assistant director resume example with 13+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - : - -

An accomplished HR Executive with proven expertise in policy and procedure with over 10 years of Human Resources Administration. Driven to manage costs and establish strategic, mutually beneficial partnerships and relationships with users, vendors and service providers. Extensive background in HRIS systems management including system security and access, performance management, learning management, time management and benefits administration.

  • Workday HCM
  • Ellucian Banner HRIS
  • Benefits Administration
  • BenefitFocus
  • Infor Lawson
  • ADP Payroll
  • Taleo Onboarding & Performance Management
  • Taleo LMS
  • Talent Acquisition
  • HR Global Leadership
  • Compensation & Total Rewards
  • Strategic Planning
  • Cost Containment
  • Employee Relations
  • Decision Making
  • Recruitment Management
  • Retention Program Development
  • Leave of Absence Transitions
  • Employment Data Tracking
  • Human Resources Management Systems
  • Analytical and Critical Thinking
  • Sound Judgment
  • Contract Negotiation
  • Conflict Resolution
  • Financial Analysis
  • Training Development and Execution
  • Project Management
12/2016 to 04/2020
Assistant Director Department Of Defense Troy, NY,

Kingsbrook Jewish Medical Center is a major teaching hospital, placed among the top hospitals in Brooklyn for our customer satisfaction scores.

Additionally, Kingsbrook received the Gold Quality Achievement Award from the American Heart and American Stroke Associations.

  • Benefits Total Rewards & HRIS, to 2020.
  • Developed and aligned HR functions to organizations strategy.
  • Managed HRIS, Benefits and Retirement programs including, planning, implementation and budgeting for FT and PT employees.
  • Administered all health and welfare benefits for union, non-union and retirees. Including 403(b) retirement/savings plans, 401(k), deferred compensation, defined contribution plans and Defined Benefits plans.
  • Oversaw employee benefits administration, including managing workers' compensation claims and educating team members on healthcare policies and 401K plans.
  • Developed effective and productive relationships with vendors, brokers, and TPA to attain the best outcomes for the organization.
  • Oversaw quality assurance of all personnel transactions and ensure adherence to the organizations policies and procedures.
  • Coordinated with end users, stakeholders, system analyst, developers, testers, and infrastructure teams to ensure a finely tuned and defect free system.
  • Collaborated & liaise on projects with cross functional teams including IT/Business Operations, Payroll, Finance and business managers.
  • Interfaced with HR partners as well as business leaders to secure human capital information and analytics.
12/2012 to 05/2017
HRIS, Benefits Analyst Fallon Community Health Plan Worcester, MA,

Teachers College, Columbia University is the first and largest graduate school of education in the United States and is also perennially ranked among the nation’s best.

  • Partnered with the Director of Benefits and Compensation to benchmark current offerings and industry trends for final recommendations to the Benefits Committee.
  • Manage the annual preparation and review of all Employee Benefit Documents including, Summary Plan Description (SPD) and Vendor SPDs.
  • Partner with the legal team to coordinate and review of changes to and execution of Vendor Benefit Agreements.
  • Responsible for all audit activities including, Retiree plans, Retiree Drug Subsidies, Pension Plans and Affordable Care Act compliance.
  • Overall Administration of all aspects of the College’s Retiree benefits, including the various pension plans, 403(b) retirement plan and all Health and Welfare benefits.
  • Team lead for the Banner Benefits Administration with overall responsibility for the successful implementation of all changes and upgrades to the system.
  • Successfully Implemented Benefit Focus as an addition to the College’s benefits system platform.
  • Day to Day management of Banner HRIS system, ensuring accurate and timely updates are made.
  • Coordinated with end users, stakeholders, system analyst, developers, testers, and infrastructure teams to ensure a finely tuned and defect free system.
12/2006 to 12/2012
HRIS Analyst Yusen Logistics Springfield Gardens, NY,

The SCA is solely accountable for planning, real estate, and budgeting, as well as the scoping, design and construction of all New York City public schools.

  • Recruited to handle a broad range of functions within human resources.
  • Successfully assisted with the implementation and administration of HR policies, procedures and programs.
  • Manage HR metrics analysis, data integrity and created ad hoc reporting tools in multiple systems and applications.
  • Oversee the development and/or revision of corporate-wide position descriptions, continuous analysis, modification, and reporting of recruitment progress, for vacancy departments.
  • Conduct consultative services regarding licensure compliance and scope of practice issues.
  • Design and presented in-house employee training system that addresses, company training needs, including training needs assessment, on-boarding, and management development.
  • Investigate and resolve data quality issues and escalate situations according to the HR’s processes.
  • Manage monthly contract closeout for Human Resources.
  • Process contracts reconciliations documents, reports, memos and letters.
  • Facilitate closeout process with Finance, Contract Compliance and managers to initiate and track de-obligation of funds.
Education and Training
Expected in 01/2004 to to
Bachelor of Arts: Psychology
CUNY – YORK College - Queens, NY

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Resume Overview

School Attended

  • CUNY – YORK College

Job Titles Held:

  • Assistant Director
  • HRIS, Benefits Analyst
  • HRIS Analyst


  • Bachelor of Arts

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