Assistant resume example with 18+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:

Detail-focused Assistant brings hands-on approach and amazing energy to meet task-based needs. Reliable, quick-paced and team-oriented nature streamlines background operations. Focused comprehension to accomplish projects and multi-task to meet concurrent deadlines and expectations.

  • Support services
  • Document control
  • Schedule and calendar management
  • Billing and coding
  • Project Management
  • Calendar Management
  • Strong problem solver
  • Strong Organizational Skills
  • Multitasking and Time Management
  • Filing Experience
  • Bilingual in Spanish and English
  • Data Entry
  • High Volume Phone Inquiries
Assistant, 12/2010 - 01/2022
Carlyle Arlington, TX,
  • Scheduled and coordinated meetings, appointments and travel arrangements for managers or supervisors.
  • Served as contact person and source of information to maintain good communication with clients.
  • Prepared correspondence, reports and other documents in final formats.
  • Executed record filing systems to improve document management and organization.
  • Organized work projects around client's house.
  • Booked flights, hotel accommodations and ground transportation for smooth business travel.
  • Ran errands to help with daily tasks, enabling employer to focus on more pressing duties.
  • Attended team meetings to support interests of office and executive leadership.
Front Desk Associate, 09/2008 - 12/2010
Gold's Gym International, Inc. Orangeburg, SC,
  • Handled payment processing and provided customers with receipts and proper bills and change.
  • Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
  • Managed customer complaints and rectified issues to complete satisfaction.
  • Verified and collected client payments.
  • Delivered friendly and knowledgeable support to current and prospective customers.
  • Entered insurance, demographics and health history into patient database.
  • Checked patients in and out for appointments and collected co-payments.
  • Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
  • Protected patients by observing strict HIPAA guidelines.
  • Photocopied insurance cards, documented details and verified patient coverage for upcoming procedures or appointments.
  • Took messages from patients and promptly relayed to appropriate staff.
  • Answered multi-line phone system and directed callers to requested personnel and departments.
  • Carried out daily tasks by professionally communicating with physicians, nursing staff, technicians and medical assistants.
  • Retrieved faxes and uploaded documents to patient charts to assist clinical staff.
  • Straightened up waiting room to maintain neat and organized space.
  • Applied knowledge of medical terminology and insurance processes to support office administration productivity.
  • Scheduled appointments, optimizing patient satisfaction, provider time and treatment room utilization.
  • Trained new staff on office procedures, insurance processes and medical terminology.
  • Identified errors and re-filed denied or rejected claims quickly to prevent payment delays.
  • Prepared billing statements for patients, ensuring correct diagnostic coding.
Law Office Secretary, 09/2006 - 10/2008
Svb Financial Group San Mateo, CA,
  • Managed office duties, ordered materials, organized workspaces, answered emails and made phone calls.
  • Assisted with accounts receivable and accounts payable functions.
  • Processed documents and materials for dissemination to appropriate parties.
  • Managed staff calendars and coordinated travel, meeting and hotel accommodations.
  • Monitored office equipment and scheduled repairs.
  • Transcribed documents and maintained high levels of accuracy.
  • Mailed and arranged for delivery of legal correspondence to clients, witnesses and court officials.
  • Managed office scheduling and kept accurate notes on deadlines, motions and other dates.
  • Meeting plans and conference organization requirements.
  • Maintained knowledge on case status by reviewing relevant records and reporting back to clients.
  • Participated in client interviews, observed questioning process and documented information.
  • Filed pleadings and paperwork with court clerk to meet strict deadlines.
Loan Officer Assistant, 06/2003 - 12/2006
CF Loan City, STATE,
  • Analyzed applicants' financial status, credit and property evaluations to determine feasibility of granting loans.
  • Performed daily maintenance of loan applicant database.
  • Answered customer inquiries involving rates, products and loan application status to facilitate quality customer service.
  • Reviewed loan agreements to confirm completeness and accuracy.
  • Collected past due loans, keeping credit and collateral exceptions within policy ranges.
  • Recommended loan approvals and denials based on customer loan application reviews.
  • Delivered high levels of customer service to facilitate smooth processes.
Education and Training
High School Diploma: , Expected in 06/2002
Saint Patrick’s High School - Elizabeth, NJ,

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Resume Overview

School Attended

  • Saint Patrick’s High School

Job Titles Held:

  • Assistant
  • Front Desk Associate
  • Law Office Secretary
  • Loan Officer Assistant


  • High School Diploma

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