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assistant director of revenue management resume example with 14+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Summary
Strategic and analytical finance professional with 10 years of success in financial reporting, analysis and revenue management. Highly skilled at increasing revenue through the creation of demand-based pricing models.
Highlights
Technical Skills
  • Trend analysis and financial modeling
  • Pricing and Revenue Management
  • Strategic thinking
  • Complex problem solving
  • Accurate forecasting 
  • MS Office Suite

Soft Skills

  • Experienced in presenting to senior management
  • Superior time management
  • Leadership of cross-functional teams
  • Self-motivated professional
  • Team member engagement and development
Education
Southern Methodist University Dallas, Texas Expected in 2011 : Finance, Business Intelligence - GPA :
Graduated with Honors
President, Women in Business
Global Business Development Program, India
The University of Texas Austin, Texas Expected in 2006 Bachelor of Arts : Psychology - GPA :
Plan I Honors
Business Foundations Certification
Accomplishments
  • Achieved Hilton Circle of Excellence Award for the creation and implementation of a revised pricing strategy, increasing Transient revenue by 20.4% versus prior year.
  • Grew total revenue under management by 5.1% in 2013 and 5.7% in 2014. 
  • Developed new financial model to analyze and optimize premium room type pricing, resulting in year over year production increase of 18.1% and the subsequent roll-out of model to Southwest region.
Experience
Hyatt - Assistant Director of Revenue Management
Asheville, NC, 10/2013 - Current
  • Direct the revenue analysis and development of strategic business plan for single largest EBITDA hotel managed by FelCor Lodging Trust.
  • Lead a rotating team of up to 7 Revenue Managers in the Hilton Revenue Management Consolidated Center, with responsibility of $83.7 M in revenue.
  • Create monthly PowerPoint presentations illustrating business performance and goals of hotels to report to brand executives.
  • Head hotel strategy development teams responsible for SWOT analysis, risk assessment, and pricing decisions for 19 properties.
  • Develop and distribute RFP Strategy Workbook, to be utilized by all Full Service team members to achieve company goal of 6.5% rate growth for 2016.
  • Identify operational processes inefficiencies and implement necessary improvements for the training and development of 265 team members in Revenue Management department.
Four Seasons Hotels Inc - Revenue Manager
Miami Beach, FL, 05/2011 - 09/2013
  • Effectively utilized pricing, channel, and competitive assessments to develop guest-targeted selling strategies for portfolio of hotels, with responsibility of revenues totaling $20.7 M in 2013.
  • Developed financial analysis reports and presentations for newly renovated hotels utilized for all properties within the department.
  • Analyzed pricing and sales for all business segments, creating strategic initiatives that resulted in revenue growth of 5.6% in 2012.
  • Executed and reported variance and gap analysis, communicating conclusions and gaining alignment with hotel management, senior executives, and property ownership.
  • Utilized cross-functional relationships within Hilton Worldwide to isolate market trends and identify new opportunities to drive hotel performance, with portfolio revenue growth over 5% yearly.
  • Prepared and presented all 12 month rolling forecasts, annual budgets, and monthly financial reports, with forecast accuracy consistently within company goal of 3%.
Graybar Electric Company, Inc. - Business Analyst
Augusta, GA, 04/2010 - 04/2011
  • Manipulated data using pivot tables, pivot charts and macros for all 78 Battery Stores nationwide.
  • Prepared analytical reports and PowerPoint presentations of findings for the Senior Marketing Director.
  • Tracked, analyzed and interpreted trends, which were used to formulate revised marketing strategy and develop the new point of sale system to better meet franchisee needs.
Otis Worldwide - Project Management Intern
Yonkers, NY, 05/2010 - 07/2010
  • Constructed the Project Management Plan and Workstream Summary for the UBS Women's Champion Advisory Council.
  • Defined project deliverables and monitored status of tasks.
  • Partnered with the UBS Field Diversity Initiative to create program materials and communicated ideas to key stakeholders.
  • Identified opportunities to improve the business through cost reduction, client financial goals analysis, and preparation of complex financial models.
Lee Financial Services - Operations Associate / Financial Analyst
City, STATE, 09/2005 - 06/2009
  • Developed and implemented risk-based investment portfolios that, on average, outperformed the S&P 500 by 5% points annually.
  • Reviewed clients' accounts and results regularly to determine whether life changes, economic developments or financial performance indicated a need for plan revision.  
  • Successfully completed quarterly client performance analyses through the use of Excel financial projections.
  • Prepared internal quarterly and annual portfolio monitoring reports for 150 households and $30M assets under management.
Skills
Forecasting, Pricing, Financial Modeling, Strategic Planning and Analysis, Revenue Management, Market Research, Budgets, Identification of Market Trends, Business Plans, Distribution Channel Analysis, Risk Assessment, Project Management, Training, Corporate Strategy, Data Manipulation, Microsoft Word, Excel, PowerPoint, Access, Cognos, Hilton Proprietary Software

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Resume Overview

School Attended

  • Southern Methodist University
  • The University of Texas

Job Titles Held:

  • Assistant Director of Revenue Management
  • Revenue Manager
  • Business Analyst
  • Project Management Intern
  • Operations Associate / Financial Analyst

Degrees

  • Bachelor of Arts

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