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assistant property director resume example with 4+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Professional Summary

I am a reliable individual offering top-notch sales expertise, customer service skills and relationship-building strengths with more than 10 years’ experience in customer service. I am dedicated in creating a welcoming environment for customers and providing comprehensive service. I have an in-depth understanding of sales strategy and merchandising techniques. I am a valuable and independent worker with great communication and organizational skills and thrive with collaborating in team environments.

Skills

· Excellent communication and interpersonal skills

· Detail oriented and highly organized

· Skilled in time management and the ability to prioritize tasks

· Strong customer service skills

· Patient and friendly with demonstrated experience in problem solving and excellent critical thinking skills

· Proactive thinking

· Relationship-building, teamwork, leadership and motivational skills

· Understanding of soft and hard service delivery

· Effective active listening skills for conversing with guests

· Impeccable customer service skills and social perceptiveness

· Ability to evaluate customer satisfaction and responsiveness

· Passionate about delivering consistent excellence

· Working knowledge of cash register and any P.O.S/ ordering information system

· Personable and compassionate

· Ability to work under pressure

· Self-motivated and disciplined to complete tasks independently as well as in a team and maintain an excellent work ethic

· Knowledgeable in Microsoft office

· Trained to effectively run Boston Post

· Stocking and cleaning in accordance with company rules

Work History
05/2019 to Current Assistant Property Director Wood Partners | Longwood, FL,

· Completed and passed Certified Occupancy Specialist (C.O.S) training with a score of 95.

· Trained in and maintained knowledge of Section 8 housing and regulations.

· Complied with Fair Housing laws with regard to housing, renting and advertising.

· Assisted in managing all aspects of a building’s occupancy and maintenance.

· Prepared and scheduled property viewings and conducted property tours.

· Met with prospective tenants to conduct interviews, receive rental applications and explain terms of occupancy.

· Processed applications and conducted criminal and credit checks.

· Communicated with tenants regarding property-related issues.

· Coordinated with tenants and third parties to address maintenance and facility needs.

· Investigated and helped to resolve complaints, disturbances and violations.

· Collected monthly fees and maintained records of payments and rental activity.

· Maintained, organized and updated resident files and records in accordance with HUD regulations.

· Reported any problems or issues to the property manager.

08/2018 to 06/2019 Facilities Ags | Worcester, MA,

· Maintained physical condition of facilities, applied available resources and personnel to achieve safe, clean and functional environment.

· Performed duties on the grounds to ensure cleanliness and safety.

· Oversaw office inventory activities, including ordering and requisitions, stocking and shipment receiving.

· Performed duties to ensure proper set up and tear down of special events and implemented procedures to minimize any issues that may occur and oversaw the safety of the guests.

· Assisted Facilities Manager in all aspects of project implementation, including materials procurement, installation of gallery art work and finalizing all details in order to create a successful opening.

· Checked for and responded to safety issues on a daily basis.

· Tested and recommended new maintenance products that best fit the company’s needs.

· Executed all tasks required of training a new hire.

01/2017 to 11/2018 FOH Staff Member Applebees | City, STATE,

· Completed training and fulfilled all duties for positions of host, server, bartender, car side to-go specialist and trainer.

· Greeted guests and provided service to ensure satisfaction with their visit and resolve any complaints.

· Maintained knowledge regarding menu items, food substitutions and food/allergy sensitivities.

· Maintained knowledge of federal, state and local laws dealing with the consumption of alcohol.

· Performed cash handling activities, including making change and cashing out register drawers.

· Performed duties to ensure health codes were met and maintained.

· Cleared tables and floors of dirty dishes and waste and sanitized the area upon the departure of guests.

· Performed opening and closing duties to ensure an effortless, clean and safe working environment.

· Executed all tasks required of training a new hire.

· Collaborated closely with other staff members to ensure effective team work.

Education
Expected in 06/2009 High School Diploma | Byron Area High School, Byron, MI GPA:
Expected in No Degree | Business Administration And Management Saginaw Valley State University, Bay City, MI GPA:

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Resume Overview

School Attended

  • Byron Area High School
  • Saginaw Valley State University

Job Titles Held:

  • Assistant Property Director
  • Facilities
  • FOH Staff Member

Degrees

  • High School Diploma
  • No Degree

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