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Assistant Director of Care Innovations Resume Example

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ASSISTANT DIRECTOR OF CARE INNOVATIONS
Summary
SELECT CAREER ACCOMPLISHMENTS MANAGEMENT AND ADMINISTRATIVE EXPERTISE Trained and evaluated staff, providing appropriate feedback regarding performance and training requirements. Enforce, track and ensure compliance with all organization policies and procedures. Served in various leadership roles in the US Marine Corps. Gather and disseminate information for status reports for presentation to management staff. OPERATIONS / FINANCE EXPERTISE Performs as administrative assistant to Chief of Operations while coordinating and scheduling meetings and appointments, and assisting management team as needed. Demonstrate effectiveness in problem evaluation coupled with the ability to generate and implement effective solutions. Troubleshoot operational functions to insure productivity and optimize quality. Solid experience in the development and administration of annual budgets, cost containment, purchasing and inventory control. HUMAN RELATIONS AND COMMUNICATIONS SKILLS Extensive telephone, written correspondence, and face-to-face interaction and counseling with clients of Hope Health Responsible for educating clients and their family members, and advocate on their behalf for treatment Participate in organization fundraising activities.
Highlights
  • BUSINESS ADMINISTRATION * CLIENT SERVICES * OPERATIONS MANAGEMENT
  • SUMMARY OF QUALIFICATIONS
  • Dependable results-oriented leader with proven success at managing people and budgets. Recognized as 2009 Employee of the Year with Hope Health. Critical thinker with experience working in fast paced environments. Proven fiscal responsibility with US Marine Corps included the ordering, distribution, and proper storage of $5.3 million worth or ammunition. Capabilities include:
  • Microsoft Office
  • Customer Service
  • Accounting/Bookkeeping
  • Case Management
  • Organizational Skills
  • Recruitment & Retention
Experience
06/2015 to Current
Assistant Director of Care InnovationsCareSouth Carolina Inc － Society Hill, SC
  • Coordinates the activities of a comprehensive primary health care program focused on the needs of clients with HIV/AIDS in rural Pee Dee communities, including primary medical care, behavioral health care, case management and coordinating a primary care referral network that includes laboratory, pharmaceuticals, oral health, nutrition and other specialty care specific to the needs of HIV/AIDS clients.
  • Implements HIV/AIDS standards of care into the primary care setting, operation of performance programs, audits of medical records and other clinical documentation.
  • Conducts management of staff members, oversight of fiscal operations, production of fiscal and operational reports, arrangement of pertinent staff training, oversight of diabetes, and overall day to day operations of departmental programs.
  • Provides oversight and Q/A DHEC opt out testing.
05/2014 to 06/2015
Office ManagerKing, Love & Smith LLC － Florence, SC
  • Provide administrative assistance to legal staff; coordinate appointments, meeting, and business travel; schedule conference rooms; plan, support, and implement logistics for executive level internal events.
  • Assess the urgency of situations and determine appropriate actions, monitor status of pending items, provide follow up and keep partners informed by communicating as needed.
  • Provide paralegal, administrative and secretarial support for the office including billing and personnel matters, records management, supplies, and equipment; respond to questions regarding overall departmental, bureau or office policies, procedures, and practice; address errors and complaints.
  • Manage/Coordinate the human resource functions for the administrative staff, billing and collections, facilities, and firm marketing.
09/2012 to 05/2014
Operations CoordinatorHopeHealth, Inc － Florence, SC
  • Assist with grant research and writing, policy and training development, community health center site evaluations, work flow assessments, and capital projects to include, but not limited to human resources, marketing, finance, and HIV/AIDS services.
  • Completion of administrative functions that result in maximum organization and efficiency of the organizations day to day operations including scheduling meetings, appointments, etc.
  • Produces documents, work flow, filing, ordering of supplies, mail services, records maintenance and other correspondence.
  • Provide overall support to the Chief Operations Officer.
02/2007 to 09/2012
Medical Case ManagerHopeHealth, Inc － Florence, SC
  • Management of a client caseload of up to 125 HIV+ persons Used an electronic database for the professional documentation of all services provided Responsible for information exchange between organizations and making referrals as appropriate Responsible to educate the client and family members, and advocate on their behalf for treatment Chair of PPD PDSA Cycle for Quality Improvement Department chair of purchasing budget.
09/1999 to 01/2006
Ammunition Technician/Records Clerk/Recruiter's AideUnited States Marine Corps Res － Greenville, SC
  • USMC Poolee; trained for USMC boot camp USMC Boot Camp; served as a squad leader and graduated as Series Guide (2nd in Platoon, 3rd in Series); received a Meritorious Mast from the Commandant of the United States of the Marine Corps Marine Combat Training; served as squad leader and graduated as Company Guide (graduated 1st in a company that consisted of 2 male platoons and 1 female platoon); received a Certificate of Commendation from the Commandant of the United States Marine Corps Military Occupational Skill School; served as squad leader and graduated 2nd in class; received a Meritorious Mast from the Commandant of the United States Marine Corp Ammunition Company; accelerated through the ranks to become Assist Platoon Sergeant; accountable for teaching and training Marines to be efficient in Marine Corp knowledge, training, and standards; responsible for ordering, distribution and storage of ammunition Responsible for ordering, distribution, and proper storage of $5.3 million worth or ammunition Responsible for distributing ammunition to training troops on surrounding bases and troops abroad fighting the war on terrorism (Enduring Iraqi Freedom) Responsible for the accountability, training, and teaching of lower grade Marines Assisted recruiters in recruitment process of future Marines Taught potential recruits Marine Corps knowledge and standards Trained potential recruits to meet and maintain the physical fitness standards of the United States Marine Corps Remained prepared for immediate unit activation Stayed current on Marine Corps knowledge, standards, and standard operating procedures.
Education
February 2011
Master of Business Administration: FinanceGrand Canyon University － Phoenix, ARFinance
May 2005
Bachelor of Science: Mathematics Political ScienceFrancis Marion University － Florence, SCMathematics Political Science
2007
Certified Tax PreparerJackson Hewitt Tax School － Florence, SC
Skills
Accounting, administrative, administrative functions, behavioral health, billing, Bookkeeping, budgets, budget, BUSINESS ADMINISTRATION, Case Management, oral, community health, client, clients, Customer Service, database, Dependable, diabetes, documentation, staff training, fast, filing, finance, human resource, human resources, legal, logistics, managing people, marketing, meetings, exchange, mail, Microsoft Office, office, network, OPERATIONS MANAGEMENT, Organizational Skills, paralegal, personnel, policies, primary care, purchasing, Quality Improvement, Recruitment, research, scheduling, secretarial, Tax Preparer, teaching, training development
Additional Information
  • AWARDS/CIVICS Alpha Kappa Alpha Sorority, Incorporated Member M.I.N.G.L.E. of the Pee Dee Member 2009 Employee of the Year, HopeHealth, Inc. Meritorious Mast; United States Marine Corps Commandment Certificate of Commendation, United States Marine Corps
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Resume Overview

Companies Worked For:

  • CareSouth Carolina Inc
  • King, Love & Smith LLC
  • HopeHealth, Inc
  • United States Marine Corps Res

School Attended

  • Grand Canyon University
  • Francis Marion University
  • Jackson Hewitt Tax School

Job Titles Held:

  • Assistant Director of Care Innovations
  • Office Manager
  • Operations Coordinator
  • Medical Case Manager
  • Ammunition Technician/Records Clerk/Recruiter's Aide

Degrees

  • Master of Business Administration : Finance
    Bachelor of Science : Mathematics Political Science
    Certified Tax Preparer

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