LiveCareer-Resume

assistant resume example with 13+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Summary

Highly-motivated with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Outgoing and pursuing flexible part-time employment with weekend and evening shift options.

Skills
  • Excellent customer Service
  • Positive and Professional
  • Fast Learner
  • Exceptional communication skills
  • Maintaining a clean, organized, and friendly work environment
  • Time Management
  • Team Collaboration
  • Project Management
  • Project Support
  • Keeping inventory counts updated
  • Maintaining a well stocked store
  • Schedule and Calendar Management
  • Product and Service Understanding
  • Product and Service Knowledge
  • Relationship Building
  • Basic Mathematics
  • Office Administration
Experience
Assistant, 05/2022 - 05/2023
Puff Co Portland, OR,
  • Answered incoming calls and recorded accurate messages.
  • Prepared correspondence, reports and other documents in final formats with correct punctuation, capitalization, grammar and spelling.
  • Completed errands for Mr. Moreno as needed, such as going to the post office, important document deliveries, and occasional courthouse visits
  • Maintained positive working relationship with fellow staff and management.
  • Maintained front desk to provide positive first impression.
Store Employee, 04/2010 - 08/2022
7-Eleven, Inc. Murfreesboro, TN,
  • Inspected deliveries, replenished shelves and stored excess products to keep on top of stock management tasks.
  • Identified defective, incorrect or missing merchandise and promptly reported to supervisor.
  • Tracked inventory and conducted cycle counts to maintain accurate records.
  • Stored items in orderly and accessible manner in warehouse tool rooms, supply rooms, or other areas.
  • Assisted coworkers with special projects to learn new tasks while gaining additional responsibilities.
  • Monitored work areas for cleanliness and functionality and removed obstacles for safety.
  • Addressed customer complaints with knowledgeable and speedy support to maximize satisfaction.
  • Prioritized and resolved concerns such as pricing problems, damaged products and special order requests.
  • Interacted with hundreds of customers daily.
  • Cashiered with two cash registers at once in tandem to maximize customer flow.
  • Located items for customers and helped complete purchases.
  • Greeted customers to determine wants or needs.
  • Cleaned shelves, counters and tables to maintain organized store.
  • Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
  • Bagged or packaged purchases and wrapped gifts.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Maintained knowledge of sales and promotions, return policies and security practices.
  • Organized store by returning merchandise to proper areas and restocked displays.
  • Answered store and merchandise questions and led customers to wanted items.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Described merchandise and explained use, operation and care.
  • Exchanged merchandise for customers and accepted returns.
  • Placed special orders or called other stores to find desired items.
  • Watched for and recognized security risks and thefts to prevent or handle situations.
  • Maintained the health and wellbeing of fish, small animals, reptiles, and birds until they found a home.
Store Manager, 10/2015 - 12/2021
Enjoy Louisville, KY,
  • Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
  • Managed inventory tracking and physical inventory counts to minimize loss.
  • Trained and mentored associates to teach daily tasks and procedures.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Monitored employee performance and identified performance gaps for corrective action.
  • Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
  • Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
  • Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
  • Built customer confidence by actively listening to concerns and complaints and quickly resolving issues.
  • Updated and maintained store signage and displays.
  • Strengthened work flow productivity by hiring, managing and developing top talent.
  • Established store tactics and strategies to achieve operational performance and sales goals.
  • Generated repeat business by responding to customer concerns with friendly and knowledgeable service.
  • Answered product questions with up-to-date knowledge of sales and promotions.
  • Preserved product quality by maintaining stockrooms and disposing of damaged items.
  • Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.
  • Showcased and built visually appealing displays and signs to encourage customers to buy specific products.
Education and Training
Associate of Arts: Business, Expected in 12/2023
-
Northwest Vista College - San Antonio, TX,
GPA:
Status -
  • 3.79 GPA
High School Diploma: , Expected in 06/2011
-
Stevens High School - San Antonio, TX,
GPA:
Status -
  • Statistics AP Course
  • English AP Course
  • Varsity Soccer
  • Left Wing, Sweeper, and Forward for Stevens Falcons Varsity soccer team, 2006 to 2011

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Resume Overview

School Attended

  • Northwest Vista College
  • Stevens High School

Job Titles Held:

  • Assistant
  • Store Employee
  • Store Manager

Degrees

  • Associate of Arts
  • High School Diploma

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