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assistant property manager leasing consultant resume example with 14+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary

Highly motivated Assistant Property Manager/Leasing Consultant seeking to obtain a postilion that is challenging and offers growth based on dedication and proven ability with over 9 years of experience in management, maintaining property operations and resident retention. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Skills
  • Team Leadership
  • Excellent multi-tasking ability
  • Office management
  • Contract negotiations
  • Leasing and sales
  • Payment processing
  • Relationship building and retention
  • Application verification
  • Microsoft Office
  • Yardi Property Management understanding
  • First Aid and CPR
  • Strong dipomacy and crisis diffusion skills
  • Leasing and Sales
  • Analytical skills
Work History
06/2016 to Current
Assistant Property Manager/ Leasing Consultant Rich Smith Develoment Conway, AR,
  • Assessed property when on grounds, picked up litter and reported any service needs to maintenance staff.
  • Conducted move-out and move-in inspections to determine charges for damages and market readiness. Processed security deposit refunds. Completed final move-out walk-throughs with tenants to identify any damages/ repairs.
  • Handled tenant complaints promptly and appropriately, calling in maintenance technicians and other support services as needed.
  • Minimized vacancy periods and boosted occupancy percentage and retention by providing high quality customer service to all prospects and active residents.
  • Collected, processed and maintained all rents, deposits, application fees, delinquent accounts and other income charges received by residents.
  • Distributed and followed up on tenant renewal, late fees and eviction notices.
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Maintained original leases and renewal documents in digital and hardcopy format.
  • Prepared and processed lease and rental applications.
  • Monitored progress of renovations, make-ready process, maintenance projects and notified appropriate individuals of project updates, delays and schedule changes.
03/2015 to 06/2016
Leasing Consultant Education Realty Trust Inc. Carlsbad, CA,
  • Performed client assessments and developed treatment plans.
  • Completed one-on-one counseling with broad range of clients suffering from an array of mental health diseases and behavioral issues.
  • Ran individual therapy and group therapy sessions for children ages 4 to 19.
  • Work with other mental health professionals to provide consistent care and minimize diversion.
  • Identified learning needs and implemented fun and engaging learning activities to help students advance.
  • Helped students to complete homework assignments, identify lagging skills and correct weaknesses.
  • Helped at-risk youths in low-income areas by guiding, mentoring and counseling, as well as encouraging each to achieve personal development, growth and goals.
01/2011 to 05/2015
Assistant Property Manager/ Leasing Consultant Sheltor Corporation City, STATE,
  • Kept records accurate, detailed and fully compliant with reporting requirements to meet all state, local and federal housing requirements.
  • Collected rent and tracked resident payments and information using Matrix.
  • Toured property with prospective tenants and provided wealth of information in regards to its key features.
  • Assisted prospective tenants in paperwork completion and other logistics, facilitating smooth move-in processes and effective communication.
  • Verified tenant incomes and other information before accepting lease applications, working closely with Property Manager to maintain accuracy.
  • Collected monthly rent payments and other fees, always properly recording and processing money.
  • Managed all aspects of customer service, including greeting clients, showing apartments, preparing leases and resolving resident issues.
  • Contracted maintenance workers based on tenant needs and emergencies, acting quickly to maintain tenant satisfaction.
05/2008 to 01/2011
Assistant Manager Univesco Property LLC City, STATE,
  • Managed budgets, appointment scheduling, employee and event itineraries and accounts to improve productivity initiatives.
  • Coordinated special projects and managed schedules.
  • Tracked and recorded expenses and reconciled accounts to maintain accurate, current and compliant financial records.
  • Supervised sales team of 15+ people, stepping in to support employees and deliver smooth sales processes for clients.
  • Handled all customer relations issues pleasantly, enabling quick resolution and client satisfaction.
  • Kept physical files and digitized records organized for easy updating and retrieval.
  • Coordinated travel arrangements, including booking airfare, hotel and ground transportation.
  • Processed invoices and expenses to facilitate on-time payment.
  • Verified accuracy of business records by consistently updating customer information.
Education
Expected in 05/1991
No Degree: LVN
UTSA - San Antonio, TX,
GPA:

Licensed Vocational Nurse

Expected in 05/1985
High School Diploma:
Macarthur High School - San Antonio, TX
GPA:

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Resume Overview

School Attended

  • UTSA
  • Macarthur High School

Job Titles Held:

  • Assistant Property Manager/ Leasing Consultant
  • Leasing Consultant
  • Assistant Property Manager/ Leasing Consultant
  • Assistant Manager

Degrees

  • No Degree
  • High School Diploma

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