Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000
Cell:
resumesample@example.com
Professional Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Skills
Sales and marketing
Business planning
Staff Management
Strategic Planning
Team management
Supervision
Communications
Problem resolution
Organization
Customer service
Data collection and analysis
Verbal and written communication
Business administration
Negotiation
Contract Management
Budgeting
Financial Management
Budgets
Business operations
Work History
Assistant, 01/2018 to 06/2020 Puff Co – Portland, OR,
Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
Provided multifaceted services to career professionals by running errands, managing mail, scheduling appointments and arranging transportation.
Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
Communicated proactively with supervisors, immediately explained issues and teamed on appropriate solutions.
Conducted thorough research using diverse resources to assist professional staff with routine and special project tasks.
Attended to office operations and required paperwork.
Transferred and directed phone calls, guests and mail to correct staff members.
Sorted, opened and routed incoming correspondence and deliveries to help senior leaders respond quickly to business and customer requirements.
Manager, 11/2019 to 06/2020 Hyatt Hotels Corp. – Raleigh, NC,
Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
Trained new employees in specific job requirements.
Reduced workflow inconsistencies by recruiting and hiring capable staff members.
Compiled data highlighting key metrics to report information, determine trends and identify methods for improving store results.
Developed and implemented productivity initiatives, in addition to coordinating itinerary and scheduling appointments.
Recorded inventory sales into organization's weekly income report.
Hired, trained and mentored staff to maximize effectiveness.
Increased operational efficiency by developing improved filing systems for confidential client records and reports.
Delivered feedback to decision-makers regarding employee performance and training needs.
Created and implemented aggressive action plan to address pressing cost control needs.
Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
Manager, 03/2013 to 09/2019 Hyatt Hotels Corp. – Rogers, AR,
Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades.
Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
Reduced workflow inconsistencies by recruiting and hiring capable staff members.
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand.
Set and managed schedules to give proper coverage to required areas and meet customer service demands.
Developed and implemented productivity initiatives, in addition to coordinating itinerary and scheduling appointments.
Recorded inventory sales into organization's weekly income report.
Achieved or exceeded financial goals on regular basis by controlling expenses, optimizing schedules and regulating inventory usage.
Delivered feedback to decision-makers regarding employee performance and training needs.
Increased operational efficiency by developing improved filing systems for confidential client records and reports.
Created and implemented aggressive action plan to address pressing cost control needs.
Conducted scheduled and impromptu evaluations to assess work performance.
Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
Conducted monthly inventories of raw materials and components on work floor.
Education
High School Diploma: , Expected in Bryant High School - Bryant, AR GPA:
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