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Professional Summary
To work as a Leasing Agent / Property Manager or in a similar job position in an established organization utilizing great communication skills and working diligently to contribute to the mission of organization. Dedicated Assistant Property Manager enthusiastic about meeting all kinds of people and familiar with creating successful resident retention programs. Knowledgeable in Property Management/ Leasing Management. Successful career history comprising more than 8 years.
Skills
Property Management
Budgeting
Tenant Issue Resolution
Application Process Proficiency
Scheduling
Sales
Filing
Appointment Scheduling
Staff Management
Marketing and Advertising
Appointment Setting
Leasing and Sales
Issue Escalation
Work History
01/2019 to 03/2021Assistant Property Manager/Leasing ManagerInternational Market Centers | Juno Beach, FL,
Scout and identify prospective tenants looking to lease property.
Provide potential tenants with tour of property or home highlighting valuable features of building.
Run background checks on potential tenants to evaluate their credit status and criminal records to determine if they are eligible for renting.
Maintain contact with lessees during their tenancy period to oversee their welfare and help resolve property issues.
Oversee processing and approval of client applications and lease documents.
Elaborate terms of lease, rental rate and period of payment to tenants.
Guide activities and operations of leasing team to ensure revenue goals are achieved.
Organize meetings during which leasing operations are discussed to identify solutions necessary for achieving occupancy targets.
Oversee hiring and on-job training of leasing recruits to bring them up-to-speed on work activities.
Conduct survey of property market to obtain information on competing lease rates and other trends that affect occupancy/rent.
Supervise campaign activities for publicity of properties available for lease.
Oversee designation of leasing staff to appropriate territories.
Ensure proper documentation and storage of leasing files.
Develop and implement policies necessary for improving profitability and efficiency of leasing department.
06/2018 to 01/2019Property ManagerWindsor Management Company | City, STATE,
Manage all aspects of assigned properties.
Design business plans for assigned properties that suit customers’ needs.
Inspect and arrange maintenance to meet standards.
Maintain positive, productive relationship with tenants.
Negotiate lease/contracts with contractors in timely and reliable manner.
Advertise and market vacant spaces to attract tenants.
Collect receivable accounts and handle operating expenses.
Develop and manage annual budgets by forecasting requirements and analyzing variances, data and trends.
Oversee properties’ personnel and assess its performance.
Accomplish financial goals and report periodically on financial performance.
Source and build relationships with prospective clients to expand business opportunities.
Update job and market knowledge.
Meets with vendors to discuss future projects.
12/2013 to 04/2018Leasing Agent /Assistant Property ManagerAvalon Village | City, STATE,
Handling comments, complaints and request from tenants, collecting rent payments, contacting and sending out letters regarding late payments -Received customers cordially by greeting them and providing them with information on vacant properties available for rent.
Asked questions and held long discussions with clients to assess their needs regarding properties.
Made sure all related forms were properly completed by applicants Assisted them in completing process correctly.
Evaluated credit reports of clients to ensure whether they fall under established guidelines for buying properties.
Conducted several background checks on t clients prior to signing any contract -Resolved customer queries and doubts over phone and in personal meetings -Maintained and documented accurate records of new and existing customers for future business purposes -Actively maintain and report monthly variances and narratives.
Ensures that all rents are collected when due, and posted in timely manner.
Made sure that all bank deposits are made immediately and deposits are reported to corporate office daily basis.
Performs evictions, utility cut-offs and as required on delinquent rents.
Met with vendor/contractor communications concerning work scheduling, billings, vendor relations and certificates of insurance.
Responsible for approving and submitting all invoices to corporate office for payment.
Makes rental rate recommendations to Regional Property Manager.
Education
Expected in 06/2003High School Diploma | East Hartford High School, East Hartford, CTGPA:
Certifications
Management 101 Certification
December 2019 to Present
Willing to relocate: Anywhere
Additional Information
Willing to relocate: Anywhere, Authorized to work in the US for any employer
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