assistant project manager resume example with 4+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA94105
:
Summary
Highly organized and forward-thinking project management specialist confident in leading team members, managing schedules and coordinating resources. Keeps projects on-track with decisive supervision and quick problem-solving. Persuasive in communicating and negotiating with internal team members, vendors and other stakeholders. Professional drawing in years of sales, data entry, scheduling and exceptional customer service experience. Collaborate cross-functionally across organizational levels to build consensus, review employee achievements, and problem-solving emerging issues.
Skills
Data Entry/ Customer Service/ Sales Specialist
Relationship Building
Bookkeeping: AP/AR
Office Administration Payroll
Excellent at both phone/online and in-person sales
Able to work independently and with Minimal direction
Experience in different industries
Positive Teamwork and Collaboration
Builder Trend, Google Docs, QuickBooks and Microsoft
Office Suite proficient
Prioritizing emails
Strong problem solving skills in high paced and high stress environments
Previous remote work skills
Assimilate to new software quickly
Education and Training
Louisiana State UniversityBaton Rouge, LA, Expected in ā ā: - GPA:
Edward Archbishop McCarthy High SchoolSouthwest Ranches, FL, Expected in 01/2014 ā āHigh School Diploma: - GPA:
Experience
Bed Bath & Beyond - Assistant Project Manager Colorado Springs, CO, 01/2022 - Current
Prepare plans daily for all Miami Beach job sites every morning before 8 am, ensuring proper documentation and permits were onsite for inspections
Maintained close connection with project personnel to quickly identify and resolve problems.
Coordinating with subcontractors to guarantee insurance and permit cards are up to date
Daily updating and uploading plans onto the company server, shared with site supervisors and subcontractors
Creating templates and layouts for new projects
Overseeing that job sites are functioning properly
Procured and organized project documents, reports and files.
Liaised with project manager to independently manage smaller projects or contribute to tasks and activities on larger projects.
Served as contact person and source of information to maintain good communication with Subcontractors.
Scheduled and coordinated meetings, appointments and travel arrangements for managers or supervisors.
Maintained positive working relationship with fellow staff and management.
Assisted organizational efforts by filing physical plans, and entering data to Buildertrend and company server.
Encouraged and improved cross-department internal communication.
Moved supplies and tools to site areas to keep work moving smoothly.
Spectrum - Customer Support Coordinator Hurst, TX, 10/2020 - Current
Became competent and proficient with companyās transition to fully remote work
Trained and aided new incoming employees with companyās remote environment and policies
Assisted with translating companyās new policies into a curriculum for new employees moving forward
Skillfully performed all sales reporting for upper management
Gathered and analyzed customer data, and managed customer relationships, facilitated client interactions
Greet customers, explain our pricing, handle all customer service escalations Respond to online/email leads in timely fashion
Performed client calls to sell tracking and anti-theft products to the Florida market
Migrated client information to a tailored system, facilitating client information and sales prospects
Simultaneously helped both companies with administrative and customer services
Handle and optimize all administrative operations for a crew
Successfully handled fast paced scheduling and follow through of dealership supplies confirming with
dealership for timely delivery
Increased Sales in the bilingual market by 7%
Added 3 dealership accounts to both companies
Operating customer follow up under fast paced environment and successfully implementing operational
procedures for ad marketing company
Business liaison between the graphic design , printing and delivery team
Used proactive and intuitive approach to increase customer experience by providing suggestions for
products in both the dealership supply sector and ad marketing sector
Realigned workflow to boost productivity
Follow-up on client/customer leads and help coordinate marketing efforts
Assessed inventory on a weekly basis
Ordered necessary tools and products for current and upcoming
projects on schedule
Assisted the graphic design team with Photoshop and marketing projects
Public Health Management Corporation - Data Entry Clerk Philadelphia, PA, 08/2020 - 10/2020
Politely assisted customers via telephone
Prioritized and managed incoming customer calls effectively and efficiently in a fast paced environment
Documented messages from clients and between coworkers
Processed customer data into database in excel and Google Docs format
Scanned and stored files and records electronically to reduce paper files and secure data.
Collected and organized information for entry, prioritizing entries to increase efficiency.
Input client information into spreadsheets and company database to provide leaders with quick access to essential client data.
Transferred data from hard copies to digital databases, organizing information in new formats.
Identified and corrected data entry errors to prevent duplication across systems.
Responded to daily inquiries and requests within mandated timeframe to meet deadlines.
In charge of scheduling delivery of time sensitive material to construction site
Confirmed with the supplier and the onsite workers that the necessary equipment was available to receive material on site
Politely assisted customers via telephone and greeted clients
Prioritized and managed incoming customer calls effectively and efficiently in a fast paced, complex, and challenging marine construction environment.
Managed physical and digital files, monitored spreadsheets and updated reports to coordinate project materials.
Developed administrative processes to achieve organizational objectives and improve office efficiency.
Prepared and prioritized calendars and correspondence.
AutoNuvo - Operations Partner/ General Manager City, STATE, 09/2019 - 02/2020
Handle and optimize all administrative operations for a crew of 6 installers
Successfully handled fast paced scheduling and follow through of multiple vehicles by planning installerās itinerary and confirming with dealership for timely service and delivery to ensure mutual satisfaction for retail customers and dealerships
Set and achieve sales goals each quarter Re-aligned work flow to boost productivity
Follow-up on client/customer leads and help coordinate marketing efforts Assessed inventory on a weekly basis
Built strong operational teams to meet process and production demands.
Improved morale and management communication by creating employee recognition and rewards practices.
Connected with clients and developed strategies to achieve sales and customer service goals.
Managed scheduling, training and inventory control.
Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
Ordered necessary tools and products for current and upcoming projects on schedule
JB Tasso Transport - Operations Business Partner/Manager City, STATE, 03/2018 - 07/2019
Handle and optimize all administrative operations for a 12-fleet enterprise
Scope of responsibilities includes: accounts receivable / payable, accounting, budget review, and preparation of financials for CEO Set and achieve sales goals each quarter
Re-aligned work flow to boost productivity Follow-up on client/customer leads and help coordinate marketing efforts
Developing daytime operations by partnering with new and old businesses.
Provided extensive training to newly hired employees and explained corporate policies and processes, helping to educate each on job duties and daily tasks.
CBS Marketing LLC - Customer Support Coordinator City, STATE, 10/2017 - 03/2018
Skillfully performed all sales reporting for upper management
Gathered and analyzed customer data, and managed customer relationships, facilitated client interactions
Greet customers, explain our pricing, handle all customer service escalations
Respond to online/email leads in timely fashion
Performed client calls to sell tracking and anti-theft products to the Florida market
Migrated client information to a tailored system, facilitating client information and sales prospects
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Resume Overview
School Attended
Louisiana State University
Edward Archbishop McCarthy High School
Job Titles Held:
Assistant Project Manager
Customer Support Coordinator
Administrative Assistant/ Customer Service Representative