LiveCareer-Resume

assistant resume example with 4 years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary

Offer expert support to bussines professionals to enhance organizational efficiency and accomplish challenging targets. Well-organized, efficient and forward-thinking in multitasking to meet different demands. Talented planner, and a problem-solver with solid customer service background. Experienced Server offering 3 years and solid history of accurate order taking, efficient supply restocking and diligent table management. Effective at promoting team success by independently handling side work and cleaning up spills. Extensive knowledge and superior work ethic.

Skills
  • Document control
  • Schedule and calendar management
  • Business Correspondence
  • Scheduling
  • Cleaning
  • Appointment Setting
  • Relationship building
  • Verbal and written communication
  • Sorting and labeling
  • Project planning
  • Sales
  • Food Preparation
  • Product Organization
  • Cash Handling
  • Guest Services
  • Cash Register Operation
  • Product Knowledge
  • Customer Complaint Resolution
  • New Product Information
  • Product Location
  • Customer Direction
  • Purchase Assistance
  • Good Telephone Etiquette
  • Issuing Receipts
Education
Phoenixville Area High School Phoenixville, PA Expected in 06/2019 High School Diploma : - GPA :
Work History
Carlyle - Assistant
Arlington, TX, 07/2020 - 12/2021
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
  • Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes.
  • Answered incoming calls, processed requests and relayed messages to appropriate personnel.
  • Provided accurate and effective product solutions to customers and promoted sales.
  • Managed inventory, placed orders and handled payment for office supplies.
  • Participated in strategic planning for company growth.
  • Worked closely with coworkers to strategically plan for company growth.
  • Transferred and directed phone calls, guests and mail to correct staff members.
  • Greeted guests in with friendliness and professionalism.
  • Attended to office operations and required paperwork.
Caesars Entertainment Corporation - Restaurant Waitress
Hammond, IN, 08/2019 - 07/2020
  • Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
  • Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
  • Greeted and maintained relationships with regular customers.
  • Prepared beverages and filled food orders for customers.
  • Arranged tables for customers, following established preparation procedures to provide guests with excellent experiences and foster repeat business.
Great American Pub & Hotel Of Phoenixville - Food Runner
City, STATE, 08/2018 - 08/2019
  • Asked diners about meals to assess satisfaction and collect vital feedback to improve operations.
  • Organized and replenished supplies at food stations to optimize team performance.
  • Completed efficient table resets by wiping down surfaces and refilling condiments.
  • Refilled condiments on each table when running low.
  • Promoted efficiency by removing empty dishes, glassware and silverware to shorten bussing times.
  • Delivered food items to tables ensuring each restaurant patron received correct order.
  • Sanitized tables and followed proper cleaning methods to avoid food borne illnesses.
  • Answered questions from restaurant patrons regarding menu items.
  • Conferred with cooks to produce accurate orders, verifying accuracy prior to delivery.
  • Garnished dishes and quickly delivered items to customers, minimizing wait times.
  • Assisted servers with table settings and beverage refills to support high-volume shifts.
  • Greeted incoming guests and managed accurate seating based on customer desires and server loads.
  • Collaborated with bar staff to complete alcoholic beverage orders for guests in all dining areas.
  • Greeted and maintained relationships with regular customers.
  • Selected food items from serving or storage areas and placed in dishes, on serving trays, or in takeout bags
  • Washed dishes, glasses and cutlery when dishwashing staff became overwhelmed.
  • Trained and mentored newly hired employees to explain process flow and safety procedures.
  • Organized dining area based on reservations, minimizing waiting times.
  • Maintained kitchen productivity, guaranteeing timely preparation and serving of dishes in alignment with customer specifications.
  • Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
Sips Bistro & Bar - Back Waiter/Lead Barback
City, STATE, 12/2017 - 12/2018
  • Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
  • Checked identification to enforce age regulations for alcoholic beverages.
  • Stored food in designated containers and storage areas to increase shelf life, improve kitchen organization and provide easy access during busy peak service times.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Asked customers for feedback, solved problems, provided additional items and [Action] throughout meal.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Greeted new customers, discussed specials, took drink orders and built immediate positive connections with guests.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
  • Folded napkins and prepared silverware sets to provide adequate supply for host station.
  • Supervised set up of banquet food stations and coordinated service to multiple dining areas.
  • Mixed both standard and specialized drink orders using variety of ingredients, including liquor, bitters, sugars and fruits.
  • Applied communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Inspected dishes and utensils for cleanliness, sending back to be washed again when necessary.
  • Bussed and reset tables working efficiently to keep dining room and work areas clean.
  • Answered customers' questions, recommended items and recorded order information.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Checked guests' identification before serving alcoholic beverages.

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Resume Overview

School Attended

  • Phoenixville Area High School

Job Titles Held:

  • Assistant
  • Restaurant Waitress
  • Food Runner
  • Back Waiter/Lead Barback

Degrees

  • High School Diploma

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