assistant property manager resume example with 19+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -
Professional Summary

Dedicated Assistant Property Manager enthusiastic about meeting all kinds of people and familiar with creating successful resident retention programs. Knowledgeable in all expects of Property Management. Successful career history comprising more than 20 years. Industrious Property Management offering proven expertise in maintaining cost-effective, financially sound property operations. Diligent about keeping occupancy high by collaborating with tenants and owners to resolve conflicts. Successful at multitasking every day to handle everything from facility repairs and capital improvements to property tours and administrative leadership. Effective Assistant Property Manager offering excellent skills in customer service, telephone etiquette and issue response. Works cooperatively with property ownership, vendors and residents. Thorough understanding of housing laws and resident management.

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Supervised team of 13 staff members.
  • Licensed Realtor in TN since 2013
  • Licensed Realtor in KY since 2019
  • Tenant Issue Resolution
  • Application Process Proficiency
  • Property Management
  • Scheduling
  • Sales
  • Bookkeeping
  • Filing
  • QuickBooks
  • Appointment Scheduling
  • Staff Management
  • Accounting
  • Financial Reporting
  • Marketing and Advertising
  • Market Strategy
  • Spreadsheets
  • Leasing and Sales
Work History
2018 to Current
Assistant Property Manager Lexington-Jp Memphis, TN,
  • Compiled maintenance and repair requests for submission to notified owners for approval and reached out to local contractors for bid proposals or repair completion.
  • Administered operations to handle needs of more than 100 tenants across 125 property units.
  • Established strong, professional relationships with vendors and residents by promoting team collaboration and delivering exemplary service.
  • Used strong negotiating talents to obtain reasonable fees from contractors for repair work.
2010 to 2018
Assistant Property Manager Lexington-Jp Raleigh, NC,
  • Administered operations to handle needs of more than 300 tenants across 300 property units.
  • Processed lease terminations and security deposit refunds.
  • Complied with safe housing requirements and contractual obligations by resolving tenant issues and service needs.
  • Established strong, professional relationships with owners and residents by promoting team collaboration and delivering exemplary service.
  • Assessed property every month, compiled information and wrote reports regarding findings for submission to accounting.
  • Kept records accurate, detailed and fully compliant with reporting requirements to meet all state, local and federal housing requirements.
  • Kept accurate records of all resident and tenant correspondence.
  • Resolved conflicts between tenants regarding noise, encroachments and parking.
  • Approached owners and tenants to renew leases
2008 to 2010
Administrative Assistant to the Regional Operation Lkq Corp Lubbock, TX,
  • Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
    Sorted and distributed office mail and recorded incoming shipments for corporate records.
    Coached new employees on administrative procedures, company policies and performance standards.
    Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes.
    Monitored Region Manager's work calendar and scheduled appointments, meetings and travel.
    Created detailed expense reports and requests for capital expenditures.
    Executed record filing system to improve document organization and management.
    Performed general office duties, including answering multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
    Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
    Composed internal memos and external correspondence for senior management and reviewed all documentation to eliminate errors.
    Travel to five apartment communities to fill in for Property Managers
2001 to 2007
Operations Manager Murfreesboro Business Machines, Inc. City, STATE,
  • Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
    Devised, deployed and monitored processes to boost long-term business success and increase profit levels.
    Developed organization systems for sales reports and financial records and strengthened operational traceability and operational efficiencies.
    Accelerated efficiency of operations by controlling budgets, overseeing customer accounts, managing scheduling and driving meetings.
    Controlled daily business operations by devising and deploying short and long-range strategies to grow profitability and accomplish objectives.
    Developed and implemented daily operations plans such as delivery routes, employee assignments and promotional strategies.
    Provided excellent customer care to maintain and improve customer relations, strengthen loyalty and increase product and service sales.
    Handled purchasing equipment, equipment supplies and office supplies
    Handled Accounts Payable, Receivables and Payroll
    Built relationships with customers and managed accounts to drive revenue and profit.
Expected in
No Degree: Business Administration
Walker County Technical College - LaFayette, GA,
Expected in 06/1982
High School Diploma:
Rossville High School - Rossville, GA,

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Resume Overview

School Attended

  • Walker County Technical College
  • Rossville High School

Job Titles Held:

  • Assistant Property Manager
  • Assistant Property Manager
  • Administrative Assistant to the Regional Operation
  • Operations Manager


  • No Degree
  • High School Diploma

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