assistant director of public service resume example with 18+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
Home: (555) 432-1000
Cell:
resumesample@example.com
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Summary
Accomplished Assistant Director combines cross-functional competencies in operations planning, customer retention and financial management to develop and coach staff while interfacing with executives. Expert in boosting revenue, quality and performance. Successful in executing standard operating procedures to positively impact organizational goals.
Skills
COMPUTER SKILLS
MS Office Suite ( word, Excel, Outlook, PowerPoint, Publisher)
Use of PINES (Public Information Network for Electronic Services) automation
System
Use of GALILEO ( Georgia Library Learning Online)
Familiar with Library 2.0 social networking applications
Use of Adobe Photoshop
Effectively install, maintain, operate and troubleshoot computerized multimedia audio/visual equipment and software including Laser printers, scanners, digital cameras, camcorders and projectors
RELEVANT SKILLS
Library and Information Science Skills:
Work experience in both academic and public library: circulation service, reference service and acquisition service
Budget Development
Project Management
Administration and Reporting
Managing Operations and Efficiency
Performance Tracking and Evaluation
Experience
Assistant Director of Public Service, 12/2010 to Current Hillel: The Foundation For Jewish Campus Life – Stony Brook, NY,
Managing system programming and community outreach
Manages system circulation services, develops and interprets policies and procedures
Preparing reports and attending meetings of Board of Trustees
Develops grants for library programs and services as appropriate and available
Oversees technical services and technology departments and coordinates budgets for all branch libraries
Assists the Library Director in personnel, budget, building, and administrative matters
Supervises staff to coordinate, develop, and implement programs
Work with PINES libraries to develop policies and procedures
Work cooperatively with finance department to develop library budget, orders library materials, authorize purchase invoice and closing of purchase orders
Spear headed the renovation and rearrangement of Lakeland library
Manages the day-to-day activities of the library, maintain the operation of both the reference services, circulation, and technical services
Manages staff to organize and promote Summer Reading Programs
Supervises the library system’s reference, circulation, technical services, branch & outreach staff and subordinates and hires and trains the employees
Assists Director with drafting Personnel Policy Manual and Public Service Guidelines
Continues to maintain skills and knowledge by reading professional literature and attending professional workshops
Directed special projects and daily operations.
Managed staff, financials and key performance indicators to facilitate business operations.
Generated billing reports to meet strict deadlines.
Cultivated and maintained relationships to promote positive work culture.
Assistant Director, 12/2005 to Current University Of Nebraska At Omaha – Omaha, NE,
Assisted library staff with day-to-day activities of the library, maintained the operation of the computer lab, and troubleshooting software application
Providing reference service and daily computer lab routines
Checking-in/out and re-shelving library materials
Staffing reference desk and circulation when needed
Directed special projects and daily operations.
Generated billing reports to meet strict deadlines.
Coached and guided direct reports on day-to-day operations and company policies and procedures.
Cultivated and maintained relationships to promote positive work culture.
Provided informational resources on promotions and services.
Technical Service Manager/Librarian, 12/2009 to 12/2010 South Georgia Regional Library System – City, STATE,
Coordinated all functions of the technical department
Ordered and processed invoices for electronic resources and maintained electronic resource vendor database
Worked with PINES Libraries to develop policies and procedures
Worked cooperatively with finance department to develop library materials budget, authorized purchase invoice and closed of purchase orders
Managed the day-to-day activities of the library, maintained the operation of both the reference service area and the computer lab
Reference/Collection Development Librarian, 12/2008 to 12/2009 South Georgia Regional Library System – City, STATE,
Managed day-to-day activities of the library, Maintain the operation of both the Reference service area and the computer lab
Instructed patrons/staff on the use of the library online catalog, online databases, the
Internet and other library equipment like photocopiers, laser printers, and microfilm and microfiche reader/printers
Troubleshoot software application
Diagnosed and reported equipment problems to library system administrator
Provided general assistance and basic instruction to patrons on the use of computers, and e-mail systems
Provided information and referral to facilitate patron access to other community resources, libraries, and service agencies
Review publisher’s catalogs, library reference materials, and communicates with vendors to select a full range of public library material
Reviewed and weeded information resources from the library collection
Graduate Assistant, 12/2004 to 12/2008 Master Of, Valdosta State University – City, STATE,
Library and Information Science Program, Posted online instructional materials on the Web
Manage news posts and announcements on the MLIS web site and daily office work
Cataloged books, serials using the library automation system OCLC
Checked-in library books and maintained inventory for gifts received
Trained new graduate assistants and established their work schedules
Education and Training
Master of Education: Curriculum & Instructional Technology, Expected in 01/2009 to Valdosta State University - Valdosta, GA GPA:
Master of Library and Information: Science, Expected in 01/2007 to Valdosta State University - Valdosta, GA GPA:
Bachelor of Library and Information Science: , Expected in 01/2004 to Makerere University - Kampala, GPA:
Additional Information
experience in a public library environment: reference service, circulation desk, technical service, outreach and public computer lab, maintaining a conducive atmosphere for research, study and any other use
Use of OCLC (Online Computer Library Center) library automation system and Voyager
Understand the operation systems of public libraries
Cataloging using MARC and ACCR2.
Use of PINES (Public Information Network for Electronic Services) automation
system
Online searching; using information databases like GALILEO, Worldcat, PINES and Dialog
Administration, management and marketing of library services
Use of Camstudio and Camtasia to create audio-visual tutorials
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