Assistant resume example with 18+ years of experience
Jessica Claire
- , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
- (555) 432-1000
- resumesample@example.com
- Date of Birth:
- India:
- single:
Summary
Detail-focused Assistant brings hands-on approach and amazing energy to meet task-based needs. Reliable, quick-paced and team-oriented nature streamlines background operations. Focused comprehension to accomplish projects and multi-task to meet concurrent deadlines and expectations.
Skills
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Experience
Assistant, 12/2010 - 01/2022
Carlyle – Arlington, TX,
Carlyle – Arlington, TX,
- Scheduled and coordinated meetings, appointments and travel arrangements for managers or supervisors.
- Served as contact person and source of information to maintain good communication with clients.
- Prepared correspondence, reports and other documents in final formats.
- Executed record filing systems to improve document management and organization.
- Organized work projects around client's house.
- Booked flights, hotel accommodations and ground transportation for smooth business travel.
- Ran errands to help with daily tasks, enabling employer to focus on more pressing duties.
- Attended team meetings to support interests of office and executive leadership.
Front Desk Associate, 09/2008 - 12/2010
Gold's Gym International, Inc. – Orangeburg, SC,
Gold's Gym International, Inc. – Orangeburg, SC,
- Handled payment processing and provided customers with receipts and proper bills and change.
- Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
- Managed customer complaints and rectified issues to complete satisfaction.
- Verified and collected client payments.
- Delivered friendly and knowledgeable support to current and prospective customers.
- Entered insurance, demographics and health history into patient database.
- Checked patients in and out for appointments and collected co-payments.
- Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
- Protected patients by observing strict HIPAA guidelines.
- Photocopied insurance cards, documented details and verified patient coverage for upcoming procedures or appointments.
- Took messages from patients and promptly relayed to appropriate staff.
- Answered multi-line phone system and directed callers to requested personnel and departments.
- Carried out daily tasks by professionally communicating with physicians, nursing staff, technicians and medical assistants.
- Retrieved faxes and uploaded documents to patient charts to assist clinical staff.
- Straightened up waiting room to maintain neat and organized space.
- Applied knowledge of medical terminology and insurance processes to support office administration productivity.
- Scheduled appointments, optimizing patient satisfaction, provider time and treatment room utilization.
- Trained new staff on office procedures, insurance processes and medical terminology.
- Identified errors and re-filed denied or rejected claims quickly to prevent payment delays.
- Prepared billing statements for patients, ensuring correct diagnostic coding.
Law Office Secretary, 09/2006 - 10/2008
Svb Financial Group – San Mateo, CA,
Svb Financial Group – San Mateo, CA,
- Managed office duties, ordered materials, organized workspaces, answered emails and made phone calls.
- Assisted with accounts receivable and accounts payable functions.
- Processed documents and materials for dissemination to appropriate parties.
- Managed staff calendars and coordinated travel, meeting and hotel accommodations.
- Monitored office equipment and scheduled repairs.
- Transcribed documents and maintained high levels of accuracy.
- Mailed and arranged for delivery of legal correspondence to clients, witnesses and court officials.
- Managed office scheduling and kept accurate notes on deadlines, motions and other dates.
- Meeting plans and conference organization requirements.
- Maintained knowledge on case status by reviewing relevant records and reporting back to clients.
- Participated in client interviews, observed questioning process and documented information.
- Filed pleadings and paperwork with court clerk to meet strict deadlines.
Loan Officer Assistant, 06/2003 - 12/2006
CF Loan – City, STATE,
CF Loan – City, STATE,
- Analyzed applicants' financial status, credit and property evaluations to determine feasibility of granting loans.
- Performed daily maintenance of loan applicant database.
- Answered customer inquiries involving rates, products and loan application status to facilitate quality customer service.
- Reviewed loan agreements to confirm completeness and accuracy.
- Collected past due loans, keeping credit and collateral exceptions within policy ranges.
- Recommended loan approvals and denials based on customer loan application reviews.
- Delivered high levels of customer service to facilitate smooth processes.
Education and Training
High School Diploma: , Expected in 06/2002
Saint Patrick’s High School - Elizabeth, NJ,
Saint Patrick’s High School - Elizabeth, NJ,
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Resume Overview
School Attended
- Saint Patrick’s High School
Job Titles Held:
- Assistant
- Front Desk Associate
- Law Office Secretary
- Loan Officer Assistant
Degrees
- High School Diploma
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