Livecareer-Resume
JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Summary

High-energy Assistant Manager that possess over 11 years experience in property management for multi-family housing, successful in building and motivating dynamic teams. Organized and diligent with a strong background in sales, planning, budgeting and customer satisfaction. Cultivates a company culture in which staff members feel comfortable voicing questions and concerns, as well as contributing new ideas that drive company growth.

Highlights
  • Powerful negotiator
  • Employee engagement
  • Cost reduction
  • Leadership mentoring
  • Conflict resolution
  • Business and requirements analysis
  • Forecasting
  • Performance tracking and evaluation
  • Talented Multi-tasker
  • Visionary
  • Team building
  • Natural leader
  • Business management methodology
  • Consensus building
  • Persuasive
  • Collaborative
  • Exceptional time management skills
  • Adaptable
  • Tactical execution
  • Vendor sourcing and negotiations
Accomplishments

Received Pinnacle American Management 2012 and 2013 Show Me The Money Award Collecting Bad debt


Received Pinnacle Shopping Report Award 100%


Received Equity Residential 2011 Award of Excellence -Top Sales Consultant Q2


Received Equity Residential 2010 Award of Excellence -Top Sales Consultant Q1


Received Equity Residential 2009 Award Property of The Year North Florida

Experience
02/2012 to Assistant Property Manager Holland Residental | Seattle, WA,
  • Oversee many aspects of property management (381 Units)
  • Maximized company revenue by increasing rents
  • Coached and mentored 3 staff members by offering constructive feedback and taking interest in their long-term career growth
  • Provide back up support to Property Manager
  • Aid in collection of rent and made daily community deposits
  • Reconciled account ledgers
  • Responsible for securing new and renewing existing leases
  • Field calls for maintenance requests and facilitate process of requests
  • Maintained 100% on pre-close and month end
  • Monthly delinquency under 1%
  • Managed the day-to-day tactical and long-term strategic activities within the business.
  • Responsible for auditing new and pre-existing files
  • Sales closing ratio 90%
  • Review GPR report daily
  • Performed background and credit checks for applications
07/2011 to 02/2012 Leasing Manager Mac Property Management | Englewood, NJ,
  • Oversaw many aspects of property management (273 Units)
  • Closing ratio 85%
  • Oversaw weekly comp survey, renewal reports and all resident files
  • Audit all new move in and renewal files
  • Provide excellent customer service by successful interaction with residents, i.e. handling residents concerns
  • Performed background and credit checks for applications
  • Aided in collection of rent and made daily community deposits
  • Reconciled account ledgers
  • Field calls for maintenance requests and facilitate process of request
  • Maximized company revenue by increasing rents
11/2007 to 07/2011 Assistant Property Manager Holland Residental | Denver, CO,
  • Responsible for 40% year to date off all sales revenue generated at the property (273 Units)
  • Sales closing ratio 80%
  • Aided in rent collection and made community deposits
  • Audit all new move in and renewal files
  • Performed background and credit checks for applications
  • Oversaw weekly comp survey and renewal reports
  • Provided backup support to Property Manager
  • Reconciled account ledgers
  • Field calls for maintenance requests and facilitate process of requests
06/2007 to 11/2007 Leasing Manager Mac Property Management | Chicago, IL,
  • Oversaw many aspects of property management (288 Units)
  • Maintained department reports, spreadsheets and all resident files
  • Provided back up support to Property Manager
  • Successfully interact with residents and handle various resident concerns
  • Aided in rent collection and made daily community deposits
  • Responsible for securing new and renewing existing leases
  • Performed background and credit checks for applications
  • Reconciled account ledgers
  • Field calls for maintenance requests and facilitate process of requests
  • Maximized company revenue by increasing rents
  • Closing ratio 90%
01/2005 to 06/2007 Assistant Property Manager Holland Residental | Oakland, CA,
  • Oversaw many aspects of property management (208 Units)
  • Closing ratio 80%
  • Successfully interacted with residents and handle various residents concerns
  • Provided backup to the Property Manager
  • Responsible for securing new and renewing existing leases
  • Aided in collection of rent and made daily community deposits
  • Performed background and credit checks for applications
  • Field calls for maintenance requests and facilitate process of requests
  • Maximized company revenue by increasing rents
07/2004 to 01/2005 Assistant Property Manager Holland Residental | Long Beach, CA,
  • Oversaw many aspects of property management (198 Units)
  • Offered recommendations to management regarding business and property improvements
  • Provided backup support to Property Manager
  • Responsible for securing new and renewing existing leases
  • Field calls for maintenance requests and facilitate process of requests
  • Reconciled account ledgers
  • Performed background credit checks for applications
08/2003 to 05/2004 Assistant Property Manager Holland Residental | Los Angeles, CA,
  • Oversaw many aspects of property management (187 Units/Conventional & Section 8)
  • Maintained department reports, spreadsheets, compliance paperwork and all residents files
  • Provided backup to Property Manager
  • Responsible for securing new and renewing existing leases
  • Performed background and credit checks for applications
  • Aided in collection of rent and made daily deposits
  • Field calls for maintenance requests and facilitate process of requests
  • Sales closing ratio 89%
  • Worked closely with Clearwater Housing Authorities
  • Performed background and credit checks for applications
Skills

Computer: Administrative:

Microsoft Word Typing Speed 45 wpm

Microsoft Outlook 10 Key by touch

Microsoft Excel

Rent Roll

Yardi Voyager

Wiz

Education
Expected in Graduate | Florida Career College, , GPA:
Expected in Graduate | Thompson High School, , GPA:

Reference Upon Request

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Resume Overview

School Attended

  • Florida Career College
  • Thompson High School

Job Titles Held:

  • Assistant Property Manager
  • Leasing Manager
  • Assistant Property Manager
  • Leasing Manager
  • Assistant Property Manager
  • Assistant Property Manager
  • Assistant Property Manager

Degrees

  • Graduate
  • Graduate

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