Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:

Dedicated and focused property management professional experienced overseeing operational aspects, tenant relations, office management and maintenance coordination. Successful balancing tenants rights with business considerations to achieve financial targets. Excellent interpersonal, communication and leadership abilities.

  • Strong customer service and communication skills both written and verbally.
  • Excellent analytical skills
  • Financial Management
  • Detail Oriented
  • Sales and marketing leadership
  • Fair housing mandates
  • Knowledge of leasing and market conditions
  • Project planning
  • Time management
  • Computer skills
Assistant Property Manager & Bookkeeper, 11/2018 - 08/2019
Makowsky Ringel Greenberg, Llc Memphis, TN,
  • Approved all leasing applications and ensured digital and/or physical lease files were accurate, complete, and organized.
  • Handled all lease renewal offers and contracts to maintain high occupancy percentages.
  • Reported traffic, application, and lease number variance to our corporate office on a weekly basis.
  • Managed resident requests, concerns, and complaints in a timely manner.
  • Planned all marketing strategies and maintained in-depth knowledge of competition through consistent evaluation of market conditions and trends.
  • Handled resident communications such as newsletters, referral pay, events, and community information.
  • Completed regular audits on resident ledgers and property reports.
  • Collected monthly assessments, rental fees, deposits and payments.
  • Walked all move-outs, documented any damage, and processed the final account statements.
  • Handled evictions, paperwork, and court proceedings.
  • Maintained thorough, accurate and compliant records for internal and regulatory audits.
  • Inspected property daily, took pictures and wrote reports regarding findings for submission to corporate.
  • Solicited and analyzed bids for repairs, renovation and general maintenance.
Assistant Property Manager, 11/2016 - 11/2018
Bh Management Daytona Beach, FL,
  • Collected rent and other property fees from tenants.
  • Completed daily property walks to insure the property met the owners expectations and all tenants were in compliance with the properties rules and guidelines.
  • Reported the property expenses, financial status, occupancy, and expiring leases to the property owners on a weekly basis.
  • Processed all invoices and payments for vendors and maintenance costs.
  • Reviewed all lease applications to confirm files were completed accurately and all required documentation was present.
  • Processed all move-in's, move-out’s and final account statements.
  • Completed weekly market surveys to insure our properties pricing remained competitive.
Leasing Consultant, 10/2015 - 11/2016
Makowsky Ringel Greenberg, Llc Memphis, TN,
  • New Construction/ Lease up community. Remained aware of all construction and maintenance projects and notified appropriate individuals of project updates, delays and schedule changes.
  • Provided tours of property and amenities to prospective tenants and offered valuable information regarding major features.
  • Tracked all leads using One-site and Entrata and followed up with interested parties within 24 to 48 hours.
  • Helped prospects complete their application and lease signings in accordance to the companies’ procedures and Fair Housing Requirements.
  • Participated in outreach marketing activities on a regular basis and advised residents of resident referral programs.
  • Distributed mailers/flyers to local businesses along with frequently taking mailers to USPS bulk processing. (Typically 4,000- 6,000 Weekly).
  • Conducted market surveys and shopped competitive communities.
  • Created and maintained monthly newsletter to keep residents aware of upcoming events and activities.
Assistant Property Manager, 04/2012 - 08/2015
Barton Hills Park Place Apartments- The Medve Group City, STATE,
  • Utilized OneSite-Real Page, Velocity billing, Paylease, Microsoft Excel and Word.
  • Performed routine calculating, posting, and verifying duties to make payments to vendors, process resident rental payments, and obtain primary financial data for use in maintaining property accounting records.
  • Provided property/apartment tours and applied product knowledge to prospects needs by communicating the features and benefits of upcoming units.
  • Prepared all resident final account statements and month end reports for our corporate office.
  • Assisted with market research and surveys along with daily advertisements for our community.
  • Completed weekly audits and upkeep for required renters insurance.
  • Assisted in lease transactions by typing leases, gathering applicant’s history and credit approvals.
  • Assumed the property managers duties/authorities in absence of immediate supervisor in accordance with company guidelines.
  • Promoted positive resident relations and retention.
  • Checked common areas regularly to keep neat, clean and free of debris.
Education and Training
Associate Degree: Aesthetics, Expected in 05/2006
Texas College of Cosmetology - San Angelo, TX,
High School Diploma: , Expected in 05/2005
Cornerstone Christian School - San Angelo, TX,
  • Lion's Heart Recipient

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School Attended

  • Texas College of Cosmetology
  • Cornerstone Christian School

Job Titles Held:

  • Assistant Property Manager & Bookkeeper
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  • Leasing Consultant
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  • Associate Degree
  • High School Diploma

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