Assistant Manger Resume Example

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Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:

I am a detail-oriented Assistant Manager and offer more than two years of a progressive record of accomplishment in leadership roles. I establish clear guidelines and enforce consistent policies to keep staff satisfied and on-target to achieve important objectives. I have excellent relationship-building, multitasking and decision-making skills.

I am Committed to boosting sales by fostering strong rapport with customers. With my driven and outgoing personality I am confident I will be able to increase closings, contracts, and client acquisition through marketing, sales, and customer relations.

I am performance-driven with a stellar record of accomplishment in connecting with all customers and I would consider myself a proactive, well-organized leader. I am extremely successful at meeting and exceeding targets with strategic approaches.

  • Time Management
  • Strategic Planning
  • Customer relations
  • Training and development
  • Business Development
  • Team member motivation
  • Friendly, positive attitude
  • People skills
  • Active listening
  • Flexible
  • Superb time management
  • Energetic self-starter
  • Outgoing personality
  • Excellent communication skills
  • Money handling
  • Multitasking
  • High-energy attitude
  • Business development understanding
Assistant Manger , 11/2020 to Current
Lincoln Property Company, Inc. Chula Vista, CA,
  • Delegated daily tasks to team members to optimize group productivity.
  • Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
  • Collaborated with store manager to develop strategies for achieving sales and profit goals.
  • Enforced company policies and procedures to strengthen operational standards across departments.
  • Directed and led employees, supervising activities to drive productivity and efficiency.
  • Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
  • Managed personnel scheduling, facilitating adequate coverage to meet demand.
  • Oversaw team development according to industry service standards to further customer loyalty.
  • Drove operational efficiency, building customer rapport to foster loyalty and increase sales.
MIT (manger in Training) , 05/2021 to Current
Planet Fitness Hershey, PA,
  • Maintained current understanding of company offerings to better serve customers and team members.
  • Learned all aspects of the business from ground-up to fully understand every operational facet and contribute to long-term business success.
  • Organized resources and minimized waste to protect company interests and complete projects on time.
  • Delegated work to staff, setting priorities and goals.
  • Remained calm and professional in stressful circumstances and when dealing with unhappy customers, effectively diffusing situations.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Demonstrated excellent communication skills in resolving product and consumer complaints.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Shift Supervisor, 12/2019 to 11/2020
Little King City, STATE,
  • Assisted upper management with daily operations to meet standards of service and quality.
  • Resolved customer complaints and reported issues to senior management.
  • Completed opening and closing duties to facilitate business operations.
  • Collaborated with team members to improve performance and implement training updates.
  • Patrolled work areas to inspect operations, identify concerns and implement corrective actions.
  • Provided coaching and reinforced standards to foster superior performance from crew members and others throughout organization.
  • Created fun team building activities to engage staff in up-selling to meet revenue targets.
  • Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
  • Delegated tasks to employees and monitored activities and task completion.
  • Supervised, motivated and led employees to maintain productivity and customer service levels.
  • Upheld company standards and compliance requirements for operations and cleanliness.
  • Positioned skilled staff in key areas throughout shift to optimize department productivity.
  • Coordinated daily shift changes to facilitate tasks and handle special needs or requests.
  • Assisted general manager with operations game plan and company initiatives implementation.
  • Conducted one-on-one coaching sessions with team members resulting in reduced lost time and workplace accidents.
  • Organized daily workflow and scheduled staff vacations for adequate coverage.
Education and Training
High School Diploma: , Expected in 05/2021
Millard South High School - Omaha, NE
: , Expected in
Metro Community College - Omaha, NE

I am enrolling in few night classes to take at Metro. Including:

- digital marketing

- advance life coaching and business set up

- business start up

Some of these classes are as little as a week long, but will keep my schedule full and productive.

Independent Study

Sense I graduated from high school May 2021, I have kept myself busy with working two jobs, on top of independently studying real estate, business and entrepreneurship. I have read 11 books this summer over these topics, I have a personal goal of 3 books per month. The more I learn about this industry the more I am motivated to get in it.

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Resume Strength

  • Measurable Results
  • Personalization
  • Target Job
  • Typos

Resume Overview

School Attended
  • Millard South High School
  • Metro Community College
Job Titles Held:
  • Assistant Manger
  • MIT (manger in Training)
  • Shift Supervisor
  • High School Diploma
  • Some College (No Degree)