assistant resume example with 4+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -

Assistant brings hands on approach and amazing energy to meet task based needs with Reliable, quick paced and team oriented nature streamlines background operations. Focused to accomplish projects and multi task to meet concurrent deadlines and expectations. Understanding of productivity software and physical office assets. Successful at supporting executive productivity and business operations. Highly organized, efficiency driven and proactive in handling simultaneous tasks with little oversight. Excellent planning, problem solving and decision making abilities. Offers background in problem solving while serving in multiple roles. Assists organizational efforts with attention to detail and courtesy. Brings organized attitude to completing tasks, entering data and answering phones.

Strong focus on quality and performance. Comfortable working in cold storage and extreme warehouse environments. Knowledgeable about commonly used practices and procedures within warehouse industry. Experience working in busy warehouse environments. Unafraid of hard work, hot or cold conditions or heavy lifting. Punctual and responsible with great quality control and order review skills. Stocking and arranging merchandise in high volume establishments. Positive and outgoing team professional with team player mentality. Detail driven order filler with experience to attention to detail, exemplary packing skills and inventory tracking knowledge will be put to good use. Positive and outgoing team professional with team player mentality.

Organized professional with superior work ethic and team player attitude. Exceptional quality control and inspection abilities. Commended for honesty, hard work and positive attitude. Comfortable standing for long periods of time and safely lifting heavy loads. Receives and deliver goods in fast paced warehouse settings. Team oriented and efficient in meeting challenging daily demands.

Recognized for preparing high quality cuisine aligned to restaurant standards and consistency requirements. Familiar with diverse culinary, pastry and baking techniques. Experienced in following menus and recipes to prepare quality food. Polished in setting up and cleaning equipment for daily food preparation and helping manage supplies. Excellent multitasker recognized for supporting successful kitchen operations. Friendly, energetic, and hardworking committed to delivering exceptional guest service through quality products, timely service, quick resolution of complaints and issues.

  • Bilingual (English & Spanish)
  • File and Record Keeping
  • Data Entry
  • Schedule and Calendar Management
  • Microsoft Office
  • Basic Mathematics
  • Mail Sorting and Distribution
  • Document Control
  • Team Collaboration
  • Verbal and Written Communication
  • Travel Arrangements
  • Support Services
  • Editing and Proofreading
  • Professional and Mature
  • Product and Service Understanding
  • Task Prioritization
  • Time Management
  • Computer Skills
  • Calendar Management
  • Cutting and Slicing Techniques
  • Kitchen Sanitation
  • Product Rotations
  • Food Preparation
  • Works Well Under Pressure
  • Opening and Closing Procedures
  • Multitasking and Organization
  • Customer Service
  • Commercial Deep Fryer and Slicer Operation
  • Culinary Knowledge
  • Handling Complaints
  • Dependable and Cooperative
  • Cleaning and Sanitizing
  • Attention to Detail
  • Excellent Multi-Tasker
  • Neat, Clean and Professional Appearance
  • Problem-Solving
  • Picking and Packing
  • Cleaning and Organization
  • Clear Communication
  • Heavy Lifting
09/2018 to Current
Assistant Carlyle Washington, DC,
  • Prepared correspondence, reports and other documents in final formats with correct punctuation, capitalization, grammar and spelling.
  • Handled data entry tasks with high levels of speed and accuracy.
  • Opened, sorted and distributed incoming mail and processed outgoing mail.
  • Maintained positive working relationship with fellow staff and management.
  • Scheduled and coordinated meetings, appointments and travel arrangements for managers or supervisors.
  • Answered incoming calls while recording accurate messages.
  • Executed record filing systems to improve document management and organization.
  • Booked hotel rooms, car rentals and flights for company trips and conferences.
  • Assisted organizational efforts by filing, entering data and answering phones.
  • Checked stock to determine inventory levels and maintain office supply products.
  • Produced and distributed memos, newsletters, and other forms of communication.
  • Kept front desk presentable, managing incoming calls and visitors with utmost professionalism.
  • Wrote reports and correspondence from dictation and handwritten notes to streamline operational planning.
  • Updated business forms to streamline processing and improve efficiency.
  • Strengthened traceability, developing organization systems for contracts, records, reports and agendas.
  • Managed provider calendars by adding new appointments and rebooking patients to accommodate last-minute schedule changes.
  • Compiled and produced presentations and reports as directed by leadership team.
  • Coordinated repairs for office equipment to keep equipment functional and running.
  • Managed multiple projects and tasks simultaneously while managing client expectations.
  • Monitored communications calendars and deadlines to adhere to deadlines.
  • Established measurable goals for outputs.
  • Interpreted operational processes and proposed communication strategies to effectively move prospects through sales funnel.
  • Answered, screened and processed high volume of calls daily with call management system and web-based communications.
  • Resolved customer inquiries, questions and concerns to consistently offer quality service and meet performance benchmarks.
  • Updated customer accounts, addresses, and contact information within call management databases.
  • Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
  • Consulted with customers to resolve service and billing issues.
  • Handled customers effectively by identifying needs, quickly gaining trust, approaching complex situations and resolving problems to maximize efficiency.
  • Handled escalated customer service concerns to preserve customer satisfaction and maintain long-term business relationships.
  • Reviewed files, records and other obtained documents to respond to customer requests.
  • Investigated sensitive customer service complaints and delivered prompt resolution to customer satisfaction.
  • Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
  • Delivered goods and services to customers on time and in excellent condition.
  • Drove trucks to and from job sites to deliver supplies.
  • Transported riders to designated stops according to pre-determined schedules.
  • Planned and executed efficient routes to optimize time and fuel costs.
  • Transported clients to specified destinations safely and on-time.
  • Reviewed, investigated, and corrected errors and inconsistencies in financial entries, documents, and reports.
  • Determined proper handling of financial transactions and approved transactions within designated limits.
  • Checked mail, shopped for groceries and handled bill payments.
  • Completed purchases and errands for parties or anniversary celebrations.
  • Scanned and filed forms, reports, correspondence and receipts.
  • Reviewed files to check for complete and accurate information.
  • Retrieved requested files and delivered to appropriate personnel.
  • Answered customer questions and addressed problems and complaints in person and via phone.
  • Examined merchandise to correctly price and display products.
05/2021 to 10/2021
Warehouse Worker Spectrum Brands Toledo, OH,
  • Monitored work areas for cleanliness and functionality and removed obstacles for safety.
  • Recognized defective material and reported issues to management.
  • Lifted materials of varied weights on regular basis.
  • Worked additional hours and shifts to meet tight deadlines during peak periods.
  • Prepared orders by processing requests, pulling materials, packing boxes and placing orders in delivery area.
  • Read orders to obtain item numbers and located merchandise in bins or on shelves.
  • Demonstrated great teamwork skills with staff members involved in production and transport.
  • Maintained clear aisles during restocking to avoid hazards.
  • Placed products on conveyors for final wrapping and shipment.
  • Packed products into designated boxes, taking care to protect items from damage or shifting during transport.
  • Pulled merchandise to fulfill orders to specification.
  • Picked products by matching numbers and product descriptions using voice audio headset.
  • Accepted, processed and filled orders quickly and accurately.
  • Assembled customer orders from stock and staged completed orders to be ready to be shipped out.
  • Limited damage to products and orders by using care when choosing items while packing.
  • Assisted coworkers with their order ina time of need in other areas
  • Boxed, labeled and moved items to keep production line moving swiftly.
  • Cleared line area of debris to present clean work are for the next shift.
  • Carried light to heavy sized parts
  • Assisted coworkers with special projects to learn new tasks while gaining additional responsibilities.
  • Counted and stocked different types of merchandise to comply with product oders.
  • Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
07/2017 to 08/2018
Cook Scripps Health Chula Vista, CA,
  • Maintained consistent quality and high accuracy when preparing identical dishes every day.
  • Grilled and deep fried various foods from meats to potatoes.
  • Organized and labeled stock of ingredients to maintain needed inventory levels.
  • Prepped vegetables and ingredients by washing, chopping and dicing.
  • Modified standard recipes to address customer requests for substitutions or allergen concerns.
  • Assisted with dining room tasks by removing soiled dishes during meal service and returning to kitchen for washing.
  • Prepared dishes in fast paced environment working with teammates to maintain high customer satisfaction rate.
  • Marinated and pre cooked various raw meats for appetizers and entrees.
  • Completed special orders according to customer dietary needs.
  • Observed food handling and sanitation procedures to safeguard against foodborne illnesses.
  • Maintained clean and orderly kitchen with regular attention to checklists.
  • Supported kitchen quality initiatives by following nutrition, safety and sanitation guidelines.
  • Carried pans, kettles, and trays of food to and from work stations, stove, and refrigerator.
  • Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction.
  • Set up and performed initial prep work for soups, sauces and salads.
  • Handled complaints, settled disputes and resolved customer conflicts.
  • Delivered high level of quality service to each patron, resulting in consistent, positive feedback from guests.
  • Built strong, respectful employee relationships to drive employee satisfaction in high turnover industry.
  • Improved customer service by setting expectations and coaching employees on proper service etiquette.
  • Developed goals and plans to prioritize, organize and accomplish daily service tasks.
  • Handled guest complaints quickly to maintain positive dining experience for patrons.
  • Memorized menu and offered discerning recommendations, remained steps ahead of patrons' needs and desires and accurately gauged level of interest in conversation and small talk.
  • Looked for ways to serve without direction and regularly pitched in by cleaning up and organizing front area, replenishing condiments and napkins and bussing during busy times.
  • Welcomed each patron warmly, opened door and engaged guests to learn how to best serve needs.
  • Bussed tables between courses, loading and unloading trays to expedite service.
  • Assisted servers with food service and cleaning needs to optimize guests' dining experiences.
  • Explained menu items and delivered food courses according to instruction.
  • Monitored restaurant occupancy levels and addressed seating and service issues with urgency.
  • Stored food in designated containers and storage areas to prevent spoilage.
  • Refilled condiments, napkins and server workstations.
  • Measured and weighed ingredients and stocked kitchen prep stations.
  • Scrubbed pots, pans and trays by hand or cleaned using industrial washing machine.
  • Developed great team spirit with other personnel by pitching in and helping with task completion.
  • Sanitized counters and wiped down surfaces following food preparation to prevent cross-contamination from raw meats.
  • Restocked main kitchen areas with items from shelves, coolers and freezers.
  • Cleared trash and washed work area tables, walls, refrigerator equipment, cooking equipment and floors to keep sanitized kitchen.
  • Scraped and pre rinsed food from dirty dishes and placed items in dishwashing machine.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Stocked server areas with supplies before, during and after shifts.
  • Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
  • Answered questions and recommended specials to increase profits.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Handled food safely and kept spaces clean to protect customers from food borne illness and maintain proper sanitation.
  • Promoted desserts, appetizers, and specialty drinks to optimize sales.
  • Prepared salads, appetizers, and garnishes to assist kitchen staff.
  • Completed cleaning duties by sweeping, mopping floors, and tidying up server stations.
  • Transported dirty tableware from dining room to dishwashing area for proper cleaning.
  • Gathered ingredients and cleaned and cut food items to prep recipes.
  • Followed recipes and customer requests to prepare high quality, delicious meals.
  • Restocked pantry with nonperishable food items to prevent stock from running low.
  • Adhered to food safety and sanitation protocols to reduce germ spread.
  • Prepared workstations with ingredients and tools to increase efficiency.
  • Helped management stay on top of supply needs by sharing information about low or spoiled inventory.
  • Kept kitchen, cooking utensils and storeroom clean and neat
  • Followed "first in, first out" rule with every food and beverage item, tossing outdated and expired food products.
  • Washed, sliced, peeled and cut various foods to prepare for cooking or serving.
  • Maintained clean and sanitized work area in accordance with food safety guidelines, avoiding cross contamination of raw and prepared food products.
  • Prepared, assembled and set up food items safely, efficiently and according to public health standards, standard recipes and customer specifications.
  • Cleaned utensils, dishes and glasses for customer use.
  • Re stocked, organized and arranged service and food stations.
  • Packaged and stored food products appropriately for proper handling and preservations.
  • Memorized menu items and food preparation methods to better explain selections to guests and increase sales.
  • Worked in fast paced, ever changing environment.
  • Kept customer and food preparation areas clean and well organized.
  • Boosted customer satisfaction by quickly addressing and resolving complaints with food or service.
  • Maintained neat, well groomed appearance, impeccable personal hygiene, hair restraint and minimal jewelry to meet company standards.
  • Answered customer questions about food preparation, responding to ingredient and allergen concerns.
  • Made and served coffee, tea and shakes.
  • Organized food items on serving trays and in carry out packages.
  • Built brand loyalty and accomplished customer satisfaction by working well with other food service team members.
  • Promoted food items, beverages and desserts to increase sales.
  • Carefully maintained proper sanitation, health and safety standards in work areas following practices and company requirements.
  • Completed opening, closing and shift change tasks by following company guidelines.
  • Verified orders and bagged items for easy transport.
Education and Training
Expected in 2016
Certificate: Culinary Arts
Emily Griffith Technical College - Denver, CO
Expected in 2015
High School Diploma:
Aurora Central High School - Aurora, CO

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Resume Overview

School Attended

  • Emily Griffith Technical College
  • Aurora Central High School

Job Titles Held:

  • Assistant
  • Warehouse Worker
  • Cook


  • Certificate
  • High School Diploma

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