Qualified Management with going on 5 years in fast-paced customer service and call center environments. Personable and professional under pressure. Dependable quick learner and responsible
Skills
Food regulation compliance
Food Standards enforcement
Food Handler certificate
Extensive food/beverage knowledge
Logging temperatures of food items
Able to handle food products frequently
Proficient in customer service
Service-oriented team player
Exceptional communication skills
Quick learner
Proficient in cash management
Local/state health laws knowledge
Cash flow management
Strategic sales knowledge
Work History
Assistant Manger, 05/2016 - Current Lincoln Property Company, Inc. – Ridgewood, ,
Answered an average of 15 calls per day by addressing customer inquiries, solving problems and providing new product information
Described product to customers and accurately explained details of order
Earned management trust by serving as key holder, responsibly opening and closing store.
Communicated with vendors regarding back order availability, future inventory and special orders.
Investigated and resolved customer inquiries and complaints in a timely and empathetic manner.
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