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Assistant Manager and Scheduling Coordinator Resume Example

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ASSISTANT MANAGER AND SCHEDULING COORDINATOR
Summary

History includes working with [Software] to handle the day-to-day schedules of [Number][Type] employees. Dedicated and hardworking team manager with good problem-solving, organizational and recordkeeping skills.

Skills
  • PROFESSIONAL CERTIFICATIONS
  • Acquisition Professional Development Program (APDP), Defense Acquisition University
  • (DAU);
  • Defense Acquisition Workforce Improvement Act (DAWIA)
  • Level III Contracting, USAF, May 2019
  • Level II Contracting, USAF, Nov 2014
  • Level I Contracting, USAF, Nov 2013
  • Level I Program Management, USAF, Apr 2014
  • Administrative, ISP
  • ADS, Leadership
  • Air Force, Letters
  • Approach, MA
  • Agency, Managing
  • Assistant Manager, Market research
  • Benefits, Marketing
  • Billings, Materials
  • Broadcast, Money
  • Budgeting, Office
  • Budget, Payroll
  • Business plans, Personnel
  • Business plan, Pricing
  • Cashier, Processes
  • Commodities, Procurement
  • Competitive, Program Management
  • Conflict resolution, Program planning
  • Contracts, Proposals
  • Credit, Repairs
  • Customer service, Retail
  • Database, Risk
  • Delivery, Management
  • Employee relations, Safety
  • Special Events, Strategy
  • Finance, Supervisory
  • Functional, Supervisor
  • Funds, Upgrade
  • Government, Written
  • Hiring
  • Human Resources
  • HVAC
  • Invoicing
  • Relationship building
  • Project planning
  • Analytical
  • Customer service
  • Active listening
  • Work ethic
  • System structuring
  • Partnership management
Experience
07/2006 - 03/2011Assistant Manager and Scheduling Coordinator, Extreme Ice Center, Indian Trail, NC
  • 40 hours/wk.
  • Managed daily operations for $7M Ice Skating and Hockey Facility; to include Fitness Center, Restaurant, Retail Shop, Snack Bar, contracted customers, and special events.
  • Coordinated year round schedule of events for 2 NHL-sized ice rinks that included Figure Skating, Youth and Adult Hockey, Public Skating, Special Events/Private bookings, and other ice sports for beginners, league members, and professionals.
  • Developed programs and directed tournaments for youth and adult ice hockey on the local and national level through USA Hockey sanctioned events; administered contracts with vendors of the governing body or the facility.
  • Provided partner programs, such as local college sports marketing departments and related ice sports industries, with technical expertise and training in areas such as program planning and budgeting, appropriate customer service in a recreation and athletic setting, and hazard prevention in a potentially high risk setting including participant injury or equipment malfunction.
  • Negotiated contractor bids and awarded services, such as maintenance/repairs, office suppliers; and initial set-up of credit processing, internal database system, and employee benefits packages.
  • Utilized published directives in the town of Indian Trail, Union County, NC Health Department, and NC Alcoholic Beverage Control Commission to establish a new business setup; navigated numerous application processes for construction, equipment usage, risk management, operations and business plan approvals.
  • Performed Human Resources duties throughout the facility to include hiring, training, payroll, conflict resolution, full time employee benefits, and employee and customer safety procedures in potentially hazardous settings while exercising mature, conscious judgment to effectively deal with personnel at all levels and varying ages.
  • Analyzed cost and participant reports of vendor performance, participant registration, and future facility needs regarding ice usage.
  • When specific trends or problems were revealed, initiated actions to resolve based on alternatives, contract modifications, or cancellation of contract when necessary.
Contracting Officer, Contract Specialist, Program Manager/Lead, th Contracting Squadron, MacDill, Air Force Base, FL
  • Federal Acquisition Service (FAS), Region 8, General Services Administration (GSA); Lakewood, CO; GS-13, 1102; Acquisition Operations Division (AOD); 10 May 2020 - present; 40 hours/wk.
  • Providing Contract Specialist/Contracting Officer support to FAS portfolio of projects/requirements, , Digital Directorate, Airborne Warning and Control System (AWACS) Division, Air Force Life Cycle Management Center (AFLCMC); Hanscom AFB, MA (GS-12 1102; Contract Specialist 20 Feb 2018 - 23 Nov 2019; 40 hrs/wk) GS-13, 1102; HBSK - US AWACS; 24 Nov 2019 - 09 May 2020; 40 hours/wk.
  • Warranted Contracting Officer at the Unlimited level as assigned by the US Government.
  • Managed multiple Delivery Orders on $7B AWACS Modernization and Sustainment Support Agreement (AMASS) contract.
  • Procurement Contracting Officer (PCO) for the ACAT Level I, $810M Full Rate Production (FRP) for the E-3 Sentry aircraft upgrade from Block 30/35 to Block 40/45 and technical refresh from DMS 3.0 to DMS 4.0.
  • Collaborated with Finance, DCMA, DFAS, and the contractor for determining final pricing and processing deobligation of excess and/or expiring funds prior to fiscal year end, allowing money to be reallocated to other programs.
  • Processed contract letters, administrative contract actions, funding requests, tracked Government Furnished Property (GFP), negotiated and awarded Engineering Change Proposals (ECPs) as appropriate.
  • Negotiated the Individual Subcontracting Plan (ISP) for this Delivery Order to be compliant and to meet DoD Small Business goals after years-long delay.
  • Lead buyer for classified Combat Identification (CID), 5-phase, future ACAT III, $196M effort.
  • Negotiated, executed, and maintained $14M Phase 2 Risk Reduction contract and subsequent modifications for funding, Government Furnished Property (GFP), and reachback support.
  • Advised CID program team on requirements/document development and pre-award schedule to include classified Justification & Approval (J&A), Acquisition Strategy for Phases 3-4, and contract award schedule.
  • Assisted CID program team with briefing division-wide senior leadership, including the Program Executive Officer (PEO) for Acquisition Strategy Plan, Vector Checks, and Section 804 usage.
  • Issued guidance and released modifications to transfer classified and unclassified Government Furnished Property for critical items.
  • Coordinated with Program team on Acquisition Planning for $85M Automated Dependent Surveillance-Broadcast Out/Mode 5 (ADS-B Out/Mode 5).
  • Collaborated with PMO to work towards sole source effort; reviewed/revised J&A.
  • Conducted market research and guided team towards a competitive approach by utilizing Fair Opportunity GSA Schedule.
  • Office focal point to process and settle Freedom of Information Act (FOIA) requests.
  • Coordinated with aircraft depots and DCMA for Plant Dispositions of parts that has resulted in reallocation of over $10M of GFP, , Commercial Acquisition - Services and Commodities AFLCMC, Hanscom Air Force Base, MA GS-12, 1102; PZIB - Installation Contracting; 07 Feb 2016 - 19 Feb 2018; 40 hours/wk.
  • Lead Buyer in PZIB for centrally managed multiple award IDIQ for Clinical Acquisition for Support Services (CLASS) and Medical Support Services (MSS).
  • Maintained, performed modifications, and tracked customer invoicing for seven services contracts worth over $5M for various base customers.
  • Lead Buyer for Civil Engineering (CES) base services, support, and commodities contracts.
  • Broke years long delay for HVAC Water Treatment services contract with $365K award while saving the Government over $1M.
  • Authored and maintained five CES building facilities efforts worth $2M.
  • Tackled recompete effort for $2M Education and Training services contract three months ahead of schedule.
  • Spearheaded contract closeout effort to process dozens of closeout files saving the Government over $50K in excess funds.
  • Administered over 40 Purchase Orders for commodities and services from award to completion Government Purchase Card (GPC), 11, 1102; 26 Jan 2015 - 06 Feb 2016; 40 hours/wk.
  • Limited Procurement Contracting Officer - up to $25,000.
  • Served as the installation GPC Manager for MacDill AFB including US Central Command, US Special Operations Command and 35 tenant organizations.
  • Warranted Contracting Officer as assigned by the US Government (USG); authorized to obligate the USG up to $25,000 per transaction.
  • Responsible for the execution and maintenance of over 330 GPC managing accounts, over 500 cardholder accounts while overseeing obligations of over $20M.
  • Utilized Small Businesses for over $300K of deployment safety gear.
  • Monitored workloads of three assigned personnel and ensured business plans, workload tracking systems, and deadlines were kept updated, on current status, and completed.
  • Provided written monthly, quarterly, and annual status reports to the Wing Commander and to Air Mobility Command (AMC) and Air Force Installation Contracting Agency (AFICA) functional leaders regarding MacDill's GPC Program.
  • Developed and maintained training courses and materials for customers and new GPC personnel.
  • Performed duties of the Flight Chief in the absence of the direct supervisor; approved emergency leave, medical leave, and other employee relations actions as delegated.
Procurement Analyst, Contracting Squadron, MacDill, Air Force Base, FL
  • GS-09, 1102; 26 Jan 2014 - 25 Jan 2015; 40 hours/wk.
  • GS-07, 1102; 19 Nov 2012 - 25 Jan 2014; 40 hours/wk.
  • Served as the lead installation GPC Specialist for MacDill AFB responsible for the execution, maintenance, and surveillance of GPC accounts.
  • Supported the Program Manager with the installation GPC Program, ensured that all regulatory and administrative requirements were met.
  • Maintained and assisted with development of training courses and materials.
  • Analyzed, evaluated, reviewed a variety of contractual actions using simplified acquisition procedures.
  • Issued credit cards to qualified cardholders, trained them in appropriate credit card use, and performed surveillance of card billings and account holdings Information, Tickets, and Travel; Assistant Manager - Supervisory; MacDill AFB, 18 Nov 2012; 40 hours/wk.
  • Communicated information regarding recreation, attraction and event tickets, travel and tour, and sporting events and services to the military community orally, electronically, and in printed materials for the Information, Tickets, & Travel Office (ITT).
  • Prepared daily cashier activity reports, bank deposits, and other administrative duties relating to daily operation; completed monthly and quarterly budget reports.
  • Exercised security procedures to safeguard tickets, charges, fees, and change funds.
  • Maintained highest level of professional service to customers in a highly diverse setting that included military personnel, civilians, and foreign coalition military units.
  • Collected fees, issued and maintained receipts, and processed payments and/or refunds.
  • Performed duties of the ITT Manager in the absence of the direct supervisor as delegated.
Education and Training
2017Master of Science, Management, Strategy, LeadershipMichigan State University, East Lansing, MIGPA: 3.8
2005Bachelor of Science, Recreation, Parks, & Tourism ManagementThe Pennsylvania State University, University Park, PAGPA: 3.6
Accomplishments
  • Certifications:.
Certifications
Acquisition Professional Development Program (APDP), Defense Acquisition University (DAU); Defense Acquisition Workforce Improvement Act (DAWIA), Level III Contracting, USAF, May 2019 Level II Contracting, USAF, Nov 2014 Level I Contracting, USAF, Nov 2013 Level I Program Management, USAF, Apr 2014
Additional Information
  • PROFESSIONAL RECOGNITIONS , Multiple Civilian of the Quarter and Small Team Awards, MacDill AFB and Hanscom AFB Annual Award Winner GS12 Level for FY17 at Hanscom AFB
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Resume Overview

Companies Worked For:

  • Extreme Ice Center
  • th Contracting Squadron, MacDill
  • Contracting Squadron, MacDill

School Attended

  • Michigan State University
  • The Pennsylvania State University

Job Titles Held:

  • Assistant Manager and Scheduling Coordinator
  • Contracting Officer, Contract Specialist, Program Manager/Lead
  • Procurement Analyst

Degrees

  • Master of Science , Management, Strategy, Leadership
    Bachelor of Science , Recreation, Parks, & Tourism Management

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