assistant property manager resume example with 4+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
:
Professional Summary
Highly proficient business performance driven Property manager looking for a role where I can apply my extensive knowledge of using market trends to generate revenue, grow occupancy rates and increase resident retention.Organized with 6 years of experience in Property management. Known for working quickly and maintaining professionalism in high-pressure situations. Problem-solver with exceptional eye for detail and great Customer Service skills. Very good in deescalation and managing a team. Efficient time management and organizational skills.
Skills
Accounting
Adaptability
Business processes and procedure
Fair housing
Negotiation skills
Finance
Assertiveness
Leadership
Strong communication skills
An investor mindset
Microsoft Office, Word, Suite, Spreadsheet experienced
Onesite, Yardi, and Entrata, Crm, Knock
Organizational and Planning Skills
Skills management
Budgeting
Progress Tracking and Reporting
Strong Work Ethic and Dependable
Multitasking and Prioritization
Flexible and adaptable
Oversee property maintenance
Marketing availability of units
Professionalism
Work History
Property Manager, 06/2022 - 02/2023 Tlr Group – , , Atlanta, GA
Administered operations to handle needs of more than 400 tenants across 300 property sufficient number of units market-ready for lease.
Developed, reviewed and submitted property operating and capital budgets.
Prepared specifications, solicited bids and approved subcontracts for building services.
Developed and executed plan to achieve and maintain 96% or better rate of occupancy.
Trained and motivated leasing staff during bi-monthly trainings.
Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs and capital improvement projects.
Support management by preparing regular ownership reports, budgets and other reports as assigned. Managed the physical and financial performance of the property in accordance with the established budget.
Built and maintained a thriving community that catered for resident service needs and expectations. 95% score in a yearly satisfaction survey.
Motivated and coached a team of 7 to maintain the upkeep of property and to endure leasing and Maintenance was at its best.
Inspected properties before and after new tenant move-ins to schedule maintenance, cleaners and other services.
Responded to requests and scheduled appointments for property showings.
Escalated major issues to property manager for immediate remediation.
Kept records accurate, detailed and fully compliant with reporting requirements to meet state, local and federal housing requirements.
Resolved conflicts between tenants regarding noise, encroachments and parking.
Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
Greeted clients, showed apartments and prepared leases.
Held high approval rating and maintained customer loyalty with top-notch service.
Prepared and mailed invoices to customers, processed payments and documented account updates.
Supported management by processing invoices and documents with consistent on-time delivery.
Completed final move-out walk-throughs with tenants to identify required repairs.
Followed up on delinquent tenants and coordinated collection procedures.
Kept accurate records of all resident and tenant correspondence.
Processed security deposit refunds.
Oversaw monthly collections and maintained high payment rates by building positive relationships with tenants.
Trained and motivated leasing staff during bi-monthly trainings.
Managed bookkeeping, prepared budgets and cost reports.
Continually maintained and improved company's reputation and positive image in markets served.
Coordinated with social media, public relations and other teams to execute product introductions.
Went out to businesses and distributed material and a little gift bag to promote the community.
Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.