assistant resume example with 7+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
Professional Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Skills
- Sales and marketing
- Business planning
- Staff Management
- Strategic Planning
- Team management
- Supervision
- Communications
- Problem resolution
- Organization
- Customer service
- Data collection and analysis
- Verbal and written communication
- Business administration
- Negotiation
- Contract Management
- Budgeting
- Financial Management
- Budgets
- Business operations
Education
Bryant High School Bryant, AR Expected in ā ā High School Diploma : - :
Work History
Puff Co - Assistant
Portland, OR, 01/2018 - 06/2020
Portland, OR, 01/2018 - 06/2020
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
- Provided multifaceted services to career professionals by running errands, managing mail, scheduling appointments and arranging transportation.
- Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
- Communicated proactively with supervisors, immediately explained issues and teamed on appropriate solutions.
- Conducted thorough research using diverse resources to assist professional staff with routine and special project tasks.
- Attended to office operations and required paperwork.
- Transferred and directed phone calls, guests and mail to correct staff members.
- Sorted, opened and routed incoming correspondence and deliveries to help senior leaders respond quickly to business and customer requirements.
Hyatt Hotels Corp. - Manager
Raleigh, NC, 11/2019 - 06/2020
Raleigh, NC, 11/2019 - 06/2020
- Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
- Trained new employees in specific job requirements.
- Reduced workflow inconsistencies by recruiting and hiring capable staff members.
- Compiled data highlighting key metrics to report information, determine trends and identify methods for improving store results.
- Developed and implemented productivity initiatives, in addition to coordinating itinerary and scheduling appointments.
- Recorded inventory sales into organization's weekly income report.
- Hired, trained and mentored staff to maximize effectiveness.
- Increased operational efficiency by developing improved filing systems for confidential client records and reports.
- Delivered feedback to decision-makers regarding employee performance and training needs.
- Created and implemented aggressive action plan to address pressing cost control needs.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
Hyatt Hotels Corp. - Manager
Rogers, AR, 03/2013 - 09/2019
Rogers, AR, 03/2013 - 09/2019
- Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
- Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades.
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
- Reduced workflow inconsistencies by recruiting and hiring capable staff members.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand.
- Set and managed schedules to give proper coverage to required areas and meet customer service demands.
- Developed and implemented productivity initiatives, in addition to coordinating itinerary and scheduling appointments.
- Recorded inventory sales into organization's weekly income report.
- Achieved or exceeded financial goals on regular basis by controlling expenses, optimizing schedules and regulating inventory usage.
- Delivered feedback to decision-makers regarding employee performance and training needs.
- Increased operational efficiency by developing improved filing systems for confidential client records and reports.
- Created and implemented aggressive action plan to address pressing cost control needs.
- Conducted scheduled and impromptu evaluations to assess work performance.
- Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
- Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
- Conducted monthly inventories of raw materials and components on work floor.
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Resume Overview
School Attended
- Bryant High School
Job Titles Held:
- Assistant
- Manager
- Manager
Degrees
- High School Diploma
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