LiveCareer-Resume

assistant property manager resume example with 5+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
  • COMPETENCIES & TECHNOLOGY PROFICIENCY
  • Conflict Resolution | Stakeholder Management | Client Solution Delivery | Strategic Planning | Risk Mitigation | Project Roadmaps Project Management Principles | Resource Allocation | Program Implementation | Procedure Development | Metrics Tracking
  • Microsoft Office Suite 365 (Word, Excel, PowerPoint, Outlook) | MRI | Yardi | AvidXchange | Google Suite (Sheets, Docs, Drive, Slides) | SharePoint | Document Control | Electronic Signature Technologies | Slack | Zoom | Project Management Tools
Education and Training
California State University San Marcos, Expected in 01/2014 Bachelor of Arts : Human Development - GPA :
Experience
Mid-America Apartment Communities, Inc - ASSISTANT PROPERTY MANAGER
Roanoke, TX, 01/2021 - Current
  • Delivered full accountability for vendor relationship management, A/R and A/P, and overall building operations for a commercial real estate portfolio with 15 retail shopping centers and 163 tenants
  • Formulated and implemented a comprehensive strategy to define issues, goals, and operational processes to ensure tenant satisfaction and healthy profit margins throughout the portfolio
  • Mobilized key projects, met tenant and property needs (e.g
  • HVAC units, landscaping), and mitigated portfolio issues
  • Partnered with vendors to review annual allocated budgets and analyzed areas for cost control to advance the bottom line
  • Cross-functionally collaborated with project teams and vendors to coordinate and execute capital improvement projects such as asphalt repairs, landscape renovations, new signage, re-roofs, and HVAC replacements
  • Managed and processed 100+ weekly invoices (AP) while ensuring 0% budget variances
  • Enhanced operational processes across 25 properties by updating the company's Standard Operating Procedures manual
  • Maintained 100% lease compliance by preparing and processing annual operating expenses, real estate tax estimated calculations, and annual reconciliations within established organizational timelines
  • Tracked key maintenance parameters such as supply costs, safety compliance, and project schedule compliance
  • Took the initiative to guide new tenant onboarding to ensure their satisfaction and a smooth transition.
Marriott International - PROPERTY COORDINATOR
Mclean, VA, 01/2019 - 01/2021
  • Partnered and collaborated with vendors to execute tenant improvement projects from concept to completion
  • Ensured portfolio health by coordinating vendor projects and executing accounting functions
  • Oversaw project contract administration and vendor negotiations to reduce expenses and enhance portfolio value
  • Collaborated with organizational leaders to evaluate, select, and manage key vendors
  • Developed operating and capital budgets, tracked variances and guided the completion of CAM reconciliations
  • Reviewed and abstracted all new tenant lease agreements with 100% accuracy within 24 hours
  • Increased tenant retention by 7% by resolving after-hour emergencies for more than 150 tenants
  • Outlined strategic plans that reduced capital expenses through competitive bidding, cost/benefit analysis, comparing the need to desire, and maintaining business continuity, coordinating with portfolio leaders
  • Analyzed vendor contracts to identify discrepancies and initiated solutions that met the needs of the portfolio
  • Processed and managed 125+ weekly vendor invoices while ensuring 0% budget variances
  • Designed a color-coded Excel spreadsheet for 25 properties to ensure invoices were accurate and within timelines
  • Created a productivity hack to ensure and maintain 100% adequate liability insurance for tenants and vendors
  • Initiated and conducted regular inspections of the buildings and tenant spaces to ensure compliance with leases
  • NICHOLE MCLEISH | VENDOR OPERATIONS MANAGER Page 2 of 2
  • Jessica Claire, CA (Willing to Relocate) | Phone: (555) 432-1000| Email: mailto:resumesample@example.com
The Rmr Group - PROPERTY ADMINISTRATOR
Richmond, VA, 01/2017 - 01/2019
  • Devised and orchestrated face-to-face vendor and tenant relationships focused on tenant improvements and retention
  • Served as the primary point of contact
  • Drove organizational objectives and goals and expanded portfolio performance, leveraging reporting and metrics
  • Coordinated, shaped, and organized tenant social functions to authorize community engagement
  • Reviewed vendor contract terms and conditions to secure they aligned and supported Pendulum’s needs
  • Maintained accurate records of all financial transactions with timely subJessica of property invoices and bank deposits
  • Achieved a 10% increase in on-time payments in less than a year by streamlining procedures for a Class A office
  • Revamped cash flow and executed all monthly rent received from tenants within 48 hours of receipt, utilizing Yardi.
Activities and Honors
Work History
Coreland Companies - ASSISTANT PROPERTY MANAGER
Tustin, CA 01/2021 - Current
  • Delivered full accountability for vendor relationship management, A/R and A/P, and overall building operations for a commercial real estate portfolio with 15 retail shopping centers and 163 tenants
  • Formulated and implemented a comprehensive strategy to define issues, goals, and operational processes to ensure tenant satisfaction and healthy profit margins throughout the portfolio
  • Mobilized key projects, met tenant and property needs (e.g
  • HVAC units, landscaping), and mitigated portfolio issues
  • Partnered with vendors to review annual allocated budgets and analyzed areas for cost control to advance the bottom line
  • Cross-functionally collaborated with project teams and vendors to coordinate and execute capital improvement projects such as asphalt repairs, landscape renovations, new signage, re-roofs, and HVAC replacements
  • Managed and processed 100+ weekly invoices (AP) while ensuring 0% budget variances
  • Enhanced operational processes across 25 properties by updating the company's Standard Operating Procedures manual
  • Maintained 100% lease compliance by preparing and processing annual operating expenses, real estate tax estimated calculations, and annual reconciliations within established organizational timelines
  • Tracked key maintenance parameters such as supply costs, safety compliance, and project schedule compliance
  • Took the initiative to guide new tenant onboarding to ensure their satisfaction and a smooth transition.
Coreland Companies - PROPERTY COORDINATOR
Tustin, CA 01/2019 - 01/2021
  • Partnered and collaborated with vendors to execute tenant improvement projects from concept to completion
  • Ensured portfolio health by coordinating vendor projects and executing accounting functions
  • Oversaw project contract administration and vendor negotiations to reduce expenses and enhance portfolio value
  • Collaborated with organizational leaders to evaluate, select, and manage key vendors
  • Developed operating and capital budgets, tracked variances and guided the completion of CAM reconciliations
  • Reviewed and abstracted all new tenant lease agreements with 100% accuracy within 24 hours
  • Increased tenant retention by 7% by resolving after-hour emergencies for more than 150 tenants
  • Outlined strategic plans that reduced capital expenses through competitive bidding, cost/benefit analysis, comparing the need to desire, and maintaining business continuity, coordinating with portfolio leaders
  • Analyzed vendor contracts to identify discrepancies and initiated solutions that met the needs of the portfolio
  • Processed and managed 125+ weekly vendor invoices while ensuring 0% budget variances
  • Designed a color-coded Excel spreadsheet for 25 properties to ensure invoices were accurate and within timelines
  • Created a productivity hack to ensure and maintain 100% adequate liability insurance for tenants and vendors
  • Initiated and conducted regular inspections of the buildings and tenant spaces to ensure compliance with leases
  • NICHOLE MCLEISH | VENDOR OPERATIONS MANAGER Page 2 of 2
  • Jessica Claire, CA (Willing to Relocate) | Phone: (555) 432-1000| Email: mailto:resumesample@example.com
Pendulum Property Partners - PROPERTY ADMINISTRATOR
Anaheim, CA 01/2017 - 01/2019
  • Devised and orchestrated face-to-face vendor and tenant relationships focused on tenant improvements and retention
  • Served as the primary point of contact
  • Drove organizational objectives and goals and expanded portfolio performance, leveraging reporting and metrics
  • Coordinated, shaped, and organized tenant social functions to authorize community engagement
  • Reviewed vendor contract terms and conditions to secure they aligned and supported Pendulum’s needs
  • Maintained accurate records of all financial transactions with timely subJessica of property invoices and bank deposits
  • Achieved a 10% increase in on-time payments in less than a year by streamlining procedures for a Class A office
  • Revamped cash flow and executed all monthly rent received from tenants within 48 hours of receipt, utilizing Yardi.
Accomplishments
  • Fostered business process improvement, contract negotiations, and client and vendor partnerships through communicating, interfacing, and coordinating with 300+ Coreland vendors to ensure preventative maintenance and repairs were executed in a fast-paced environment
  • Reduced Coreland’s annual expenses by $100K+ by leading the bidding and vendor negotiation of 25 (1M sq
  • Ft.) commercial properties portfolio, ultimately enhancing interaction to create ‘win-win’ business relationships
  • Engaging with critical stakeholders, proactively built and maintained compelling contacts, relationships and various business processes to improve financial accuracy and client satisfaction
  • Aligned cross-functional teams, stakeholders, and clients across a business landscape centering objectives and utilizing technology to influence productivity to deliver improved outcomes
  • Established a reputation as a relationship-based communicator who owns end-to-end delivery of projects, a subject matter expert in new vendor selection processes (RFP), contract analysis, project delivery, and relationship management, and a data-driven decision-maker who communicates project milestones clearly
  • Awarded a promotion at Coreland.
Additional Information
  • PROFESSIONAL DEVELOPMENT , California Real Estate License | California Department of Real Estate, 2021 Real Estate Management Training | Institute of Real Estate Management (IREM), 2021

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Resume Overview

School Attended

  • California State University

Job Titles Held:

  • ASSISTANT PROPERTY MANAGER
  • PROPERTY COORDINATOR
  • PROPERTY ADMINISTRATOR

Degrees

  • Bachelor of Arts

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