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Assistant Property Manager Resume Example

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ASSISTANT PROPERTY MANAGER
Professional Summary
With over 20 years of customer service experience, I bring a strong work ethic as well as dedication and determination to go above and beyond. Assistant Property Manager and Leasing Consultant with 4 yearsexperience in the business. Expertise in tenant relations, sales, marketing and business transactions. Motivated independently and as a team to maintain customer satisfaction and contribute to company success.
Skills
  • Tenant and eviction laws
  • Previous Certified Property Manager In Charge SC (CPMIC)
  • Yardi and Onesite experienced
  • Quick learner
  • Strong client relations
  • Proficient in cash management and credit card processing
  • Exceptional oral and written communication skills
  • Customer service-focused
  • Strong knowledge of examining leases and rental agreements
  • Responsible for numerous activities in profiling tenants, advertising and marketing vacant units, renting, leasing, and in charge of moving out procedures
  • Strong abilities in profiling tenants, evictions, rent collection, and bank deposits
  • Conduct annual re-certifications according to regulations
Work History
Assistant Property Manager, 09/2016 to Current
Hallkeen Property Management – Tyngsboro Massachusetts
  • Provide excellent resident service
  • Update, organize and maintain all resident files
  • Assist with invoice processing
  • Assist in maintaining affordable housing compliance for LIHTC
  • Conduct all Annual Re-certifications according to regulations and in timely manner
  • Screen Prospects and process new applicants in accordance with regulation and company policy.
  • Answer phones, handle visitors and resident traffic professionally and in accordance to Fair Housing Laws.
  • Assist the property manager where and when needed

Assistant Property Manager/Leasing Professional, 12/2013 to 08/2016
NHE Property Management – Charleston, SC
  • Screen applicants for tenancy and secure an average of 2-3 rental agreements each month.
  • Complete final move-out walk-throughs for tenants
  • Verify that all resident complaints were handled promptly and appropriately.
  • Communicate effectively with owners, residents and on-site associates.
  • Maintain a sufficient number of units so that they were market-ready at all times.
  • Collect and process rents and follow up on delinquent tenants and coordinated collection procedures.
  • Maintain original leases and renewals for the management office.
  • Deliver emergency 24-hour on-call service for any tenant issues.
  • Maintain and audit current lease files as prescribed by company contract policies and procedures.
  • Verify income, assets and expenses and completed file tracking sheet for each applicant.
  • Strive to achieve and maintain 97% or better rate of occupancy.
  • Ensure superior resident and prospect experience by addressing concerns, demonstrating empathy and resolving problems on the spot.
  • Ask open-ended questions to assess resident and prospect needs.
  • Handling and processing invoices for vendors and ensuring payments be made in timely manner


















Assistant Manager/Acting Manager, 08/2011 to 01/2013
Earthbound Trading Company – Charleston, SC
I had been employed as the Assistant Manager and I had been the acting manager since March 2013. My role as management for Earthbound Trading Company included providing excellent customer service, meeting sales expectations, weekly and monthly reporting, employee management, loss prevention, store maintenance, inventory control, incoming/outgoing shipment, and leading for teamwork excellence.






Member Service Representative, 05/2001 to 01/2012
Granite State Credit Union – Nashua, NH
As a Branch specialist for Granite State Credit Union I provided excellent financial services for over 10 years. My role was to help members in account maintenance, lending services, account discrepancies, cash handling in and out, assist and manage branch maintenance as well as staff management. I also acted as a branch supervisor for a high school full service branch. Here I trained and worked with students to be prepared for the work force ahead. We also serviced members as a regular full service branch would.

Education
High School Diploma: Alvirne High School - Hudson, NH
Certifications
Licensed in the state of South Carolina as a Property Manager in Charge (PMIC)
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Resume Overview

Companies Worked For:

  • Hallkeen Property Management
  • NHE Property Management
  • Earthbound Trading Company
  • Granite State Credit Union

School Attended

  • Alvirne High School

Job Titles Held:

  • Assistant Property Manager
  • Assistant Property Manager/Leasing Professional
  • Assistant Manager/Acting Manager
  • Member Service Representative

Degrees

  • High School Diploma :

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