Assistant Director Benefits Specialist resume example with 17+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
  • Employee relations
  • Labor agreements
  • Regulatory compliance
  • New hire orientation
  • Exceptional interpersonal skills
  • Personnel records maintenance
04/2011 to Present Assistant Director/Benefits Specialist Vitrolabs | Milpitas, CA,
  • Monitor trends and recommend benefit design changes to senior management which achieve strategic objectives.
  • Serves as self-insured medical plan administrator and provides appropriate plan implementation, facilitation, analysis, reporting, and support for all benefit plans.
  • Monitor provider service contracts and quality, and implement recommendations for improvements.
  • Audit medical, pharmaceutical, dental, life, AD&D, vision and long term disability enrollment, deductions, and premium invoices.
  • Intermediate functional skill level in PeopleSoft HRIS.
  • Lead institutional wellness program and oversee design of programs to accomplish program objectives.
  • Partner closely with the Controller, Legal, IT, and Payroll departments, among others, to provide expertise on all aspects of benefit planning.
  • Directs, develops, and delivers open enrollment and new employee benefit orientation.
  • Respond to governmental agencies or attorneys regarding benefit plan issues Stay abreast of benefit industry and regulatory changes and recommend appropriate actions Develops and delivers all benefit documentation to include plan documents, benefit enrollment forms, SPD's and all enrollment communications.
  • Ensures that all benefit plan designs, changes, and enrollments are in compliance with DOL, IRS, ACA, and COBRA requirements.
  • Provide support for union contract negotiations regarding benefit programs.
  • Monitors IRS guidance and tax legislation; oversees flexible spending accounts (FSAs) and serves as the Section 125 FSA plan administrator.
  • Serves as the 403(b) Plan Administrator and is responsible for institutional compliance with the relevant regulations.
  • Assist HR Director with labor relations issues to include employee discipline, grievances and interpretation of eight collective bargaining agreements.
  • Intermediate functional skill level in PeopleSoft HRIS.
  • Provide guidance and conduct research to ensure compliance with local, state, and federal rules and regulations as they relate to Human Resources operations.
03/2008 to 01/2011 Executive Assistant Radial Commerce, Inc | Easton, PA,
  • Prepare annual employee benefits booklet and distribute to employees.
  • Conduct annual benefits enrollment to include preparing necessary documents for individual employee benefits selection and inputting data into the PeopleSoft Human Resource information system.
  • Access database management to include the creation and editing of tables, queries, forms, and reports.
  • Assist with preparing the 403(b) plan document as well as answering employee inquiries.
  • Assist employees with resolving employee benefit issues and act as the employee liaison between the employee and the insurance vendor.
  • Keep abreast of latest legislation and industry policy changes concerning employee benefits.
11/2003 to 03/2008 Administrative Assistant Southwestern Illinois College | City, STATE,
  • Processed payment requisitions and monitored budgets for the College Activities office and twenty-five active clubs.
  • Monitored approximately twenty-five on campus clubs.
  • Maintained department files.
  • Provide quality customer service.
  • Responsible for monitoring scheduling of Garden Room, Theater, Hallways, and College Activities Conference Room.
  • Assisted in scheduling and coordinating various events on campus to include Recognition Breakfast, Children's Theater, Concert in the Café, and various student activities.
  • Prepared, edited, and maintained documents using Microsoft Office Suite.
Expected in May 2014 Master of Science | Human Resources Management Lindenwood University, Belleville, IL GPA:
Human Resources Management
Expected in March 2011 Bachelor of Science | Human Resources Management Park University, Parkville, MO GPA:
Human Resources Management
Expected in May 2001 Associates Degree | Computer Information Systems Southwestern Illinois College, Belleville, Illinois GPA:
Computer Information Systems
Expected in May 2002 Associates Degree | Webmaster , , GPA:
ACA, AD, benefits, budgets, contract negotiations, contracts, Controller, customer service, documentation, editing, senior management, FSA, forms, functional, HRIS, Human Resource, Human Resources, HR, insurance, interpretation, labor relations, Legal, Director, Access database, Microsoft Office Suite, office, Monitors, Payroll, PeopleSoft, quality, reporting, research, scheduling, strategic, tables, tax, vision

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Resume Overview

School Attended

  • Lindenwood University
  • Park University
  • Southwestern Illinois College

Job Titles Held:

  • Assistant Director/Benefits Specialist
  • Executive Assistant
  • Administrative Assistant


  • Master of Science
  • Bachelor of Science
  • Associates Degree
  • Associates Degree

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