Assistant Receptionist Resume Example
Personable and energetic Receptionist committed to delivering excellence in all facets of customer service and administrative support. Offering honed competencies in data-entry, database management and scheduling. Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities. Personable and energetic Receptionist committed to delivering excellence in all facets of customer service and administrative support. Offers honed competencies in data-entry, database management and scheduling. Professional and knowledgeable Receptionist versed in administrative support and customer service. Offering 3 years of experience managing company reputation with customers. Highly efficient and accurate with strong planning, problem-solving and communication skills.
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- Welcomed all customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
- Sorted, received and distributed mail correspondence between departments and personnel.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
- Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information.
- Greeted numerous visitors, including VIPs, vendors and interview candidates.
- Answered questions and addressed, resolved or escalated issues to management personnel to satisfy customers.
- Routed incoming mail and messages to relevant personnel without delay.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
- Collected, sorted, distributed and sent mail and packages.
- Answered inquiries and resolved or escalated issues to management personnel to ensure client satisfaction.
- Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information.
- Welcomed all customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
- Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
- Prepared packages for shipment, pickup and courier services for prompt delivery to customers.
- Monitored and screened visitors to verify accessibility to inter-office personnel.
- Sorted, received and distributed mail correspondence between departments and personnel.
- Collected and distributed messages to team members and managers to support open communication and high customer service.
- Aggregated and prepared documentation and reports for office meetings, distribution and filing.
- Sorted and distributed mail correspondence between departments and personnel, including parcel packaging, preparation and efficient shipping.
- Received and routed business correspondence to correct departments and staff members.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Applied communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
- Stayed up to date on menu changes to offer current and accurate information, answer questions and help customers select optimal meal choices based on individual preferences.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Kept server areas clean and stocked during service hours to increase efficiency while serving tables.
- Greeted new customers, discussed specials, took drink orders and built immediate positive connections with guests.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously.
- Cleaned outdoor eating area and indoor dining room by wiping tables, placing trash in receptacles and restocking napkin dispensers.
- Used correct cleaning, sanitizing and food handling procedures to maintain optimal protections for customers.
- Performed complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Maintained customer satisfaction by clarifying questions about orders and specialty items.
I grew up in a single parent house hold. This required me to help out whenever I had the opportunity. Helping people in any aspect is my favorite thing because it improves order in peoples lives. Helping others is my innate nature, it is part of who I am. I think it has to do with how I was raised. My mother would always do her best to try and volunteer anywhere she could and would bring me along. It is such an amazing experience. In my work history I would work in schools with parents and children helping with whatever was needed from fights on the playground to answering parent phone calls.
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Resume Overview
School Attended
- Chatsworth Charter High School
Job Titles Held:
- Assistant Receptionist
- Waitress
Degrees
- High School Diploma
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