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Assistant Property Manager Resume Example

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ASSISTANT PROPERTY MANAGER
Summary

Extensive knowledge of principles and practices of property management and of applicable federal, state, and local laws and regulations. Strong ability to negotiate, develop and prepare property agreements. Skilled at communicating effectively as well as assigning and supervising the work of others. Ability to produce high quality work and meet deadlines in a fast-paced, high-volume environment. Consistent above average reviews. Solid organizational and time management skills. Strong correspondence and organization abilities, combining a mix of being able to generate and communicate innovative ideas while completing projects with great attention to detail. Goal oriented with natural leadership skills and an excellent critical thinking ability. Established commercial leasing/multi-family housing professional with successful communication and lease negotiation skills. Personal character attributes which thrive on honesty, positive attitude, and teamwork.

Skills
  • Basic accounting
  • Administrative
  • Advertising
  • Closing
  • Excellent interpersonal skills
  • Leadership skills
  • Marketing
  • Microsoft Office
  • Organizational skills
  • Pricing
  • Business processes and procedures
  • Relationship building and rapport
  • Housing regulations
  • Training and mentoring
  • Fair housing mandates
  • Knowledge of leasing and market conditions
  • Customer service
  • Invoice generation
  • Business operations
  • Problem resolution
Experience
Su Development | Bellevue, WAAssistant Property Manager03/2018 - Current
  • Maintained thorough, accurate and compliant records for internal and regulatory audits.
  • Coordinated general maintenance and repairs to keep facilities operational and attractive.
  • Handled all security deposit refunds.
  • Conducted tours of vacancies with prospective tenants.
  • Ensured tenants were aware of and followed all policies and rules.
  • Oversaw daily operations, maintenance andadministration of various properties.
  • Escalated critical issues to property manager to ensure immediate resolution.
  • Created and updated marketing materials for properties.
  • Checked common areas regularly to keep neat, clean and free of debris.
  • Implemented business strategies to maximize tenant satisfaction and reduce vacancies.
  • Answered calls and responded to inquiries from various parties, using strong active listening and open-ended questioning skills to resolve problems.
  • Created and implemented policies and procedures for effective property management.
  • Developed strong, professional relationships with management and residents by initiating collaboration and delivering exemplary service and engagement.
  • Remained aware of all construction and maintenance projects and notified appropriate individuals of project updates, delays and schedule changes.
  • Addressed and resolved all complaints, concerns and service requirements to ensure prompt and effective remedial action, adherence to contractual obligations and safe housing environment for tenants.
  • Settled tenant conflicts in the most effective manner possible.
  • Kept records of all correspondence with residents and tenants.
Pacific Crest Real Estate LLC | Seattle, WashingtonAssistant Property Manager08/2014 - 08/2017
  • Oversee 110 residential units consisting of commercial and apartments.
  • Facilitating open communication between residents, office staff, and all levels of management.
  • Oversee Lease Renewal Program, manage and direct the properties marketing campaigns in both print and internet advertising.
  • Review and analyze financial reports, shopping reports, traffic and closing ratios, and various other operation reports to identify and resolve issues impacting leasing performance.
  • Develop short and long term goals to maintain occupancy based on the current market competitors.
  • Implement creative strategies around pricing, concessions, leasing incentives, and advertising to boost traffic and drive leasing.
  • Oversee maintenance department to ensure Pacific Crest Real Estate standards are met both on property grounds and inside model and move-in ready apartments.
Riverstone Residential Group | Seattle, USA, WashingtonLeasing Manager04/2008 - 08/2014
  • 395 residential units-conventional properties.
  • Keep accounting records which include rent posting, accounting month end reports, rent as well as other fees collection.
  • Maintain correct computer records and manual tracking logs for daily activities.
  • Responsible for collecting and posting to all rent as well as revenue payments and deposit daily.
  • Provide executive-level administrative support.
  • Coordinated projects and events exercising ability to improvise, improve procedures, and meet demanding deadlines.
  • Excellent interpersonal skills and ability to deal effectively with persons from diverse social, economic and ethnic backgrounds.
  • Excellent leadership skills and ability to supervise effectively.
  • Due to the nature and importance of this position, excellent organizational skills, punctuality and attendance are required.
  • Good working knowledge of property management and inventory control systems and practices.
  • Knowledge of Microsoft Word, Excel, Outlook,Onsite, Yardi & AppFolio.
Education and Training
University of Washington | Seattle, WABachelor of Science in Clinical Laboratory Technology06/2009
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Resume Overview

Companies Worked For:

  • Su Development
  • Pacific Crest Real Estate LLC
  • Riverstone Residential Group

School Attended

  • University of Washington

Job Titles Held:

  • Assistant Property Manager
  • Leasing Manager

Degrees

  • Bachelor of Science in Clinical Laboratory Technology

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