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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary
Motivated higher education professional with experience recruiting, selecting, training, developing, and managing staff. Passion for research, assessment, professional development and change management. Aiming to utilize my skillset from the higher education field in the realm of training and development to create leadership programs. 
Core Qualifications
  • Training and development
  • Employee relations
  • Performance assessments 
  • Learning style assessment (StrengthQuest, Myers-Briggs, DISC)
  • Research and Analysis (SPSS & SAS)
  • Effective Multitasking
  • Time Management
Achievements
Employee of the Year, Silver Bowl Award Recipient, Boston University, Residence Life, 2013
Graduate Student of the Year, UWG Graduate Student Affairs Professionals, 2012
Dr. Melanie McClellan Professional Development Award, UWG Graduate Student Affairs Professionals, 2011
Professional Experience
Assistant Director of Residence Life, 01/2016 to Current
Navarro CollegeMexia, TX,
  • Coordinate recruitment, selection, training, supervision and evaluation for 32 staff members.
  • Develop, coordinate, and co-administer a programming model that supports the educational, personal and social growth and development of residential students
  • Analyzed the department’s training needs and developed new training programs based on the analysis.
  • Adjudicate disciplinary violations.
  • Planned and led training programs on staff development.
  • Designed training modules that implemented strategic business practices and organizational behavior training concepts.
  • Effectively trained facilitators and supervisors on techniques for managing employees.
  • Created testing and evaluation procedures.
  • Presented training information via role playing, simulations and team exercises.
  • Monitored the departmental budget of over $300,000, specifically pertaining to training and development. 
  • Plan, coordinate and co-host campus-wide residential programming.
  • Serve on the on-call rotation to carry out crisis response plans as necessary.
  • Serve on the Equity Minded Education committee to train and educate staff on diversity and inclusion topics.
  • Serve on the All Campus Training committee to train and develop staff on the numerous resources available on-campus. 
Assistant Director of Residence Life, 07/2015 to 01/2016
Navarro CollegeAll Campuses, TX,
  • Oversaw all operations of seven traditional residence halls, three theme houses, and an apartment complex, serving over 900 students.
  • Coordinated, recruited, selected, trained, supervised and evaluated graduate hall directors, senior resident assistants, and resident assistants.
  • Researched, developed and implemented new best practices to enhance residential policies and procedures.
  • Developed, coordinated, and administered a programming model that supports the educational, personal and social growth and development of residential students.
  • Advised the college’s student Judicial Board.
  • Assisted in developing and managing the department of over $100,000.
  • Directed all assessment initiatives undertaken by the department.
  • Conducted student billing, room assignments, and damage billing.
  • Planned, coordinated and hosted campus-wide residential programming, including recognition ceremonies.
  • Served on the Dean of Students on-call rotation, as well as carried out crisis response plans as necessary.
  • Served on the Board of Trustees Academic Affairs committee as a member of Staff Council.
  • Served on the Title IX Committee for the college as a ATIXA certified investigator.
Residence Hall Director, 07/2012 to 07/2014
Macalester CollegeSaint Paul, MN,
  • Managed the day to day operations of a tradition residence hall, serving over 500 students, and a non-traditional residence hall, serving 16 female graduate students.
  • Supervised, advised, and evaluated resident assistants, and graduate resident assistant to facilitate their professional development.
  • Supervised and evaluated a full-time Administrative Assistant.
  • Assisted with the recruitment, selection, training, and development of student staff.
  • Created intentional programming for staff recognition
  • Coordinated the implementation of needs based on-campus and in-hall programming.
  • Advised the Residence Hall Council, and managed the budget of over $4000.
  • Advised and referred students to appropriate resources/services on matters of personal, social, and academic concerns.
  • Adjudicated disciplinary violations.
  • Served on a duty rotation, to carry out crisis response plans as necessary             
Education and Training
Master of Education: Professional Counseling & College Student Affairs, Expected in 2012
University of West Georgia - Carrollton, CA
GPA:
Bachelor of Science: Chemistry, Expected in 2010
Kennesaw State University - Kennesaw, GA
GPA:
Certifications
  • Title IX - ATIXA Certified Investigator
  • Treadmi Certified Events Planner 
  • CPR and First Aid 
Presentations
  • Claire, V. (November, 2015). Encouraging the Formation of Cross-Cultural Relationships amongst International Students. SACSA Annual Conference, Greenville, SC.
  • Claire, V. (August, 2015). Building our Community. ASC Student Orientation, Decatur, GA.
  • Claire, V. (August, 2015). Building a Culture of Assessment. ASC Department of Residence Life, Decatur, GA.
  • Claire, V. (August, 2015). DISC Personality Assessment. ASC Division of Student Affairs, Decatur, GA.
  • Claire, V., & McClide, L. (Mar., 2015). Navigating Professional Relationships by Supporting Cross-Cultural Differences. NASPA Annual Conference, New Orleans, LA.
  • Champney, B., & Claire, V. (Dec., 2013). From the Ground Up: International Students. MCPA Drive-In, Boston, MA. 

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School Attended

  • University of West Georgia
  • Kennesaw State University

Job Titles Held:

  • Assistant Director of Residence Life
  • Assistant Director of Residence Life
  • Residence Hall Director

Degrees

  • Master of Education
  • Bachelor of Science

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