LiveCareer-Resume

assistant resume example with 2+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
  • Cost Reduction and Containment
  • Systems Implementation
  • Performance Monitoring
  • Planning and Implementation
  • Workflow Optimization
  • Customer Service
  • Goal Setting
  • Multidisciplinary Collaboration
  • Maintaining Compliance
  • Team Leadership
  • Solutions Development
  • Operations Monitoring
  • Decision Making
  • Problem-Solving
  • Logistics Oversight
  • Inventory Management
  • Supplier Monitoring
  • Process Improvements
  • Quality Assurance
  • Records Organization and Management
  • Originality and Creativity
  • Customer Service Management
  • Performance Evaluation and Monitoring
  • Cost Reduction
  • Zoning Guidelines
  • Repair Procedures
  • Report Creation
  • Technical Reviews
  • [Type] Codes Knowledge
  • Safety Awareness
  • License Inspections
  • Permitting Expertise
  • Critical Thinking
  • Organizational Skills
  • Maintenance & Repair
  • Friendly, Positive Attitude
  • Problem Resolution
  • Active Listening
  • Flexible Schedule
  • Computer Skills
  • Data Management
  • Good Work Ethic
  • People Skills
  • Reliable & Trustworthy
  • Relationship Building
  • Planning & Organizing
  • Basic Math
  • PPE Use
  • Training & Development
Experience
Assistant, 12/2022 to Current
WalkerOrlando, FL,
  • Coordinated support to facilitate general office operations.
  • Roughed in door and window frames or subflooring in structures undergoing construction or repair.
  • Measured and marked cut lines on materials using ruler or marking gauge.
  • Anchored and braced forms and other structures in place using nails, bolts, anchor rods, steel cables, planks, wedges and timbers.
  • Installed windows, flooring or trim using hand or power tools.
  • Worked independently on projects and tasks within carpentry team.
  • Inspected tiles, wall coverings or woodwork for breakage or damage.
  • Consistently constructed square and level projects.
  • Verified trueness of construction using plumb and level.
  • Removed damaged or defective parts or sections of structures and repaired or replaced using hand tools.
  • Bore boltholes in wood, masonry or concrete using electric or pneumatic drill.
  • Coordinated with subcontractors to work specialty areas, heating or electrical wiring work.
  • Fashioned frameworks or props using hand tools and wood screws, nails or glue.
  • Took accurate measurements to calculate size and amount of materials needed for project completion.
  • Utilized various tools, equipment, materials and forming systems to complete construction tasks.
  • Maintained clean and organized workplace to optimize performance, efficiency and safety.
  • Maintained records and documented actions for progress reports.
  • Communicated with teammates and supervisors frequently to understand requirements and complete projects on time.
Property Inspector, 11/2021 to 05/2022
Home EncounterTampa, FL,
  • Documented findings with professional reports and correspondence, including corrective action recommendations to return properties to compliant status.
  • Maintained up-to-date knowledge of inspection techniques, codes, ordinances and regulations.
  • Evaluated whether work was in accordance with all applicable city, state and federal guidelines, as well as applicable discipline-specific codes.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Investigated properties, classified damages and created estimates outlining repair costs.
  • Traveled to customer sites to evaluate fallen trees, leaking roofs and other issues to create accurate cost estimations.
  • Generated detailed reports outlining inspection and testing results.
  • Reviewed special license and permit applications to assess suitability for approval.
  • Highlighted critical issues with descriptions and photographs in detailed home inspection reports.
  • Networked with local realtors, mortgage representatives and others involved in home buying and selling to maintain consistent business.
  • Worked effectively on ladders to check attics, roofs and other high spaces.
  • Checked plumbing, electrical and HVAC systems thoroughly.
  • Performed inspections of current construction, refurbishment and repair projects.
  • Documented violations and issued documentation such as stop work orders to contractors or owners.
  • Conducted inspections of buildings, equipment and grounds for deficiencies and evaluated for potential health, safety and code violations.
  • Checked site permits and licenses of operating contractors.
  • Answered [Number] calls per shift to assist with customer questions and concerns.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Understood and followed oral and written directions.
  • Leveraged [Software] skills to input and compile data gathered from various sources.
  • Exceeded customer satisfaction by finding creative solutions to problems.
Manager of Operations, 02/2017 to 11/2018
Rogers Memorial HospitalWalnut Creek, CA,
  • Measured and reviewed performance via KPIs and metrics.
  • Analyzed and controlled materials, supplies and equipment operational expenses.
  • Established and maintained positive working relationships with community organizations, acting as corporate representative at meetings and events.
  • Oversaw financial management, budget management, accounting and payroll activities.
  • Resolved challenges associated with company websites, vendors and telecoms.
  • Engaged with existing and potential clients to gain insight into needs.
  • Evaluated and enhanced workflow to implement best practices, reduce costs and increase staff motivation and satisfaction.
  • Monitored resource use to achieve set goals within budget constraints.
  • Identified areas of deficiency and performed root-cause analysis to solve problems.
  • Planned delivery routing, team workflows and promotional initiatives.
  • Developed initiatives for process improvement and reviewed and assessed ongoing operations.
  • Connected with clients and developed strategies to achieve sales and customer service goals.
  • Reviewed daily financial reports and reconciled accounts to keep information current and accurate.
  • Collected customer fees, managed refunds and provided complete sales documentation.
  • Reviewed production costs and product quality and modified inventory control programs to maintain and enhance annual business plan.
  • Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
  • Addressed customer concerns with suitable solutions.
  • Controlled departmental facilities use and approved requests for repairs or improvements.
  • Tracked and replenished inventory to maintain par levels.
  • Delivered positive customer experiences by implementing effective quality assurance practices.
  • Integrated technology to increase efficiency and real-time accountability of operational tasks.
  • Responded to information requests from superiors, providing specific documentation.
Education and Training
Associate of Science: Interior Design Technology, Expected in 05/2017
Eastern Florida State College - Cocoa, FL
GPA:
Certifications
  • Kitchen and Bath Certificate
  • Home Staging Certificate
  • Certified Pool and Spa Operator
  • ServSafe
  • OSHA 10
  • Scissor Lift
  • Boom Lift
  • Counterbalance Forklift
  • Rough Terrain Forklift
  • Skid Steer
  • Front End Loader
  • Excavator

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Resume Overview

School Attended

  • Eastern Florida State College

Job Titles Held:

  • Assistant
  • Property Inspector
  • Manager of Operations

Degrees

  • Associate of Science

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