assistant property manager resume example with 18+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
  • :

Strong interpersonal and organizational skills with a keen ability to multitask a variety of responsibilities. Extensive administrative and accounting experience within HOA property management and mortgage industry. Remarkable ability to communicate effectively, both orally and in writing. Deep ability to compile information and prepare reports. Remarkable word processing and data entry skills. Incredibly fast learning and processing skills.

  • Policy enforcement
  • Relationship building and rapport
  • Business processes and procedures
  • Community restrictions enforcement
  • Resident complaint resolution
  • Organizational skills
  • Time management
Assistant Property Manager, 05/2019 - 07/2021
Halstead Management Company, Llc New York, NY,
  • Answered calls and responded to inquiries from various parties, using strong active listening and open-ended questioning skills to resolve problems.
  • Kept records of all correspondence with residents and tenants.
  • Escalated critical issues to property manager to ensure immediate resolution.
  • Collected monthly assessments, rental fees, deposits and payments.
  • Demonstrated in-depth knowledge of community rules and regulations.
  • Facilitated timely resolution to all neighborhood challenges and homeowner complaints.
  • Maintained seamless daily operations for Lavon Grand Heritage HOA residential community.
  • Fostered good working relationships with owners, residents and board members.
  • Inspected property every two weeks, took pictures and wrote reports regarding findings, and handled compliance issues.
  • Fully abstracted all leases and entered all pertinent information into TOPS One management system.
  • Process resident facility rental contracts for events.
  • Assist with Events Committee planning and working HOA events.
  • Assist homeowners with online login and payment issues.
  • Collected and submitted all homeowner ACC requests for review and approval.
Finance Accountant, 05/2014 - 06/2018
Altair Troy, MI,
  • Processed invoices for clients on a daily basis.
  • Entered and balanced postage funds.
  • Provided billing and customer service to clients.
  • Audited pricing on orders to ensure we were meeting our profit goals.
  • Provided administration assistance to CEO and Finance Manager Collect on past due invoices Lead various projects for department managers and Owner Provide orientation and safety training to all employees Run office errands as needed Provide relief to the Receptionist.
Receptionist/Loan Closer Funder/Accounts Payable, 01/2006 - 05/2014
CountryPlace Mortgage, Ltd City, STATE,
  • Began as receptionist and was quickly promoted to loan origination department.
  • Later advanced to accounting department where I have become proficient in Accounts Payable and have inherited other tasks, such as backup Accounts Receivable and reviewing and funding new mortgage loans which is part of the Staff Accountant’s duties.
  • Also provide administrative assistance to all departments within the company.
  • Reconcile G/L accounts and balances Process, code, and issue all checks for company Review loan documents and balance sheets upon funding new mortgage loans Track yearly expenses for President and Vice President Reconcile month end accounts and balances Audit credit card expenses Process daily and recurring ACH payments and balance Accrue annual expenses Create and process journal entries via data entry Log, balance, and resolve state trust accounts and appraisal deposit suspense accounts Backup Accounts Receivable – input outgoing wires, payment posting, and balance payment recon Answer and assist with incoming customer service calls Provide administrative assistance to Controller and accounting department Plan and organize monthly birthday and holiday events and luncheons File and assist in other areas Run office errands i.e.
  • Bank and office supply runs Verify credit conditions such as VOE, VOI, VOD, etc.
  • For new mortgage loan approvals Order and review title commitments, surveys, and appraisals Generate loan documents thru Digital Docs Process and wire funds to pay flooring, proceeds, etc.
  • Answer and direct all incoming phone calls for over 100 phone lines Coordinate and schedule meetings/luncheons for upper management Order and track all office and kitchen supplies Track and process expense reports for President and Vice President Coordinate travel arrangements for President and Vice President Draft memos, emails, letters, and other documents for President and Vice President Assist with special document projects such as binding, copying, scanning and/or faxing Sort and deliver incoming mail Process both USPS and FedEx outgoing mail and arrange for courier service Directly report to Vice President of Operations and upper management team.
Cashier/Vault Clerk/Office Admin, 09/2001 - 01/2006
Costco City, STATE,
  • Began as cashier and was later promoted to Admin team and given various responsibilities and challenges such as Vault clerk, Expense clerk, backup Sales Audit, and backup Payroll clerk.
  • Balance and count tills Balance and guard safe funds, exchange funds with Dunbar Collect on returned checks by contacting customers and working with District Attorney’s office Answer and direct incoming phone calls Balance daily sales and reconcile all overages and shortages Balance and track monthly warehouse expenses Assist Payroll clerk with inputting timecards and exceptions Provide customer service while completing customers’ shopping experiences at the checkout.
Education and Training
: , Expected in
Richland College - Dallas, TX
Status -
High School Diploma: , Expected in 05/2000
Mccallum High School - Austin, TX,
Status -

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Resume Overview

School Attended

  • Richland College
  • Mccallum High School

Job Titles Held:

  • Assistant Property Manager
  • Finance Accountant
  • Receptionist/Loan Closer Funder/Accounts Payable
  • Cashier/Vault Clerk/Office Admin


  • Some College (No Degree)
  • High School Diploma

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