Livecareer-Resume
Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Professional Summary

Dedicated Assistant Property Manager enthusiastic about meeting all kinds of people and familiar with creating successful resident retention programs. Knowledgeable in Property Management.

Skills
  • Tenant Issue Resolution
  • Application Process Proficiency
  • Property Management
  • Appointment Scheduling
  • Staff Management
  • Contract Preparation
  • Marketing and Advertising
  • Quality Management
  • Leasing and Sales
  • Appointment Setting
  • Issue Escalation
  • Customer service-focused
  • Property tours and inspections
  • Affordable housing programs knowledge
  • Tenant and eviction laws
Work History
Assistant property Manager, 07/2021 to Current
Allmark Property Management, Inc.Rancho Cucamonga, CA,
  • Responsible for ensuring the efficient operation of multi-family residential developments under the direction of the Property Manager.
  • Maintained all resident files in Real page.
  • Prepared and delivered legal documents.
  • Managed rent collections and payments.
  • Scheduled and directed all move-ins and move-outs.
  • Monitored maintenance staff.
  • Managed and resolved resident concerns.
  • Planned and directed resident functions and communications.
  • Implemented sales and marketing plans to maximize rental income and occupancy.
  • Present monthly management reports, including updates on administrative items, financial situation and condition of the property.
  • Interview, hire, train and performance manage on-site staff.
  • Respond to, investigate and resolve all tenant concerns to achieve a high level of customer service.
  • Monitor and ensure compliance with all rules of occupancy.
  • Hands-on management of operations and maintenance to preserve and increase the value of residential properties ranging from 50 to 100 units.
Client Care Supervisor, 01/2013 to Current
Always Best CareSugar Land, TX,
  • Managing complex calendars including scheduling and managing meetings and events.
  • Overseeing daily operations involving logistics, scheduling, resource/equipment planning, and staffing.
  • Maintaining system records to ensure accurate and timely information/documentation.
  • Communicating and interacting with customers via phone and email.
  • Coordinating leave administration and adapting to complex federal and state laws, right choice policies, as well as STD/LTD benefit policies.
  • Maintaining employee confidential information and managed employee exit interviews and paperwork.
  • Leading projects and working closely with other team members on to improving existing processes, or launching new endeavors, or developing existing tech programs and goals.
  • Acting as point of contact for assigned employees to provide new parent and case management services.
  • Responding to inquiries and addressing issues regarding maternity and/or parental bonding events and benefits available to employees, as well as adjusting employee plans to fit their needs.
  • Handled complaints, provided appropriate solutions and alternatives within appropriate timeframes, and followed up to achieve resolution.
  • Built client relationships by responding to inquiries, identifying and assessing clients' needs, resolving problems, and following up with potential and existing clients.
  • Built client relationships by responding to inquiries, identifying and assessing clients' needs, resolving problems, and following up with potential and existing clients
Bus Driver, 04/2019 to 08/2019
Catholic SchoolsAustin, TX,
  • Operating buses across the country via designated routes and schedules.
  • Providing customer service to passengers including answering questions regarding route and schedule, accepting fares and returning change, and transporting passengers to their final destination.
  • Ensuring the cleanliness and safety of the bus throughout the course of the day.
  • Reporting all accidents witnessed to emergency services.
  • Performed bus driving duties while keeping student safety in mind to maintain a good safety record.
  • Transported passengers safely along prescribed routes according to tight schedules.
  • Assisted passengers with disabilities and other physical issues in boarding and exiting the bus to promote passenger safety.
  • Conducted pre-trip inspections of bus for safe operation
  • Complied with personal grooming and conduct guidelines and regulations to promote high standard of professionalism
  • Reported vehicle traffic violations, vehicle damage and accidents to management to comply with legal and insurance obligations
Recruiter/Talent Specialist, 01/2014 to 01/2016
NavitusMadison, WI,
  • Analyzing candidates resumes and cover letters.
  • Prescreening candidates via phone prior, to the in- person interview.
  • Supervising over 1,000 employees, including hiring and terminating candidates in a variety of positions.
  • Addressing client and employee complaints with strong communication and problem-solving skills.
  • Building relationships with diverse communities as well as maintaining vendor relationships via timely follow-ups.
  • Recruiting, developing, and organizing a functional advisory PS council and providing excellent leadership.
  • Overseeing the operation and maintenance of facilities and surrounding grounds to ensure a safe and clean environment.
  • Running background checks, drug screenings, reference checks, and I-9 and W-4 verification.
  • Preparing various documents, including applications, files, and skills testing.
  • Posting employment ads on sites including Monster, CareerBuilder, Work Source, Craigslist, and Indeed.
  • Entering data into the Impact system, including email inquiries and company blurbs.
  • Assisting Branch Manager with special projects and events to develop partnerships with community.
  • Leveraged social media platforms and online job boards to advertise open positions and engage with potential candidates
  • Generated specific candidate pool for career opportunities through strategic placement of advertisements, evaluation of applicant credentials, and conducting initial interviews and pre-screening assessments
Education
Bachelor's: Business Management, Expected in 06/2023
University of Phoenix-Online - Phoenix,
GPA:
AA: Business Management, Expected in 06/2021
University of Phoenix - ,
GPA:
AAS: Criminal Justice, Expected in 2018
Green River Community College - Auburn, WA
GPA:
High school diploma or GED: , Expected in 2014
Everest College - Tacoma, WA
GPA:
Willing to relocate: Anywhere
Additional Information
  • Willing to relocate: Anywhere, Authorized to work in the US for any employer

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Resume Overview

School Attended

  • University of Phoenix-Online
  • University of Phoenix
  • Green River Community College
  • Everest College

Job Titles Held:

  • Assistant property Manager
  • Client Care Supervisor
  • Bus Driver
  • Recruiter/Talent Specialist

Degrees

  • Bachelor's
  • AA
  • AAS
  • High school diploma or GED

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