Professional Assistant Property Manager with 5+ years of experience in Commercial Real Estate. Managing over 300,000 plus SQ FT in Office Buildings, Retail Spaces and experienced in Warehouse Buildings. Eager for the opportunity to learn, grow and achieve higher goals within Property Management.
Skills
Customer service
Vacant Unit Monitoring
Budget Preparation
Training and Mentoring
Multitasking and Prioritization
Leadership
Yardi
Microsoft Office
IMPAK Solutions
Experience
09/2022 to Current
Assistant Property ManagerBridge Property Management – West Valley City, UT,
Demonstrate the highest standards of personal and professional integrity.
Assist with the supervision of the property team to include the administrative, engineering, housekeeping, security, and others under the supervision of the Property Manager.
Attending construction meetings and be able to assist as required.
Coordinate team activities and work with individuals to assure that expectations are met.
Provide additional training as needed.
Receive, code, approve, and distribute invoices to accounting for payment in a timely manner.
Return all phone calls and emails in a timely and professional manner.
Collecting rent in a timely manner and use applicable collection efforts.
Prepare timely monthly reports, to include but not necessarily limited to: vacancy report, budget variance report, aged receivables, executive summary, and other reports.
Physically and visually inspect the buildings on an ongoing basis to determine the efficiency and effectiveness of vendor performance.
Meet with tenants as frequently as possible to obtain their comments and recommendations to ensure that operations and quality standards are maintained.
Solicit bids from vendors, prepare bid comparisons, and make recommendation to the Senior Property Manager.
Obtain approval from Supervisor for all ongoing management agreements, service contracts, etc., for the building as necessary.
Have a working knowledge of lease agreements and administration of documents.
Assisted with preparation of all annual and long-range budgets including necessary capital expenditures for the property.
Respond for all building emergencies, natural disasters, major problems or issues of major consequence affecting the investment. Must respond outside of normal business hours, holidays, weekends if conditions warrant.
Performing various other essential management functions as requested by the Supervisor.
01/2022 to 09/2022
Property AssistantKimco Realty – Bellevue, WA,
Serve as the first line of contact for all incoming communications directed to the Property Management office
Develop and maintain positive tenant relations through prompt, courteous and professional responses to tenant telephone calls and tenant/client requests
Collect and maintain critical information used by the property management team in the operations of the building(s) included but not limited to tenant contacts, vendor contacts, critical dates, insurance certificates, lease information, architectural drawings, and plans, etc. Communicate and collaborate with various internal and external parties to gather information and update information as necessary
Maintain all information in an on-line facility maintenance and records software. Monitor for required informational updates and generate reports accordingly
Understanding rent roll and understand vacancy, rates, charges, and lease expirations of the tenants
Understanding lease document and understand standard provisions lease agreements
Understand where to look for clauses, critical dates, charges, etc. In existing leases
Learning general Landlord responsibilities vs Tenant Responsibilities and be able to respond to general questions
Assist in the Lease “Abstract” process and participate in updating accounting systems with data
Assist Supervisor in applying monthly rent collection procedure, including review of aged receivables, contacting tenants, generating late letters, preparation of Default notices, preparation of Collection Report, etc
Assist Tenants in the move-in and move-out process under the direction of your supervisor
Schedule and coordinate meetings, functions or appointments as requested. May also assist in coordination of tenant appreciation events
Process various requests from tenants, contractors, and Supervisors in accordance with approved policies and procedures (i.e, Service requests, access cards, statements, after-hours work, etc.)
Prepare incoming and outgoing mail/faxes/packages daily upon receipt in a timely manner
Maintain office supplies/inventories and coordinate maintenance of office equipment
Perform general administrative/clerical functions as needed (i.e, Copying, printing, scanning, filing, and faxing)
Assist the Assistant Property Manager (APM)/Property Manager (PM) in the preparation of various reports and financial forms (Budget Variance Report, expense reimbursement requests, mileage reimbursement requests, rent roll changes, and other tasks as requested)
Keep Supervisor informed of status on all assignments in a timely manner
08/2016 to 09/2020
Operations Manager/Administrative AssistantMcnichols Company – Fife, WA,
Operations:
Interact with tenants to problem solve, document issues and determine appropriate course of action.
Communicate work orders to Company's maintenance engineers on a timely basis.
Maintain inventory of tenant maintenance requests for follow-up to be sure repairs are completed.
Tour properties for weekly inspection of any property damage and litter.
Document and contact appropriate vendor to schedule repairs.
Maintain up-to-date property permits and inspections and renew when necessary.
Administrative:
Manage the day-to-day activities of the office.
Greet visitors and determine access to appropriate parties.
Open, sort and distribute mail.
Maintain digital and hard copy filing systems.
Recommend changes to records systems when appropriate.
Maintain master supply list and ensure supplies for office machinery and kitchen are in stock.
Work with IT personnel to make certain the data systems and cameras remain in good working order.
Point person for inquiries related to office machinery and gadgets, supplies and processes.
Ensure operation of office equipment, order maintenance when necessary, troubleshoot malfunctions.
Request insurance certificates from tenants and file.
Read and analyze submission such as proposals and contracts for current vendors, and intended projects.
Work with Controller to review invoices for accuracy.
Collect and analyze information for special projects.
Prepare and report findings to General Manager and President.
06/2014 to 08/2016
Inside Sales SpecialistAztec Events And Tents – City, STATE,
Inside Sales Specialist:
Planning and Generating Proposals to Clients for their Events
Training New Hires in Inside Sales/ Receptionist
Answering Phones
Converting Reports
Assisting clients on the Showroom Floor
Bringing in new clients by Venues, Wedding Planners, Caterers, ect
Going on Site Visits
Setting up Events
Designing the Showroom Floor
Designing Spring Styled Shoot 2016
Moved from Receptionist to Inside Sales within 6 Months
Making Cold Calls
Sending Out 24HR & 48HR Reports
Work in Alert Easy Pro
Knowledge in Word, some Excel and Outlook
Receptionist:
Answering Phones
Assisting clients in the showroom
Converting reports
Sending out 24HR & 48HR Reports
Designing the showroom floor
Work in Alert Easy Pro
Education and Training
Expected in 05/2012 to to
High School Diploma: Valley Mills High School - Valley Mills, TX GPA:
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