LiveCareer-Resume

assistant property manager resume example with 2+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Summary

Hard working and ready to bring abilities to team-based environment, focused on optimizing performances. Pragmatic assistant well known for being hands on dynamo and having boundless energy to fulfill various tasks. Detailed, quick paced and a true team player. Pursuing a new role where hard work and dedication will be highly valued.

Skills
  • Customer data confidentiality
  • Upbeat and positive personality
  • Issue and complaint resolution
  • Customer retention strategies
  • Efficient and detailed oriented
  • Calm and professional under pressure
  • Data entry and maintenance
  • Creative problem solving
  • Multitasking and prioritization
  • Billing adjustment and refunds
  • Excellent attention to detail
  • Verbal and written communication
  • Computer Skills
  • Customer Service
  • Supervision & Leadership
Experience
Assistant Property Manager, 04/2022 - Current
Whitestone Reit Houston, TX,
  • Addressed and resolved complaints, concerns and service requirements to deliver prompt remedial action.
  • Explained policies and procedures to tenants and enforced rules.
  • Handled resident complaints and expedited maintenance requests.
  • Answered calls and responded to inquiries from various parties using strong active listening and open-ended questioning skills to resolve problems.
  • Kept records of correspondence with residents and tenants.
  • Escalated critical issues to property manager to promote immediate resolution.
  • Inspected properties regularly to identify deficiencies and schedule repairs.
  • Checked common areas regularly to keep neat, clean and free of debris.
  • Collected monthly assessments, rental fees, deposits and payments.
  • Updated tenant and unit information to keep current in housing database.
  • Coordinated general maintenance and repairs to keep facilities operational and attractive.
  • Conducted tours of vacancies with prospective tenants.
  • Handled security deposit refunds.
  • Maintained thorough, accurate and compliant records for internal and regulatory audits.
  • Kept files in order for each tenant.
  • Walk through the property to check for any property damage or damage to any units.
  • Made any reports necessary to keep any regional workers updated about the property.
  • Settled tenant conflicts using persuasive communication skills and expert knowledge of leasing agreements.
  • Oversaw budgeting process for assigned properties.
  • Inspected properties, took pictures and developed engaging listings to promote sale and rental units.
  • Maintained in-depth knowledge of competition through consistent evaluation of market conditions and trends.
  • Developed strong, professional relationships with residents by delivering exemplary service and engagement.
Courtesy Clerk, 07/2016 - 11/2016
Pcc Natural Markets Redmond, WA,
  • Packaged or bagged purchases and assisted customers with in-vehicle loading.
  • Oversaw collection shopping carts from parking lot to maintain clean, organized area.
  • Escorted customers to desired merchandise location.
  • Supervised return of exchanged or unwanted items to correct shelf locations and organized display arrangements.
  • Delivered exceptional customer service by greeting customers and directing to desired items.
  • Followed best practices for bagging items in reusable, plastic and paper bags.
  • Took unwanted items from checkout to proper location.
  • Promoted and explained loyalty programs to customers.
  • Assisted customers with price checks, lifting heavy items and addressing other inquiries.
Cashier, 02/2014 - 06/2015
Oakland Ice Center Oakland, CA,
  • Collected payments and provided accurate change.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Worked closely with front-end staff to assist customers.
  • Processed sales transactions to prevent long customer wait times.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Helped with purchases and signed customers up for rewards program.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Verified customer age requirement for alcohol or tobacco purchases.
  • Scanned merchandise using point-of-sale system for accurate purchase totals.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Processed refunds for worn, damaged and broken merchandise.
Sales Associate, 09/2013 - 12/2013
Kane's Furniture Brandon, FL,
  • Collected payments and provided accurate change.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Helped customers find specific products, answered questions and offered product advice.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Sold various products by explaining unique features and educating customers on proper application or usage.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Answered product questions with up-to-date knowledge of sales and promotions.
  • Answered incoming telephone calls to provide store, products and services information.
  • Assessed customer needs to provide assistance and information on product features.
  • Increased purchase amounts by cross-selling with similar products.
  • Received and displayed product shipments on store retail shelves upon delivery.
  • Assisted teammates with sales-processing tasks to meet daily sales goals.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Worked with fellow sales team members to achieve group targets.
Education and Training
High School Diploma: , Expected in 06/2012
-
Learn 4 Life - Palmdale, CA,
GPA:
Status -

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Resume Overview

School Attended

  • Learn 4 Life

Job Titles Held:

  • Assistant Property Manager
  • Courtesy Clerk
  • Cashier
  • Sales Associate

Degrees

  • High School Diploma

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