Assistant Property Manager Resume Example

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,
Professional Summary

Dedicated Assistant Property Manager familiar with creating successful tenant relations programs and enthusiastic about meeting all kinds of people. Successful career history comprising more than 10 years in Commercial Real Property. Exceptionally skilled professional with 20+ years of experience in administrative and account management services.

  • Client Relations
  • Budget Preparation
  • Operations Management
  • Property Service Contract Administration
  • Financial Reporting
  • Contract Negotiation
  • Operating Cost Tracking
  • Performance Assessment
  • Construction Project Oversight
  • Capital Projects Management
  • Complex Problem Solving
  • Team Building
  • Personnel Management
  • Clear Communication
  • Accounts Management
  • Contract Preparation
  • Quality Management
  • Tenant Issue Resolution
Work History
10/2018 to 07/2021 Assistant Property Manager Legend Management Group | Jessup, MD,
  • Assistant Property Manager of Class A and B Office Buildings for Private Investment Fund Client.
  • 3rd party management of over 700,000 square feet in Grand Central area of Manhattan and over 400,00 square feet in Penn Station area of Manhattan.
  • Manage Staff and Tenant Relations.
  • Budgeting, planning, contracting, and executing tenant specific and building wide events.
  • Overseeing multimillion dollar Building and Tenant construction.
  • White boxing, lobby renovation, tenant buildouts, and elevator modifications project management.
  • Honest Buildings, Real Management, NYC DOB, Yardi, PC and Mac literate.
  • Handling TI in amounts exceeding $1 million+.
  • Maintain communication with Asset Manager, Operations Manager, Comptroller, Accounting, Vendors, and Tenant contacts.
  • Negotiate property and office level contracts and leases.
  • Conduct weekly construction and monthly tenant meetings.
  • Work closely with building maintenance teams (housekeeping, engineering, and security) to implement and enforce efficient, effective, and customized policies and procedures to benefit both the building and the unique tenant occupancy.
  • Familiar with DOB codes and standards in NYC, Residential and Commercial landlord / tenant laws, leasing and contracts.
  • Manage 3rd party contracted staff of 15+ direct reports.
  • Developed, reviewed and submitted property operating and capital budgets.
  • Prepared specifications, solicited bids and approved subcontracts for building services.
  • Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
  • Used strong negotiating talents to obtain reasonable fees from contractors.
10/2016 to 10/2018 Management Assistant Moffitt Cancer Center | Wesley Chapel, FL,
  • Supervised 3rd party management contract between Hines and JPMC Class A Office Building.
  • Conducted monthly vendor and tenant meetings.
  • Reviewed 3rd party contracts and leases.
  • Office Manager; accountable for maintaining office supply inventory.
  • Coordinated contract services for all department leased equipment.
  • Responsible for coordinating, overseeing, and project management of all tenant relations events.
  • Budgeting, planning, negotiating, and contracting for all office and tenant relations expenses.
  • Provided monthly accruals and variances for office and tenant related expenses.
  • Coded, entered, and cut checks for all invoices via MRI; followed up with appropriate monthly accruals.
  • Compiled monthly work order reports via AWARE and Angus for tenants and engineers.
  • Managed web enabled life safety alerting software; Send Word Now.
  • Administrator of building management work order system; AWARE.
  • Evaluated certificates of insurance and coordinated with myCOI for record keeping.
  • Completed monthly bill backs for each tenant.
  • Coordinated work needed with cleaning contractor.
  • Diffused tense situations and conflicts by employing sound reason and clear communication.
  • Managed tasks when Assistant Property Manager was unavailable.
  • Facilitated communication between internal and external project stakeholders to keep all parties well-informed.
  • Prepared and distributed team-based communications to foster collaboration and enhance team morale.
  • Created and updated physical records and digital files via SharePoint to maintain current, accurate and compliant documentation.
  • Produced highly accurate internal and external letters and memoranda.
  • Collected, arranged and input information into Yardi, Send Word Now, and AWARE database systems.
  • Used MRI to model data and forecast trends.
  • Assisted various departments with change by communicating new improvement plans and expectations.
  • Generated reports of findings to help management with making key decisions
08/2011 to 10/2016 Lead Administrative Assistant/Tenant Relations Coordinator Hines Interests LP | City, STATE,
  • Coordinated all Building and Office Events including decor with combined budgets over $100k.
  • Coached one (1) direct report on daily performance and conducted evaluations to constructively address concerns.
  • Coordinated contract services for all department leased equipment.
  • Reviewed and routed commercial real estate leases and agreements.
  • Coordinated maintenance and quality control of office IT equipment.
  • Maintained $600,000+ supplies, furniture, technology budget.
  • Managed and audited records of contracts, vendors, invoices, expenses, equipment inventory, and all other costs for budgeting and planning.
  • Managed building Safety and After – Hours Emergency Contact data.
  • Building’s City of Houston permit coordinator overseeing compliance of all requirements and annual updates.
  • Planned and facilitated site wide annual CPR and First aid training as well as Active Shooter training.
  • Planned, facilitated, and administered site wide Angus training.
  • Handled client correspondence and tracked records to foster office efficiency.
  • Coached new employees on administrative procedures, office policies and performance standards.
  • Managed Access databases converting complex data into easy-to-interpret data.
Expected in 12/2021 Bachelor of Science | Business Administration And Management WGU TX, Texas, GPA:

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Resume Overview

School Attended
  • WGU TX
Job Titles Held:
  • Assistant Property Manager
  • Management Assistant
  • Lead Administrative Assistant/Tenant Relations Coordinator
  • Bachelor of Science

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