Accomplished manager of multiple retail stores, with experience in leadership, budget management, and human resources. Skilled in merchandising and brand strategy. Passionate about people. Education in Public Relations.
Skills
Training and coaching
Communication skills
Leadership and team building
Recruiting and hiring
Budgeting and cost control strategies
Customer relationship management
Staff training and development
Schedule management
Sales planning and implementation
Profit and loss accountability
Experience
Assistant Project Manager, 02/2018 - Current Thompson Construction – Clarksville, TN,
Assist project manager in the execution of the management plan for assigned projects
-Help coordinate and manage project from inception to completion
-Carry out daily operational tasks in an effective and timely manner
-Facilitate communications between office and field staff
-Track and directly report project status updates to project manager
-Help problem solve issues and suggest ways to improve the project
-Organize, file, and maintain all current project documents
-Enter information into and manage the digital project databases
-Assist in ensuring compliance with necessary specifications
-Coordinate and execute daily administrative tasks
-Schedule and confirm deliveries to field staff
-Help create and adhere to project timeline and calendar
-Schedule meetings, phone calls, site visits
-Consult with and gather information from technicians, engineers, contractors
-Maintain positive vendor and client relationships
-Ensure project adheres to set schedule and is meeting goals of the client.
Store Manager, 02/2016 - 02/2018 Tractor Supply – Saint Clair, PA,
Responsible for handling all day to day operations of the store
-Team management including; scheduling, hiring, team development, training/coaching, performance management and dismissal
-Ongoing budget maintenance/management; maximizing store profits, maintaining store inventories, numerous costs saving measures
-Follow security measures for the safeguard of inventory, cash, and all assets
-Promote/ensure a safe and clean work environment; manage/delegate maintenance issues
-Completion of daily, weekly and monthly sales reports in a timely and accurate manner
-Ensure the needs of the customers and the staff are met in a professional manner in compliance with company policies
-Improve customer experience by anticipating needs, establishing rapport and ensuring needs are met in timely manner, maintaining professional knowledge of the product and teaching staff about product updates
-Maintain outstanding store conditions and merchandising standards
-Management of stores’ social media platforms to maximize promotional opportunity.
Merchandise Allocator/Executive Assistant, 07/2013 - 02/2016 Amazon.Com, Inc. – Patterson, CA,
Work closely with Department stores to plan and maintain optimum stock levels
-Monitor all in-season stock replenishment to ensure inventory balance
-Propose and implement inter store transfers and movement of stock
-Input and management of pricing and price updates
-Produce daily / weekly / monthly sales reports
-Manage multiple phone line system; proficiency in faxing, scanning, and filing
-Complex calendar arrangement and travel planning for the CEO
-Manage and maintain sample flow with buyers
-Merchandise the online store into season and line categories
-Assist Marketing team with online brand strategies
-Merchandise the showroom in preparation for account meetings and appointments.
Managing with integrity, honesty, and knowledge to promote the Quiksilver culture, values, and mission
-Strategize with co-management in planning, identifying, communicating, and delegating key responsibilities and practices to the team to ensure smooth flow of operations within the store
-Supervise, develop and manage Visual/Stock/Sales Associates
-Conduct weekly sales reports to recap with fellow managers
-Partner with DM, and GM to red flag slow moving items via selling reports
-Partner with DM, and GM during visits, to walk the store
-Hire, train and mentor new employees aboard the team
-Effectively communicate merchandising direction to staff by using operational tools to plan and achieve visual excellence in the store
-Assess and communicate store needs; partnering with appropriate parties to come up with creative solutions for problems
-Multi-task and make effective merchandising decisions based on selling reports
-Plan, map and execute monthly floor-sets in multiple stores
-Execute, promote and maintain corporate standards within the store, windows, and mannequin detail.
Travelled between 3 Central Florida stores and conducted regular floorsets and staff trainings-June/July 2010.
Coordinated the openings of Quiksilver Venice-November 2011, Quiksilver Headquarters-January 2012, and Quiksilver Womens Malibu-June 2012.
Education and Training
Bachelor of Arts: Advertising-Public Relations, Expected in - University Of Central Florida - Orlando, FL, GPA:
Associate of Arts: Liberal Arts And General Studies, Expected in - Valencia Community College - Orlando, FL, GPA:
30-hour Construction Safety & Health: , Expected in 11/2019 - OSHA - , GPA:
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