Skilled with deep understanding of resident preferences and business operations requirements. Successful history of meeting occupancy and payment goals while improving community satisfaction. Enthusiastic and dedicated to achieving property management goals. Knowledgeable about payment collections, maintenance and documentation. Offering 17 years of related experience in the field. Outgoing professional with a background managing employees, issues and administrative tasks in fast- paced environments. A highly visible and friendly in promoting exemplary talents in customer service, policies and procedures' oversight and facility security measures.
Certified Public Housing Specialist with Jamie Kinney March 2015
Certified Public Housing Manager with Jamie Kinney May 2009
Certified Public Housing Specialist with Nan McKay December 2007
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