Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,
Professional Summary

Maintained organized, current and efficient office records by consistently addressing issues and keeping files properly stored. Effectively reduced inefficiencies and storage needs by archiving aging files and eliminating redundancies. Systematic and knowledgeable with strong attention to detail and strong work ethic.

Personable employee with proven history of improving effectiveness of workplace communication and coordination. Computer-literate professional adapts quickly to new software and programs. Bringing strong written and verbal communication skills and proficiency in recordkeeping.

Enthusiastic emplyee eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Motivated to learn, grow and excel in anything that is placed before her.

  • Project Management
  • Scheduling
  • Bookkeeping
  • Office management
  • Expense reporting
  • Travel coordination
  • Staff Management
  • Administrative support
  • Mail handling
  • Office administration
  • Sorting and labeling
  • Strategic Planning
  • Technical Support
  • Computer skills
  • Adaptability
  • Data management
Work History
10/2016 to Current Assistant Program Manager Dewey County 4H/Clerical Office Staff Member L.L. Bean, Inc. | Charlottesville, VA,
  • Delivered clerical support by efficiently handling wide range of routine and special requirements.
  • Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs using MS Office suite.
  • Boosted file efficiency and reduced storage space with proactive management of records and elimination of redundancy.
  • Maintained organized files and stocked supplies to support team needs and maximize performance.
  • Received and routed business correspondence to correct departments and staff members.
  • Handled all incoming business and client requests for information.
  • Provided quality clerical support through data entry, document management, email correspondence and overseeing operation of office equipment.
  • Monitored premises, screened visitors, updated logs and issued passes to maintain security.
  • Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information.
  • Checked documentation for accuracy and validity on updated systems.
  • Managed multiple projects simultaneously using organizational and analytical skills.
  • Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
  • Opened and properly distributed incoming mail to promote quicker response to client inquiries.
  • Handled client correspondence and tracked records to foster office efficiency.
08/2014 to 10/2016 Sales Associate Giant Eagle | Warren, OH,
  • Educated customers on promotions to enhance sales.
  • Delivered high level of assistance by locating products and checking store system for merchandise at other sites.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Answered customer questions regarding sizing and accessories and explained how to properly care for merchandise.
  • Evaluated inventory and delivery needs, optimizing strategies to meet customer demands.
  • Processed product returns and assisted customers with other selections.
  • Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs.
  • Maintained organized, presentable merchandise to drive continuous sales.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Trained and developed new sales team associates in products, selling techniques and company procedures.
  • Maintained customer satisfaction while handling product returns quickly and professionally.
05/2012 to 06/2014 Lead Cake Decorator Banner Health | Sun City, AZ,
  • Worked with customers to define cake vision based on color, theme, size and price.
  • Prepared special creams and frostings for cakes and other dessert specialties.
  • Recorded and maintained accurate supplies lists for clients' projects.
  • Handled phone calls regarding inquiries, cancelled orders and ordering conflicts.
  • Designed specialty products or service for custom events including weddings, birthdays and graduations.
  • Used variety of baking and decorating tools such as mixers, carving tools and confectionery products.
  • Followed daily opening and closing procedures of brick and mortar bakery location.
  • Kept work area safe and sanitized by washing utensils, tools and countertops.
  • Verified accuracy of orders while meeting strict deadlines on producing completed products.
  • Weighed, boxed and wrapped bakery products.
  • Maintained sanitary food prep station by following established safety procedures and sanitizing instructions.
  • Precisely arranged display cases throughout workday to highlight finished products.
  • Decorated fondant and soft-frosted style cakes daily.
  • Disposed of damaged and expired goods to uphold safety standards and provide fresh products.
  • Managed material inventory and ordered new materials when needed.
08/2009 to 05/2011 Assistant Cook Jefferson Elementary School | City, STATE,
  • Prepared food items to meet recipes, portioning, cooking and waste control guidelines.
  • Prepared identical dishes numerous times daily with consistent care, attention to detail and quality.
  • Verified proper portion sizes and consistently attained high food quality standards.
  • Ordered and received products and supplies to stock kitchen areas.
  • Changed and sanitized all cutting boards, benches and surfaces between tasks to avoid cross-contamination.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Prepared cooking supplies, ingredients and workstations during opening and closing procedures to maximize efficiency.
  • Sanitized kitchen surfaces and equipment by cleaning grills, griddles, ovens and fryers
  • Instructed new staff in proper food preparation, storage, use of kitchen equipment, sanitation and safety.
  • Inspected kitchen equipment and appliances to verify proper working order, including commercial fryers, steamers, ovens and ranges.
  • Met production requirements for all aspects of banquet and outlet desserts and breakfast pastries.
  • Enhanced and maintained central standardized recipe and ingredient repository, including nutritional and cost information.
Expected in GED | Mobridge High School, Mobridge, SD GPA:

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School Attended

  • Mobridge High School

Job Titles Held:

  • Assistant Program Manager Dewey County 4H/Clerical Office Staff Member
  • Sales Associate
  • Lead Cake Decorator
  • Assistant Cook


  • GED

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