decreased spending, locating new suppliers by networking at industry markets, purchasing and designing cost-effective products and reviewing samples.
  • Persuaded vendors to pick up shipping costs of higher-end products, resulting in cost savings of $[Amount].
  • Interfaced with suppliers to maintain document flow and request origination.
  • Mitigated logistics deficiencies, resolved shortages, and tracked missed or late deliveries while scheduling and expediting high-priority customers.
  • Managed inventory control, material control, accounting and supply reports.
  • Strengthened traceability, developing organization systems for purchase orders, invoices, pricing and reports.
  • Tracked and approved procurement plans and inventory levels.
  • Located and vetted vendors, established good relationships and negotiated contracts.
  • Implemented robust inspection policies to check the quality of all incoming products.
  • Developed and managed cost reduction and waste elimination policies.
  • Determined recurring business needs and maintained necessary inventory levels.
  • Maintained appropriate inventory levels to meet personnel and corporate needs.
  • Selected and negotiated contracts with supply vendors to obtain top-notch pricing on materials and items.
  • Worked with shipment companies to manage distribution.
  • Expedited distribution of materials to locations.
  • Negotiated and managed vendor contracts.
  • Negotiated contracts with outside providers to minimize costs to company and customers.
  • Conducted market research to determine appropriate pricing.
  • Collected documentation to assemble new purchase order contract folders.
  • Collected operations data and created spreadsheets detailing trends.
  • Organized and prioritized projects.
  • Prepared professional presentations.
  • Expeditiously and effectively resolved purchasing claim issues.
  • Sourced new vendors for purchasing needs.
  • Designed pricing models for quotations.
Education and Training
Expected in 05/2002 Certificate | Accounting Ohio County Technical School, Hartford, KY GPA:
Expected in 05/2002 High School Diploma | Ohio County High School, Hartford, KY GPA:

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School Attended

  • Ohio County Technical School
  • Ohio County High School

Job Titles Held:

  • Assistant/Retail Sales Clerk
  • Dietary Director
  • Manager
  • Procurement Specialist/Accounts Payable Clerk


  • Certificate
  • High School Diploma

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