Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:

Resilient Assistant Director with proactive mindset for meeting and exceeding tasks within deadlines. Prevents issues using creative, hands-on solutions built on deep understanding of successful business practices. Known for effective support and dynamic leadership. Logged many years overseeing complex business planning, operations and team management processes. Adept at navigating troublesome deadlines to keep staff on track. Highly organized, proactive and punctual with team-oriented mentality.

  • Accounts payable and receivable
  • Business administration and operations
  • Customer service
  • Data entry, filing, general office
  • Meetings
  • Payroll
  • Processes
  • Scheduling
  • Leadership
  • Key relationship development
  • Systems and automation applications
  • Issue and conflict resolution
  • Organizational skills
  • Multitasking
  • Project planning
Assistant Director, 11/2018 to Current
Dismas CharitiesEl Paso, TX,
  • Cultivated and maintained positive working relationships with employees and freelance personnel.
  • Oversaw [Job title] recordkeeping and reporting efforts to satisfy guidelines and determine accuracy in documenting processes.
  • Oversaw procedures implementation to increase company productivity and efficiency.
  • Complied with recordkeeping and reporting requirements to maintain efficiency.
  • Implemented [Timeframe] billing procedures, audited and reconciled accounts and recorded transactions into [Type] database.
  • Aided senior leadership during executive decision-making process by generating daily reports to provide data for consideration of corrective actions and improvements.
  • Handled incoming and outgoing correspondence, including mail, e-mail and faxes.
  • Complied with precise schedules by completing accurate, on-time work.
  • Worked closely and followed up with colleagues regarding documentation, operational issues and materials ordering
Administrative Assistant and Office Manager, 12/1997 to Current
South Shore Baseball ClubCity, STATE,
  • Responsible for the business administration including payroll, accounts payable and receivable.
  • Manage a staff of an average 15 employees and oversee data entry, CORI and SORI processing, and licensing for camps.
  • Liaison with the Boards of Health of towns in which camps are operated.
  • Identify and implement systems and strategies to improve business operations and customer service.
  • Assist the travel baseball teams with registration processes, travel arrangements, tournament specific registration processes.
  • Personal Secretary to Mayor of Quincy.
Paralegal/Administrative Assistant, 10/2013 to 07/2018
Murphy, Lamere & Murphy, P.CCity, STATE,
  • Responsible for the support services to associate attorneys and back up support staff in all general office and paralegal responsibilities, including filing of litigation documents, preparing attorneys for hearings and/or trials; maintaining schedules; prepare documents.
  • Additional responsibilities include general office maintenance and duties, entering time slips into the billing system for several of the attorneys on a daily basis.
  • Identified and analyzed legal documents, discovery documents and contracts.
  • Drafted correspondence and [Type] documentation and submitted all materials to appropriate parties.
  • Organized exhibits for trial, preparing materials and supporting documentation for easy display and admittance.
  • Facilitated courtroom conference calls, set up technology used for presentations and organized exhibits.
  • Responded quickly to client calls and inquiries, asking open-ended questions to deliver applicable information.
  • Observed strict privacy laws to prevent information breaches and protect client data.
  • Organized and executed court calendar with daily cases and supervisor meetings.
  • Assisted attorneys with trial preparation, developed trial exhibits, responded to motions and organized documents for trial discovery.
  • Scheduled appointments for [Number] attorneys and made adjustments and changes through [Software] application.
  • Managed case correspondence on behalf of [Number] attorneys.
Personal Secretary to the Mayor, 05/1984 to 01/1990
The Honorable Francis X. McCauleyCity, STATE,
  • Maintained the Mayor's calendar; acted as gatekeeper for the Mayor and his two assistants; responded to and delegated daily correspondence, maintained budgets and finances for the Mayor’s office, as well as a number of commissions that the Mayor’s office oversaw.
  • Maintained payroll records and processed weekly payroll accounts for the Mayor’s office staff.
  • Worked directly with members of the public and assisted them in resolving issues with their public services and assigned complicated public issue to other members of the staff.
  • Acted as a liaison between the Mayor’s office and various department heads resolving issues of the citizenry and scheduling of meetings for the Mayor.
Education and Training
Massachusetts Public Housing Administration Certification: , Expected in 05/2020
Mass Nahro - Dedham,
: , Expected in 2012
Massasoit Community College - Canton, MA
Bachelor of Arts: , Expected in 1985
Saint Anselm College - Manchester, NH

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School Attended

  • Mass Nahro
  • Massasoit Community College
  • Saint Anselm College

Job Titles Held:

  • Assistant Director
  • Administrative Assistant and Office Manager
  • Paralegal/Administrative Assistant
  • Personal Secretary to the Mayor


  • Massachusetts Public Housing Administration Certification
  • Bachelor of Arts

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