Assistant Golf Professional Resume Example

2014-2017

Michael Chappell Head Golf Professional

First Assistant Golf Professional

• Train and supervise inside and outside staff of 14
• Manage outside service staff and delegated tasks
• CDGA Handicap Chairman for the club
• Help customers with questions, concerns, and complaints in person and via telephone
• Assist in the switch of Tee Sheet and POS software systems from EZ Links Reservations to GolfNow FORE Reservations
• Proficient on GolfNow FORE Reservations
• First year teaching in 2014 with incredible feedback and support
• By 2017 was responsible for 2 U.S. Kids Golf camps with teaching curriculum that I wrote
• In 2016 and 2017 conducted 2 High School camps for Lakes Community High School
• 60+ Hours of private lessons seasonally from 2015-2017
• Strengthen outside service by enthusiastically greeting guests, training staff, and maintaining a neat and organized cart washing, bag storage, and practice area
• Assist with golf shop merchandising and inventory. Process, receive and cost average all new merchandise. Record month-end merchandise counts in GolfNow FORE Reservations software system and maintain proper stock month-to-month
• Assist in tournament operations by creating scoreboards, scorecards, and cart signs

2012-2014

Bill Eldridge Head Golf Professional

Assistant Golf Professional

• Assist with day-to-day golf operations and employee supervision
• Understand complete operation of the golf shop
• Know and use EZ Links Tee-sheet and POS software
• Ensure proper check-in and registration of golfers; correct playing start to include handling reservations and starting times
• Ensure all Midlane Country Club policies are being observed by the public on golf course property
• Assist Head Golf Professional in the management and set-up of all golf outings

• Helped build, assemble and arrange fixtures and displays throughout the store before opening
• Assisted in the stocking and management of golf shop inventory
• Followed Dick's Sporting Goods corporate policies and procedures of store operations
• Answered product questions with up-to-date knowledge of sales and store promotions
• Helped drive sales goals and achieve monthly quotas
• Dedicated to continuously improving sales abilities and product knowledge
• Described product to customers and accurately explained details and care of merchandise
• Politely assisted customers in person and via telephone
• Provided an elevated customer experience to generate a loyal clientèle
• Maintained cleanliness and presentation of stock room and product floor
• Recipient of multiple positive reviews acknowledging dedication to excellent customer service
• Folded and arranged garments in attractive displays

• To meet and greet members and visitors when they arrived at the bag drop and ensured that their expectations were met
• Assisted in preparation and ensured that outings and weddings ran smoothly and professionally