Assistant Property Manager Resume Example

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Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:

Skilled property management professional experienced overseeing operational aspects, tenant relations, office management and maintenance coordination. Successful balancing tenants rights with business considerations to achieve financial targets. Excellent interpersonal, communication and leadership abilities. Organized with dynamic customer service, Coordinates inspections, oversees conflict resolution. Remains poised in stressful environments. Assistant Property Manager focused on satisfying tenants and maintaining high occupancy rates. Reports any major issues to property owners and takes initiative in finding workable solutions. Autonomous when minor issues on-site arise.

  • Policy enforcement
  • Vacant unit monitoring
  • Business processes and procedures
  • Housing regulations
  • Multi-family property management
  • Efficient computer skills (Microsoft Office, Google Suites)
  • Knowledge of leasing and market conditions
  • Fair housing mandates
  • Commercial property
  • Leadership
  • Fluent in Spanish
  • Working collaboratively
  • Friendly, positive attitude, outgoing
Assistant Property Manager, 05/2020 to Current
Kimco RealtyCharlotte, NC,
  • Managing Section 8 Property
  • Renewing Section 8 and Conventional leases for 200 residents
  • Daily duties, answering voice mails, checking dropbox, regular bank deposits
  • Maintained thorough, accurate and compliant records for internal and regulatory audits.
  • Coordinated general maintenance and repairs to keep facilities operational and attractive.
  • Handled all security deposit refunds.
  • Kept records of all correspondence with residents and tenants.
  • Remained aware of all construction and maintenance projects and notified appropriate individuals of project updates, delays and schedule changes.
  • Checked common areas regularly to keep neat, clean and free of debris.
  • Answered calls and responded to inquiries from various parties, using strong active listening and open-ended questioning skills to resolve problems.
  • Coordinated maintenance and repair requests.
  • Created and implemented policies and procedures for effective property management.
  • Explained policies and procedures to tenants and enforced all rules.
  • Addressed and resolved all complaints, concerns and service requirements to ensure prompt and effective remedial action, adherence to contractual obligations and safe housing environment for tenants.
  • Showed tenants around properties, highlighting features and redirecting concerns to capture interest.
  • Oversaw daily operations, maintenance and administration of various properties.
  • Escalated critical issues to property manager to ensure immediate resolution.
Interpreter, 12/2019 to 04/2020
Osf HealthcareGladstone, MI,

Temporary Job

  • Provided appropriate contextual information to increase clients understanding of translations.
  • Interpreted conference calls and other workplace communications in real-time.
  • Sat in on meetings to provide members with oral translations of conversations and information.
  • Delivered real-time, accurate oral translations and interpretations for clients.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Juggled multiple projects and tasks to ensure high quality and timely delivery.
Head Teller, 12/2018 to 12/2019
Home Bancorp, Inc.New Orleans, LA,
  • Maintained optimal financial controls by securing funds and making accurate transactions.
  • Verified amounts and integrity of every check or funds transfer.
  • Met or exceeded sales goals by promoting bank products and services in every interaction.
  • Helped customers open and close accounts, apply for loans and make sound financial decisions.
  • Counted as much as $15,000 in daily funds with manual and machine-assisted methods.
  • Adhered to strict guidelines regarding financial and customer data to avoid breaches and information misuse.
  • Balanced bank's vault.
  • Handled cash transactions, balanced cash drawers, performed loan payments and issued cashier's checks.
  • Performed basic administrative tasks regarding banking products, including handling phone calls, inquiries and emails.
  • Completed monthly audits and managed overdraft reports.
  • Kept teller window areas clean, organized and fully stocked.
  • Greeted and assisted customers professionally and courteously.
Interview Specialist, 11/2017 to 11/2018
Id TechReno, NV,
  • Managed recruiting and screening processes for 50 potential participants.
  • Maintained confidentiality when addressing sensitive information with tact and diplomacy.
  • Utilized script for on-demand phone project assignment to deliver surveys to recipients.
  • Supported researchers in planning and executing research.
  • Entered participant data into databases.
  • Interviewed potential participants to determine eligibility.
  • Verified that interviewees completed survey fully before concluding interview.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
Education and Training
High School Diploma: , Expected in 06/2017
Harrisonburg High School - Harrisonburg, VA
  • Promoted from Administrative Assistant to Assistant Property Manager, in less than 12-months
  • Promoted to Assistant Manager due to always being available, working hard and taking action.
  • Consistently maintained high customer satisfaction ratings.
  • Ability to prepare for an MOR audit within 3 weeks

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Resume Overview

School Attended
  • Harrisonburg High School
Job Titles Held:
  • Assistant Property Manager
  • Interpreter
  • Head Teller
  • Interview Specialist
  • High School Diploma

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