- Montgomery Street, San Francisco, CA 94105
- Home: (555) 432-1000
- Cell:
- resumesample@example.com
Dedicated Assistant Property Manager enthusiastic about meeting all kinds of people and familiar with creating successful resident retention programs. Knowledgeable in Property Management.
- Tenant Issue Resolution
- Application Process Proficiency
- Property Management
- Appointment Scheduling
- Staff Management
- Contract Preparation
- Marketing and Advertising
- Quality Management
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- Leasing and Sales
- Appointment Setting
- Issue Escalation
- Customer service-focused
- Property tours and inspections
- Affordable housing programs knowledge
- Tenant and eviction laws
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Assistant property Manager, 07/2021 to Current
Allmark Property Management, Inc. – Rancho Cucamonga, CA,
- Responsible for ensuring the efficient operation of multi-family residential developments under the direction of the Property Manager.
- Maintained all resident files in Real page.
- Prepared and delivered legal documents.
- Managed rent collections and payments.
- Scheduled and directed all move-ins and move-outs.
- Monitored maintenance staff.
- Managed and resolved resident concerns.
- Planned and directed resident functions and communications.
- Implemented sales and marketing plans to maximize rental income and occupancy.
- Present monthly management reports, including updates on administrative items, financial situation and condition of the property.
- Interview, hire, train and performance manage on-site staff.
- Respond to, investigate and resolve all tenant concerns to achieve a high level of customer service.
- Monitor and ensure compliance with all rules of occupancy.
- Hands-on management of operations and maintenance to preserve and increase the value of residential properties ranging from 50 to 100 units.
Client Care Supervisor, 01/2013 to Current
Always Best Care – Sugar Land, TX,
- Managing complex calendars including scheduling and managing meetings and events.
- Overseeing daily operations involving logistics, scheduling, resource/equipment planning, and staffing.
- Maintaining system records to ensure accurate and timely information/documentation.
- Communicating and interacting with customers via phone and email.
- Coordinating leave administration and adapting to complex federal and state laws, right choice policies, as well as STD/LTD benefit policies.
- Maintaining employee confidential information and managed employee exit interviews and paperwork.
- Leading projects and working closely with other team members on to improving existing processes, or launching new endeavors, or developing existing tech programs and goals.
- Acting as point of contact for assigned employees to provide new parent and case management services.
- Responding to inquiries and addressing issues regarding maternity and/or parental bonding events and benefits available to employees, as well as adjusting employee plans to fit their needs.
- Handled complaints, provided appropriate solutions and alternatives within appropriate timeframes, and followed up to achieve resolution.
- Built client relationships by responding to inquiries, identifying and assessing clients' needs, resolving problems, and following up with potential and existing clients.
- Built client relationships by responding to inquiries, identifying and assessing clients' needs, resolving problems, and following up with potential and existing clients
Bus Driver, 04/2019 to 08/2019
Catholic Schools – Austin, TX,
- Operating buses across the country via designated routes and schedules.
- Providing customer service to passengers including answering questions regarding route and schedule, accepting fares and returning change, and transporting passengers to their final destination.
- Ensuring the cleanliness and safety of the bus throughout the course of the day.
- Reporting all accidents witnessed to emergency services.
- Performed bus driving duties while keeping student safety in mind to maintain a good safety record.
- Transported passengers safely along prescribed routes according to tight schedules.
- Assisted passengers with disabilities and other physical issues in boarding and exiting the bus to promote passenger safety.
- Conducted pre-trip inspections of bus for safe operation
- Complied with personal grooming and conduct guidelines and regulations to promote high standard of professionalism
- Reported vehicle traffic violations, vehicle damage and accidents to management to comply with legal and insurance obligations
Recruiter/Talent Specialist, 01/2014 to 01/2016
Navitus – Madison, WI,
- Analyzing candidates resumes and cover letters.
- Prescreening candidates via phone prior, to the in- person interview.
- Supervising over 1,000 employees, including hiring and terminating candidates in a variety of positions.
- Addressing client and employee complaints with strong communication and problem-solving skills.
- Building relationships with diverse communities as well as maintaining vendor relationships via timely follow-ups.
- Recruiting, developing, and organizing a functional advisory PS council and providing excellent leadership.
- Overseeing the operation and maintenance of facilities and surrounding grounds to ensure a safe and clean environment.
- Running background checks, drug screenings, reference checks, and I-9 and W-4 verification.
- Preparing various documents, including applications, files, and skills testing.
- Posting employment ads on sites including Monster, CareerBuilder, Work Source, Craigslist, and Indeed.
- Entering data into the Impact system, including email inquiries and company blurbs.
- Assisting Branch Manager with special projects and events to develop partnerships with community.
- Leveraged social media platforms and online job boards to advertise open positions and engage with potential candidates
- Generated specific candidate pool for career opportunities through strategic placement of advertisements, evaluation of applicant credentials, and conducting initial interviews and pre-screening assessments
Bachelor's: Business Management, Expected in 06/2023
University of Phoenix-Online - Phoenix,
GPA:
AA: Business Management, Expected in 06/2021
University of Phoenix - ,
GPA:
AAS: Criminal Justice, Expected in 2018
Green River Community College - Auburn, WA
GPA:
High school diploma or GED: , Expected in 2014
Everest College - Tacoma, WA
GPA:
Willing to relocate: Anywhere
- Willing to relocate: Anywhere, Authorized to work in the US for any employer
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